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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,330 reviews

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Oregon
1 review
0 helpful votes
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Excellent
January 15, 2026

Customer service is amazing. They always follow up in timely manner. Product was as mentioned. Have a great experience so far.
Thank you

Date of experience: January 5, 2026
South Carolina
1 review
0 helpful votes
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A*
January 14, 2026

Fashionphile usually always has what I want, and if they don't, it's coming soon. Their Reserve option is icing on the cake. In my experience, the condition of the bag has always been better than what I expected. A++

Date of experience: January 4, 2026
California
1 review
0 helpful votes
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Product Arrived Beautifully
January 12, 2026

The site was easy to navigate. The product was as described and it was packaged so nicely in a dustbag and stuffed to keep the bag from crushing. And customer service was so he, Paul when I called to ask about how to authenticate the bag.

Date of experience: January 1, 2026
Washington
1 review
0 helpful votes
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I appreciate Fashionphile's high description standard and numerous, excellent photos of every item. It really makes a big difference in terms of trusting the site and feeling confident about a purchase. In my experience Fashionphile does a much better job than similar sites I've shopped at and I am far more inclined to shop with Fashionphile, as well as trust I'm receiving an authentic product. I'm very pleased with the bag I purchased.

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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Great customer service
January 11, 2026

Had to cancel my order due to a mistake in my address and spoke with customer service and was able to take care of canceling my order and reordering. My daughter was able to get her Christmas gift on time!

Date of experience: December 1, 2025
Texas
1 review
0 helpful votes
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I was so speechless.
January 11, 2026

It was my first time purchasing from FASHIONPHILE and mind you I already had this purse before, but I had someone who stole it from me. And when I saw that they had it on the website and it was a huge discount I had to grabbed it best purchase ever thank you so much.

Date of experience: January 1, 2026
Colorado
1 review
0 helpful votes
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Beautiful Gucci bag in excellent condition. Exactly as described on Fashionphile. Fast shipping and great packaging. Very satisfied with my purchase

Date of experience: January 1, 2026
Sweden
1 review
0 helpful votes
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Amazing Bag
January 11, 2026

Purchased a LV bag, it can quickly and it was in perfect condition even though the description said minor scuffs and wear. It was beautiful and I would buy from seller again! Love my bag!

Date of experience: November 21, 2025
Texas
1 review
0 helpful votes
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Secure and easy!
January 11, 2026

I enjoyed shopping on Fashionphile because I did not worry about receiving counterfeit items and I feel like the item descriptions are accurate.

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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Great experience
January 11, 2026

I was searching for and found a Dior bag that released several seasons ago. I received my order in perfect condition and was very pleased with the care in shipping the item.

Date of experience: December 1, 2025
New York
1 review
0 helpful votes
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Christmas Gift
January 11, 2026

My daughter loves this pocketbook. It has a lot of room for her to carry everything in it. It is also unique because she hasn't seen anyone with that bag!

Date of experience: January 1, 2026
Virginia
3 reviews
1 helpful vote
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Happy wife, happy life!
January 11, 2026

A wonderful site for making big purchases a little less painful on the wallet- the purse I purchased for my wife looked brand new, and she was absolutely delighted! Whole process was seamless and easy, and shipping went off without issue. Would 100% use this site again.

Date of experience: January 1, 2026
New Jersey
1 review
0 helpful votes
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Platinum Tiffany band
January 11, 2026

I was looking for a band that I can wear on vacation or trips that I am not as attached to as the ones my husband has given me himself. FASHIONPHILE was very quick with shipping and their policy of quick return if unsatisfied makes buying risk free. This is not my first purchase from them but I trust them so I looked to them first before other sites. The ring was perfect for what I wanted and exactly as described so I kept it. They follow up with an email to ask about satisfaction prior to the date that you would lose the ability to return it which is a thoughtful feature that many companies won't do for fear of losing money but instead this company gets loyalty for looking out for its customers. Also they have a guarantee for authenticity. Anyway, 100% satisfied and recommended.

Date of experience: January 1, 2026
Virginia
1 review
0 helpful votes
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Excellent quality
January 11, 2026

I enjoy shopping on Fashionphile, the items are in such good condition exactly as listed if not better.
Shopping on the website is easy and customer service is helpful if you need something.

Date of experience: January 1, 2026
Florida
1 review
0 helpful votes
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Buy with confidence
January 11, 2026

I have made several purchases and I keep going back because their product ratings are spot on and they have a no charge return policy.

Date of experience: January 1, 2026
California
1 review
0 helpful votes
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Exceeded Expectations
January 11, 2026

The bag I purchased exceeded my expectations. It was in almost mint condition. Shipping was super fast as well. Very positive experience.

Date of experience: January 1, 2026
Minnesota
1 review
0 helpful votes
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Don't sleep on pre loved!
January 11, 2026

Likely will purchase all of my luxury items through Fashionphile. Selling is also a great option. Generally, condition of items is better than expected, except last item I purchased. Flaws not disclosed and a shredded Kleenex in item required extensive cleaning.

Date of experience: January 1, 2026
California
1 review
0 helpful votes
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Trusted and Authentic
January 8, 2026

This is the second YSL bag that I have ordered from Fashionphile. I found they had the best price and the bag came in great condition (probably better than advertised) will use Fashionphile again with no hesitation.

Date of experience: December 28, 2025
Missouri
1 review
0 helpful votes
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The perfect experience
January 4, 2026

The checkout process was easy, the bag exceeded expectations, it's arrived with full store packaging and in better condition than I've hoped. Shipping was speedy and my purchase was packed with great care! Thank you FASHIONPHILE!

Date of experience: November 15, 2025
Illinois
1 review
0 helpful votes
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The white stains are very visible. I was very surprised when I received it coz the condition was listed as new. Very disappointed. I reached out to CS but didn't hear back for over a week. I have to return due to very short return period.

Date of experience: November 15, 2025