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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Ysl pouch
October 9, 2024

I just got my ysl as of now I love it. I haven't had time to inspection it but I'm loving it already.

Date of experience: September 29, 2024
Mississippi
1 review
0 helpful votes
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FASHIONPHILE is the best online gem!
October 9, 2024

As a first time shopper, the process was simple and checkout was easy. I was able to find the exact item that I wanted very quickly. I couldn't believe FASHIONPHILE has great inventory that fits any budget. I'll definitely return to purchase more items.

Date of experience: September 29, 2024
District of Columbia
1 review
0 helpful votes
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FASHIONPHILE Continues to Amaze
October 9, 2024

FASHIONPHILE was really great with keeping me updated with my order, considering it needed a signature. When I told them I might miss the third attempt for delivery, they worked with me to move my order to a pick up location instead of home delivery (though I was ablate get my order at the house). The Chanel purse was in pristine condition, 'Excellent', as advertised. It came really clean!

Date of experience: September 29, 2024
Zulma A. FASHIONPHILE Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with FASHIONPHILE and that we were able to accommodate your delivery needs. It's fantastic that your CHANEL purse arrived in pristine condition, just as advertised. We take pride in providing accurate descriptions and maintaining the highest standards. Thank you for choosing us again, and we look forward to helping you find more beautiful pieces in the future!

AE
1 review
0 helpful votes
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Amazing
October 9, 2024

Great. Easy shopping experience. Love the luxury items available.

Date of experience: September 29, 2024
Minnesota
1 review
0 helpful votes
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Trustworthy
October 9, 2024

The item was fairly depicted on the website. The item was better than I expected.

Date of experience: September 29, 2024
California
1 review
0 helpful votes
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Good as new!
October 9, 2024

The bag i got looks exactly as is in the pictures.Fast and easy transaction.And fast delivery too.

Date of experience: September 28, 2024
Zulma A. FASHIONPHILE Rep
over a year old

Hello Abby,

Thank you so much for your wonderful review! We're thrilled that the bag met your expectations and looked exactly like the pictures. It's great to hear that you had a fast and easy transaction and delivery. We truly appreciate you choosing FASHIONPHILE based on the reviews, and we look forward to serving you again soon!

Illinois
1 review
0 helpful votes
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Excellent service
October 9, 2024
Updated review

There was absolutely no disappointment! This is my second purchase from fashionphile and both times they exceeded my expectations. Great service from start to finish!

Date of experience: September 28, 2024
Zulma A. FASHIONPHILE Rep
over a year old

Hello Tina,

Thank you so much for your wonderful review! We're thrilled to hear that both of your experiences with FASHIONPHILE exceeded your expectations. Your trust means the world to us, and we're glad our commitment to authenticity and great service shines through. We look forward to continuing to provide you with amazing items and experiences in the future!


Awesome response to questions previous to purchase...
January 3, 2024
Previous review

Awesome response to questions previous to purchase!

Date of experience: January 3, 2024
California
2 reviews
1 helpful vote
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Item was better than expected.
October 9, 2024

Easy to purchase and shipping was quick. I will definitely purchase again.

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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Gucci item love it
October 8, 2024

Very nice just my opinion and love the product site easy check out

Date of experience: September 28, 2024
Pennsylvania
1 review
0 helpful votes
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My first purchase & I love it!
October 8, 2024

My bag is so cute! You can't even tell it's used. It came so fast and is just like the photos online😍

Date of experience: September 28, 2024
Virginia
1 review
0 helpful votes
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Good quality
October 8, 2024

I was pleased with the product and it was exactly as described.

Date of experience: September 28, 2024
Canada
1 review
0 helpful votes
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Excellent experience overall
October 8, 2024

Fashionphile is excellent with communication and follow through customer service from beginning to end. I would highly recommend 👌

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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It was great. I am very happy.
October 8, 2024

Very nice. The Hermes mules I got are brand new and awesome. Better than they were described.
This doesn't happen often with preloved places.

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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Looks great
October 8, 2024

My little bag trio came in great condition and I'm so glad it had the original LV dust bag along with the included fashionphile one. This was my first purchase and I can't wait to make another one with FP

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
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LV Lockit Bag
October 8, 2024

Shopping was easy and painless.! I love the bag and it's in great shape.

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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CHOPARD NECKLACE
October 8, 2024
Updated review

I WAS SURPRISED THAT THE NECKLACE CAME WITH NO ORIGINAL BOX OR AUTHENTICITY CARD? USUALLY THE SITE SELLS PRODUCTS THAT LOOK LIKE THEY JUST CAME OFF THE SHELF. PERHAPS THAT IS WHY THE PRICE WAS SO REASONABLE. LOOKS OK AND THE SITE REALLY DOES HAVE A VERY STRONG AUTHENTICITY TEAM TO MAKE SURE THE ITEMS ARE GENUINE.

FASHIONPHILE attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2024

OK ITS ALWAYS A NICE EXPERIENCE
October 2, 2024
Previous review

OK ITS ALWAYS A NICE EXPERIENCE

Date of experience: September 21, 2024
New York
1 review
0 helpful votes
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Bag exactly as expected
October 8, 2024

Fast shipping and true description of the bag. Last call price was a great deal!

Date of experience: September 27, 2024
Indiana
1 review
0 helpful votes
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Everything was perfect!
October 8, 2024

Quick shipping, and excellent quality of items. Thank you!

Date of experience: September 27, 2024
New Hampshire
1 review
0 helpful votes
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The process and purchase of my purse was flawless. The purse is in even better condition than I expected. It arrived quickly and on time.

Date of experience: September 27, 2024
Kentucky
1 review
0 helpful votes
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Handbag was in perfect condition
October 7, 2024

The handbag arrived in perfect condition - even better than described. I am very happy with my purchase.

Date of experience: September 27, 2024