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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I received the bag yesterday and found that the log didn't come with it. Emailed the customer service since yesterday but didn't get any response. On the website it didn't say the bag does not come with the lock.
Fashionphile provides unique authentic bags for a reasonable cost.
The rating if the tote I purchase was in great condition. True to what was read. Thank you!
A purse at this price should be cleaned and better condition!
Bag just as described. Shipping was fast. Start to finish excellent experience!
I'd been searching for a particular designer bag for quite awhile and found it on Fashionphile for a fantastic price. The item is fabulous, and I love their packaging and presentation!
Great sale on the bag I was searching for!
Seem-less ordering process. I received my item on time and the merchandise is of excellent quality
Very happy with this purchase. Quickly shipped and great quality bag.
Quickly shipped and easy purchase with great communication.
What's the point sprinkler whole bunch of fiesta tissue paper in the box, but meanwhile outside of the bag it's not protected?!
$8000 covered with one layer of fabric bag without any other type of protection, such a shame
As always, Fashionphile ensured I received my new bag beautifully packaged and in a timely fashion. I always enjoy the cute crepe paper cirlcles that make me feel like I'm being sprinkled in tangible excitement
I love the photos on Fashionphile, so much more thorough than other similar websites. I trust that what I see is what I will get and it's always the case here! And if not, they make returns so easy, but I rarely have to use that feature. They are the best!
Great experience withe the provided service. Bag is in an excellent condition.
Okay, I absolutely love everything, but there's a small problem that only this company can correct. My sunglasses didn't come with a fancy case. Ray bans, Oakleys all come with a case so I know a 500.00 pair of Chanel came with a case and on the left arm of the sunglasses is very loose, they fall off my wife face. I feel like as a first time customers these simple requests can be corrected by fashionphile... Thank you for your time
Thanks for everything,
Work on fixing the chat line, I waited 30 minutes and never received a chat response back.
Bag arrived promptly and seems to be in the condition that was in the listing.
The item was shipped fast. Arrived well packed. I liked the item a lot. The condition's even better than described.
Excellent experience from ordering to delivery. Terrific customer service agent answered all my questions including obtaining 3rd party verification when not sure of the answer. The price was reasonable given the condition of the necklace. The necklace was packed very securely and arrived on time. Item looked like the image on the website.
Love my bag it said excellent condition but it far exceeded that for me. Will be ordering again
I was looking for the new LV toiletry pouch and FASHIONPHILE had one in great condition with a price that was in my budget. :)
Bag is even better than the photos! Louis Vuitton Monogram Speedy 25 Bandolier. Beautiful bag. It shipped quickly.
The bag is even better in person, I couldn't be more pleased!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

