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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Indiana
2 reviews
0 helpful votes
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Perfect bag!
August 18, 2024
Updated review

My bag turned out to be so much better than I expected. Basically brand new condition.

Date of experience: August 8, 2024

Love the quality of all of the products that I have...
November 2, 2021
Previous review

Love the quality of all of the products that I have received as well as the fast standard free shipping.

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Louis Vuitton Speedy 25
August 18, 2024

I am so happy with my purchase! I will definitely be buying again from this site. The bag arrived just as described. The package really made it an experience with the pink and grey confetti and a cute nail file and I definitely see what they did there lol I love my new bag

Date of experience: August 8, 2024
Connecticut
2 reviews
0 helpful votes
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Hermes dreaming turns into reality
August 18, 2024

I had heard about Fashionphile and ironically was going to be in the city for my birthday/ 25 yr anniversary celebration. And to top it off we were staying with in 20 min of a walk or a 6 min ride … if that's not meant to be lol
At first you enter and must present an ID and once upstairs at the front desk you are greeted and asked if you have an appointment, we did not, but the kind receptionist made one and opened an account so that I could shop. Later you can change your password.
Then you walk down to a show room full of bags, jewelry, etc. I was there in hopes of finding my dream bag Hermes. I was greeted by Glen, who couldn't have been more helpful
I was all over the place lol
First I felt like oh this is too much money then I was, I'll just get a Chanel, then I was look at this Dior, man I was just like a kid in a candy store lol
But Glen was patient and did all he could to assist and then it happened, I found the One
The Hermes Kelly 25. It wasn't on the floor so make sure you look at the app you'll be given. I forgot because I was just so overwhelmed but Glen reminded me and even looked for me. So the bag came just as described. Make sure to ask questions or if you do forget it's ok cause before you leave Glen or who ever assisted you will give you their contact. And stay in touch with you
I feel confident with the fact that there's a life time guarantee if the bag is not authentic, so if I have an issue and I take it to Hermes and it's turned away then I simply contact Fashionphile.
You also can ship your item free to save a little on the taxes which is just so considerate. And the time they give to do a return is reasonable but you will have to pay and all the tags must not be removed.
Overall I'm very pleased and even if I do change my mind and maybe not keep that Hermes dream bag ( cause I'm a woman lol) I'll definitely shop again. So if you are interested they have just about everything from every budget

Date of experience: August 7, 2024
Arizona
1 review
0 helpful votes
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Great experience. Bag was in excellent condition as rated.

Date of experience: August 7, 2024
Massachusetts
2 reviews
0 helpful votes
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Chanel Wallet
August 17, 2024

This is the first time I've seen the half moon wallet… it was in new condition and shipping was fairly quick!

Date of experience: August 7, 2024
Ohio
1 review
0 helpful votes
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Impressed
August 17, 2024

I was a bit skeptical about the purchase of this bag because it was categorized as "shows wear" even though the pics did not show much wear at all. So, I was a bit unsure of the condition of the bag and decided to base my purchase off the pics. Happy that I did because when I impressed with how little wear it had. My advice, really pay attention to the pics.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Love the purse!
August 17, 2024

Easy experience - no issues and the quality of the product was great!

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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In love with my new bag!
August 17, 2024

I have been eyeing this bag for a long time and finally decided to pull the trigger. It was beyond my expectations and I'm so happy. Thank you!

Date of experience: August 7, 2024
Ohio
1 review
0 helpful votes
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Just as described and pictured
August 17, 2024

Exactly what I have been looking for and arrived in perfect condition. Looks brand new!

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Fendi Sunshine Large
August 17, 2024

The bag arrived promptly. It's in a much better condition than I had thought. The price was great too!

Date of experience: August 7, 2024
Pennsylvania
1 review
0 helpful votes
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The best and always fashionfile 🌸
August 17, 2024

I love shopping at Fashionphile! The personal shoppers are always responsive, kind, and professional. They consistently meet my demands and make the experience enjoyable. My favorite purchases are the bags, and I've always been impressed with the quality and service..

Date of experience: August 7, 2024
Washington
1 review
0 helpful votes
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Exceeds my expectations
August 17, 2024

The bag was listed as "shows wear", but other than a certain odor that can be fixed, it looks almost brand new. I've bought from Fashionphile before and was happy with my purchases. I will recommend them and continue to buy second hand.

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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Great condition, awful smell
August 17, 2024

The bag is in excellent condition; however, the dust bags, the box, and the bag itself have an awful smell like sweat and cigarettes combined. I think people would have a much pleasant experience if you guys could clean them prior to selling.

Date of experience: August 6, 2024
Louisiana
1 review
0 helpful votes
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Very Happy w/LV Madeleine BB
August 17, 2024

The descriptions were accurate and I received what I expected to receive; maybe even better.

Date of experience: August 6, 2024
Canada
1 review
0 helpful votes
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Fast and Reliable
August 17, 2024

The bag came with the tags and dust-bag, which I appreciated, but was disappointed that it didn't come in its box, but overall, I'm pleased with my purchase.

Date of experience: August 6, 2024
California
2 reviews
0 helpful votes
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Easy. Too many great choices.
August 16, 2024

Easy to use website. Descriptions make it easy to make a selection and you get exactly what you choose. However, sell back prices are too low in case you need to sell back after 25 days.

Date of experience: August 6, 2024
Texas
1 review
0 helpful votes
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First-Time Buyer
August 16, 2024

I am a first time shopper/buyer using Fashionphile and I'm very pleased! I was nervous to make a valuable jewelry decision sight unseen. Everything from navigation, photos, packaging and the necklace itself hit or exceeded all expectations!

Date of experience: August 6, 2024
Georgia
1 review
0 helpful votes
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Great experience
August 16, 2024

The purchase experience so far has been excellent... just placed order so hoping for the continued experience in receiving my bag and the quality will be as described. Fingers crossed... update order received earlier than expected. VERY pleased with my bag, the condition was described as excellent and my expectations we met. GREAT experience start to finish

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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10
August 16, 2024

Great site🤩 it came on time very clean I'm so excited can't wait to shop again

Date of experience: August 6, 2024
California
2 reviews
0 helpful votes
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CoCo scarf
August 15, 2024

Fashionphile has been a great experience every time-especially with the help of Delaney at the San Diego store!

Date of experience: August 5, 2024