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business logo of FASHIONPHILE

FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Arizona
1 review
0 helpful votes
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Great expirence
August 19, 2024

I had a really great experience. Purchased my item on Monday and received it on Thursday. I also love that a signature is required at delivery AND Fashionphile also emailed me asking if I received my package. Overall great and no surprises on the product. It came as they described it on the page. 10/10

Date of experience: August 9, 2024
Connecticut
1 review
0 helpful votes
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I love her!
August 19, 2024

Quality/condition as expected. She is beautiful, exactly as described. This is my first Chanel purse and I'll be damned if it's my last.

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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I've made serval purchases through Fashionphile and the service reps have always been very helpful. Love shopping through Fashionphile.

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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Chanel Earrings
August 19, 2024

I have been looking for these earrings for the last year! So happy with my purchase. Packaging was great. Item was described perfectly.

Date of experience: August 9, 2024
Oregon
1 review
0 helpful votes
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Wrong Color
August 19, 2024

I really enjoy shopping on Fashionphile. However, I was a bit bummed when my item arrived and it was the wrong color. Listed and black, but midnight blue. The original tag even stated the color. Made me wonder about the authenticity process.

Date of experience: August 9, 2024
Arizona
1 review
0 helpful votes
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Love my Bag!
August 19, 2024

Product was just as described and loved it. Totally recommend to buy at Fashionphile.

Date of experience: August 9, 2024
California
1 review
0 helpful votes
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First time but not last time
August 19, 2024

This was my first time shopping here. I like the variety of luxury purses at great prices. The site was easy to navigate. I received my purchase so quickly!

Date of experience: August 9, 2024
Virginia
1 review
0 helpful votes
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Better than expected!
August 19, 2024

That delivery was so quick, way faster than shopping in person. Packaging was so special, it felt like it came straight from LV. And the bag itself… chef's kiss. They had me nervous… this bag is almost like new to me!

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Love it!
August 19, 2024

She's Beautiful and Vintage. She was in better shape than i expected.

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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Next time i make a purchase i wish they didnt require my signature only because of my working schedule and i dont make it in time for the package

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Amazingly Easy and Excited to wear and show off my bag! This color is a beauty and I look forward to more purchases with fashionphile!

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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It was very nice
August 19, 2024

It was fast shipping but unfortunately it wasn't what I expected I would like to return the item please

Date of experience: August 8, 2024
Arizona
1 review
0 helpful votes
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Absolutely Perfect!
August 18, 2024

Pouch bag was exactly as described. High quality and wonderful experience. Highly recommend and I will be a follow-up customer for sure.

Date of experience: August 8, 2024
Massachusetts
1 review
0 helpful votes
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Great, easy, and fast delivery. The item was true to what was pictured, and in excellent condition.

Date of experience: August 8, 2024
Nevada
1 review
0 helpful votes
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Shipping is a major problem
August 18, 2024

Requiring all shipments to have signature on delivery is a big problem for those of us who live alone and work during the day. Please make signature on delivery an OPTION at time of checkout for customer.

Date of experience: August 8, 2024
Arizona
1 review
0 helpful votes
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Always a great experience working with Fashionphile!
August 18, 2024
Updated review

Always willing to help the customer to leave happy. I really really appreciate old school customer service! Thank you

Date of experience: August 8, 2024

Always a 5 star!
July 8, 2024
Previous review

Always a 5 star!

Date of experience: June 28, 2024
Kentucky
1 review
0 helpful votes
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Genuine
August 18, 2024

Please make sure the product Genuine. This is why I choose fashionphile

Date of experience: August 8, 2024
New York
1 review
0 helpful votes
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Worth it
August 18, 2024

Bought chanel glasses and purse through Fashionphile. Both are beautiful. Condition is amazing for both. I'm pretty sure the sunglasses said that they "show wear" but they look brand new to me. Shipping was pretty quick too. Ill be using fashionphile for all my luxury shopping splurges :)

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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In love… again'
August 18, 2024

I have absolutely loved my purchases from fashionphile! They have high quality and I have never had any issues with my purchases.

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Experience
August 18, 2024

Very easy to set up, order arrived timely, exceeded expectations

Date of experience: August 8, 2024