Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,328 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Erica H.
Unfollow Erica H.
Share Review
Report Review

Great Experience!
July 21, 2024

Quick shipping. Item arrived just as described. Packaging was great. Fabulous first purchase experience.

Date of experience: July 11, 2024
California
1 review
0 helpful votes
Follow Anna I.
Unfollow Anna I.
Share Review
Report Review

Exactly as Described
July 21, 2024

This is my second time purchasing from Fashionphile and I'm once again so pleased! Item came just as described and I love that I'm able to enjoy as if it was brand new.

Date of experience: July 11, 2024
Tennessee
1 review
0 helpful votes
Follow Annie P.
Unfollow Annie P.
Share Review
Report Review

Great
July 21, 2024

Very easy Very easy should be sufficient this is stupid loss the minimum requirement

Date of experience: July 11, 2024
Michigan
1 review
0 helpful votes
Follow Ashley J.
Unfollow Ashley J.
Share Review
Report Review

Item reeks of cigarette smoke
July 21, 2024

I've bought other items from
Fashionphile and have always been happy. The condition of this item is terrible and I will be returning it. It reeks of cigarette smoke and this was not in the description.

Date of experience: July 11, 2024
South Carolina
2 reviews
0 helpful votes
Follow Evanson J.
Unfollow Evanson J.
Share Review
Report Review

Not The Bag Listed
July 21, 2024

This bag was listed as the maxi version of the mansur gavriel candy bag. This is not the maxi version. I know this because I went to Nordstrom to see the maxi version in person as I was warey of the listed dimensions. The maxi version is huge, this is not. Very annoyed.

Date of experience: July 10, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Nedzada I.
Unfollow Nedzada I.
Share Review
Report Review

Love my bag- great condition
July 21, 2024

Super reasonable price for the bag I received. It was the medium Chanel tote in black and white and it's perfect. There is no obvious signs of wear and I'm in love with it. Super happy with my experience

Date of experience: July 10, 2024
Texas
1 review
0 helpful votes
Follow New R.
Unfollow New R.
Share Review
Report Review

Amazing Find
July 21, 2024

The shoes were listed as "Very Good" but when we got them, there is no sign they have ever been worn. They were exceptional quality!

Date of experience: July 10, 2024
California
1 review
0 helpful votes
Follow Rosanne M.
Unfollow Rosanne M.
Share Review
Report Review

I'm a happy returning customer
July 21, 2024

My experience was great! I usually go in store but I chose to purchase online. It shipped quickly and items were all received and as described. Thank you

Date of experience: July 10, 2024
California
1 review
0 helpful votes
Follow Dohee X.
Unfollow Dohee X.
Share Review
Report Review

Great experience
July 20, 2024

It is a great experience.
Delivered as it said and the quality of the product was in great condition.

Date of experience: July 10, 2024
Utah
1 review
0 helpful votes
Follow New N.
Unfollow New N.
Share Review
Report Review

Beautiful purse
July 20, 2024

Fast shipping, item is as described and a lot of selections. I purchased a lot of bags from the website. They have reasonable prices.

Date of experience: July 10, 2024
Wisconsin
1 review
0 helpful votes
Follow Ashley E.
Unfollow Ashley E.
Share Review
Report Review

Repeat Fashionphile Purchaser
July 20, 2024

I have purchased multiple handbags from Fashionphile. Overall I have always been satisfied. I do feel like some of their handbags listed as 'excellent' have not been in excellent condition to my standards. I recently purchased a Birkin 30 in excellent condition and some of the hardware is extremely scratched up. I do love the bag and plan on keeping it but will ask Her es the next time I'm there to replace some of the hardware. The handbag should have been listed as very good, not excellent in my opinion.

Date of experience: July 10, 2024
Texas
1 review
0 helpful votes
Follow Bianca B.
Unfollow Bianca B.
Share Review
Report Review

Easy process
July 20, 2024

My purchase was in great shape when it arrived and it arrived quickly.

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes
Follow Maria R.
Unfollow Maria R.
Share Review
Report Review

Package arrived when indicated
July 20, 2024
Updated review

Super simple. Currier left on door step, my dog almost broke my door barking at him, but the package was safe and secure!

Date of experience: July 10, 2024

Easy peasy lemon sqeezy
October 6, 2023
Previous review

Easy peasy lemon sqeezy

Date of experience: October 5, 2023
Michigan
1 review
0 helpful votes
Follow Heather Y.
Unfollow Heather Y.
Share Review
Report Review

Fast shipping
July 20, 2024

Fast shipping, item as described, beautiful bag. Will ship again soon.

Date of experience: July 10, 2024
Oklahoma
1 review
0 helpful votes
Follow Kathryn Z.
Unfollow Kathryn Z.
Share Review
Report Review

Great, good communication.
July 20, 2024
Updated review

Loved the piece I selected. In better condition than rated.

Date of experience: July 10, 2024

Great photos and efficient checkout
July 7, 2023
Previous review

Great photos and efficient checkout.

Date of experience: July 7, 2023
California
1 review
0 helpful votes
Follow Sundae S.
Unfollow Sundae S.
Share Review
Report Review

Site description inaccurate
July 20, 2024

Fast shipping and the item arrived quick. The photos and description on site seems detailed but when i got the bag i noticed that are cracks on the glazing which was not included on the site's description. It was originally listed in excellent condition that only has scuff and scratches. I already removed the tag so there's no way to return this bag. If only they included the damage on the site it would've been fine to me. I just expected the item was in excellent condition since that's what they listed it as.

Date of experience: July 9, 2024
Louisiana
2 reviews
0 helpful votes
Follow JOSEPH U.
Unfollow JOSEPH U.
Share Review
Report Review

Best Customer Service!
July 20, 2024

I had an issue with my order and fashionphile went out of there way to make it right! I am so excited about my New bag and it was just as described

Date of experience: July 9, 2024
California
1 review
0 helpful votes
Follow Narcissis H.
Unfollow Narcissis H.
Share Review
Report Review

Great Service!
July 20, 2024

My first time shopping here. So far, it's good. Easy breezy.

Date of experience: July 9, 2024
California
1 review
0 helpful votes
Follow Donna N.
Unfollow Donna N.
Share Review
Report Review

They do not sell fakes. Their items are in very good condition and delivery is great.

Date of experience: July 9, 2024
Illinois
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

Fit like a dream
July 19, 2024

I've always dreamed of owning a pair of Christian Louboutin heels and the fit like a dream

Date of experience: July 9, 2024