Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Share Review
Report Review

Gorgeous "vintage" LV
October 7, 2024

I'm a sucker for repurposing and this beauty 1999 LV found my heart! It's basically brand new! Thank you! I love it.

Date of experience: September 27, 2024
Ohio
1 review
0 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Share Review
Report Review

Excellent in every way…the bag is just perfect and exactly what I was looking for…all transactions were easy and went smoothly!

Date of experience: September 27, 2024
District of Columbia
1 review
0 helpful votes
Follow Gloria L.
Unfollow Gloria L.
Share Review
Report Review

Great item, great price!
October 7, 2024

Good price and easy to purchase. Found a hard-to-find item here, and was pleasantly surprised at the great price I got. And I have complete confidence in the authenticity. Love Fashionphile!

Date of experience: September 27, 2024
Colorado
2 reviews
0 helpful votes
Follow Nina G.
Unfollow Nina G.
Share Review
Report Review

Quality Handbags
October 7, 2024
Updated review

Fair prices, payment plans and a quick checkout process!.

Date of experience: September 27, 2024

Great merchandise
December 8, 2023
Previous review

Great merchandise

Date of experience: December 8, 2023
New York
1 review
0 helpful votes
Follow Heken A.
Unfollow Heken A.
Share Review
Report Review

Smooth process, signature required delivery, professional site

Date of experience: September 27, 2024
AE
1 review
0 helpful votes
Follow Hadeel U.
Unfollow Hadeel U.
Share Review
Report Review

Wonderful purchase
October 7, 2024

The bag I bought was in perfect condition as described, the shipping was very fast and easy, very pleased with my purchase!

Date of experience: September 27, 2024
Pennsylvania
1 review
0 helpful votes
Follow Carol N.
Unfollow Carol N.
Share Review
Report Review

Just as pictured and described
October 7, 2024
Updated review

Always excited to see what gently used pieces Fashionphile offers! My recent purchase was rated as "Excellent" and excellent it is! Just beautiful! Always appreciate all the up close pictures as well as how the bag looks on the mannequin.

Date of experience: September 27, 2024

Always love the selection and how to specifically filter
April 21, 2024
Previous review

Always love the selection and how to specifically filter

Date of experience: April 11, 2024
New Jersey
1 review
0 helpful votes
Follow Jean C.
Unfollow Jean C.
Share Review
Report Review

Excellent. Item delivered was authentic and delivered in a timely manner and was beyond my expectation.

Date of experience: September 27, 2024
North Carolina
2 reviews
0 helpful votes
Follow Annette V.
Unfollow Annette V.
Share Review
Report Review

As promised
October 7, 2024
Updated review

Great experience! Love the deals! Will use you guys over and over for high end purchases!

Date of experience: September 27, 2024

Great finds!
January 22, 2024
Previous review

Great finds!

Date of experience: January 22, 2024
Kentucky
1 review
0 helpful votes
Follow Shannon C.
Unfollow Shannon C.
Share Review
Report Review

Love it!
October 7, 2024

The messenger bag was in perfect shape! Looks brand new, no signs of wear & no marks!

Date of experience: September 27, 2024
Mexico
1 review
0 helpful votes
Follow Jasmine G.
Unfollow Jasmine G.
Share Review
Report Review

Like new
October 7, 2024

Love my new Chanel was like new! It great and excellent condition

Date of experience: September 27, 2024
South Carolina
1 review
0 helpful votes
Follow Destiny J.
Unfollow Destiny J.
Share Review
Report Review

So in love with my purchase!
October 7, 2024

Bag is absolutely beautiful, no issues at all with the shipping or delivery. I am beyond pleased and cannot wait to make my next purchase.

Date of experience: September 27, 2024
Illinois
1 review
0 helpful votes
Follow Shellie S.
Unfollow Shellie S.
Share Review
Report Review

Gorgeous Louis!
October 7, 2024

I purchased a Louis Vuitton piece that I'd been eyeing for years. It arrived rapidly, was beautifully packaged, and most importantly, in better condition than described. I was so pleased that I promptly shopped again, and now I cannot wait for my next luxury item to arrive.

Date of experience: September 27, 2024
Arizona
1 review
0 helpful votes
Follow Gladys Y.
Unfollow Gladys Y.
Share Review
Report Review

Amazing
October 7, 2024

I have made several purchases from FASHIONPHILE and every single one has been nothing but great! I know I'm purchasing an authentic item and the quality is always great. I love how detailed the item descriptions are along with pointing out any type of "wears and tear"
I will continue to shop at FASHIONPHILE without a doubt!

Date of experience: September 27, 2024
New York
1 review
0 helpful votes
Follow sabrina T.
Unfollow sabrina T.
Share Review
Report Review

Fabulous!
October 7, 2024

Quick and easy! I found what I was looking for and the price I was willing to pay.

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
Follow Darcy V.
Unfollow Darcy V.
Share Review
Report Review

In love with my purchase!
October 7, 2024

Honest, dependable online description of purchased item. Didn't disappoint!
(Third purchase from this website)

Date of experience: September 26, 2024
California
1 review
0 helpful votes
Follow Johan K.
Unfollow Johan K.
Share Review
Report Review

Fantastic
October 6, 2024

The condition of the Chanel earrings was even better than described.

Date of experience: September 26, 2024
Arizona
1 review
0 helpful votes
Follow Dawn R.
Unfollow Dawn R.
Share Review
Report Review

Beautifully packaged and item was in better condition than I was expecting

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
Follow Lisa X.
Unfollow Lisa X.
Share Review
Report Review

Great way to get your designer bags!
October 6, 2024
Updated review

I love handbags and buying new is not economical =). Fashionphile has a huge selection of pre-owned designer bags in all price-ranges. They ship quickly and the bag's authenticity is guaranteed. They also offer a buy-back program, so you can sell your bag back to them for a portion of the purchase price if you like to cycle your bags on a regular basis.

Date of experience: September 26, 2024

I think the site is easy to search and find items I...
January 30, 2024
Previous review

I think the site is easy to search and find items I am interested in. There is a wide variety of brands, styles and prices based upon my interest(s). I have had good experiences with Customer Service when I've reached out.

Date of experience: January 29, 2024
Louisiana
1 review
0 helpful votes
Follow Megan I.
Unfollow Megan I.
Share Review
Report Review

Item was mostly as described, except there is an unpleasant odor that was in the description. It was shipped quickly and arrived in good shape. I feel confident with authenticity.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2024