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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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My bag turned out to be so much better than I expected. Basically brand new condition.
Love the quality of all of the products that I have received as well as the fast standard free shipping.
I am so happy with my purchase! I will definitely be buying again from this site. The bag arrived just as described. The package really made it an experience with the pink and grey confetti and a cute nail file and I definitely see what they did there lol I love my new bag
I had heard about Fashionphile and ironically was going to be in the city for my birthday/ 25 yr anniversary celebration. And to top it off we were staying with in 20 min of a walk or a 6 min ride … if that's not meant to be lol
At first you enter and must present an ID and once upstairs at the front desk you are greeted and asked if you have an appointment, we did not, but the kind receptionist made one and opened an account so that I could shop. Later you can change your password.
Then you walk down to a show room full of bags, jewelry, etc. I was there in hopes of finding my dream bag Hermes. I was greeted by Glen, who couldn't have been more helpful
I was all over the place lol
First I felt like oh this is too much money then I was, I'll just get a Chanel, then I was look at this Dior, man I was just like a kid in a candy store lol
But Glen was patient and did all he could to assist and then it happened, I found the One
The Hermes Kelly 25. It wasn't on the floor so make sure you look at the app you'll be given. I forgot because I was just so overwhelmed but Glen reminded me and even looked for me. So the bag came just as described. Make sure to ask questions or if you do forget it's ok cause before you leave Glen or who ever assisted you will give you their contact. And stay in touch with you
I feel confident with the fact that there's a life time guarantee if the bag is not authentic, so if I have an issue and I take it to Hermes and it's turned away then I simply contact Fashionphile.
You also can ship your item free to save a little on the taxes which is just so considerate. And the time they give to do a return is reasonable but you will have to pay and all the tags must not be removed.
Overall I'm very pleased and even if I do change my mind and maybe not keep that Hermes dream bag ( cause I'm a woman lol) I'll definitely shop again. So if you are interested they have just about everything from every budget
Great experience. Bag was in excellent condition as rated.
This is the first time I've seen the half moon wallet… it was in new condition and shipping was fairly quick!
I was a bit skeptical about the purchase of this bag because it was categorized as "shows wear" even though the pics did not show much wear at all. So, I was a bit unsure of the condition of the bag and decided to base my purchase off the pics. Happy that I did because when I impressed with how little wear it had. My advice, really pay attention to the pics.
Easy experience - no issues and the quality of the product was great!
I have been eyeing this bag for a long time and finally decided to pull the trigger. It was beyond my expectations and I'm so happy. Thank you!
Exactly what I have been looking for and arrived in perfect condition. Looks brand new!
The bag arrived promptly. It's in a much better condition than I had thought. The price was great too!
I love shopping at Fashionphile! The personal shoppers are always responsive, kind, and professional. They consistently meet my demands and make the experience enjoyable. My favorite purchases are the bags, and I've always been impressed with the quality and service..
The bag was listed as "shows wear", but other than a certain odor that can be fixed, it looks almost brand new. I've bought from Fashionphile before and was happy with my purchases. I will recommend them and continue to buy second hand.
The bag is in excellent condition; however, the dust bags, the box, and the bag itself have an awful smell like sweat and cigarettes combined. I think people would have a much pleasant experience if you guys could clean them prior to selling.
The descriptions were accurate and I received what I expected to receive; maybe even better.
The bag came with the tags and dust-bag, which I appreciated, but was disappointed that it didn't come in its box, but overall, I'm pleased with my purchase.
Easy to use website. Descriptions make it easy to make a selection and you get exactly what you choose. However, sell back prices are too low in case you need to sell back after 25 days.
I am a first time shopper/buyer using Fashionphile and I'm very pleased! I was nervous to make a valuable jewelry decision sight unseen. Everything from navigation, photos, packaging and the necklace itself hit or exceeded all expectations!
The purchase experience so far has been excellent... just placed order so hoping for the continued experience in receiving my bag and the quality will be as described. Fingers crossed... update order received earlier than expected. VERY pleased with my bag, the condition was described as excellent and my expectations we met. GREAT experience start to finish
Fashionphile has been a great experience every time-especially with the help of Delaney at the San Diego store!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

