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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Quick shipping and quality as pictured
December 30, 2024

It was easy navigating the website and the photos listed were just as my item arrived. I was impressed with the quick processing and shipping and will definitely be buying from Fashionphile again!

Date of experience: December 19, 2024
Arizona
1 review
0 helpful votes
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Great choices,
December 30, 2024
Updated review

Good customer service, Lots of choices. Detailed descriptions

Date of experience: December 19, 2024

Sabrina in Scottsdale Az is amazing to work with
June 27, 2024
Previous review

Sabrina in Scottsdale Az is amazing to work with.

Date of experience: June 16, 2024
California
1 review
0 helpful votes
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Chanel GST love it thank you
December 30, 2024

Best seller and fast delivery love buying preloved from Fashionphile

Date of experience: December 19, 2024
Kansas
1 review
0 helpful votes
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Easiest luxury purchase ever
December 29, 2024

The beautiful red leather YSL bag I just received exceeds my expectations! It was marked excellent condition and that is exactly what I received! Not to mention it arrived within the same week I ordered it! Thank you I will definitely purchase more bags in the future from this site!

Date of experience: December 19, 2024
Florida
1 review
0 helpful votes
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The only problem I have with your site is that there are no up and down arrows to navigate through the store. It is very unwieldly, and I am surprised that a place of this high caliber would make it harder to complete a purchase.

Date of experience: December 28, 2024
Virginia
1 review
0 helpful votes
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Always honest with item conditions
December 29, 2024

Fashionphile is my go to site for gently used bags! I've never had an issue with any of my items being described and/or photographed as anything other than what I received.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Blown AWAY by quality, service and experience
December 29, 2024
Updated review

The team was very helpful, enabled me to save money and worked with me through exchanging a purchase.

Date of experience: December 19, 2024

So sinfully easy to use!
November 16, 2024
Previous review

So sinfully easy to use!

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
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Fabulous Earrings
December 29, 2024
Updated review

Paying over time took too much time to figure it all out. But when I received the earrings yesterday I knew they were the perfect birthday gift for one of my granddaughters.

Date of experience: February 1, 2025

Love this site
November 16, 2024
Previous review

Love this site. The photography is outstanding.

Date of experience: November 5, 2024
New Jersey
1 review
0 helpful votes
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Great purchase!
December 29, 2024

I was incredibly pleased with the ease of the entire purchasing process through Fashionphile. The selection is outstanding, the descriptions of the items were thorough, and the multiple photos were a great asset in making my final determination. I received my bag and used it the same day! Overall, it was a seamless process, and I encourage others to check out Fashionphile!

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Fast service
December 29, 2024

The item is for a gift, but im sure will love it. Fashionphile is better price compare to other company. Thank you

Date of experience: December 19, 2024
Alabama
1 review
0 helpful votes
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Best Luxury Second Hand Site..
December 29, 2024

THIS IS MY FAVORITE SITE FOR ALL MY LUXURY SPECIALTY ITEMS! I NO LONGER PURCHASE NEW RETAIL, I PURCHASE SECOND HAND. I LIKE TO GET MORE BANG FOR MY BUCK!

Date of experience: December 28, 2024
Texas
1 review
0 helpful votes
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The Christian Louboutin Paloma Clutch on FASHIONPHILE's website arrived exactly as pictured. Affordable luxury at its best!

Date of experience: December 19, 2024
Louisiana
1 review
0 helpful votes
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Great shopping and mailing experience
December 29, 2024

Great experience. Merchandise was thoroughly packaged to circumvent damage.

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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I love Fashionphile
December 29, 2024

Always a great selection, clear and accurate description of items, various options for payment, and fast shipping.

Date of experience: December 19, 2024
Nevada
1 review
0 helpful votes
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Even better than description
December 29, 2024

The earrings appeared scratched on the website but i received them in pristine condition. They looked absolutely brand new. Packaged with extreme care and cute details. Amazing experience for extraordinary price.

Date of experience: December 19, 2024
California
2 reviews
2 helpful votes
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Easy & simple
December 29, 2024

Download the app. Put things into my favorite, go to the store in Carlsbad, open an account. Went home with a new bag and order a matching wallet. Thank easy!

Date of experience: December 18, 2024
Arizona
1 review
0 helpful votes
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I had to send back my Hermes bracelet because the finish tarnished horribly in the jewelry cleaner I used (approved for Silver). After I had to make SEVERAL follow up emails, your team offered to refund the cost of the bracelet and had it repaired. Well, I WANTED the bracelet and asked if I could purchase it back...which I did and recently I received it. This whole process did take a long time (started the conversation with your authentication team in October), but happy with persistence that I finally received the repaired bracelet.
Thank you!

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Chanel
December 29, 2024

This was my 2nd purchase and overall very pleased with this company. Very quick to ship and quality of purses match exact to description and pictures

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Completely satisfied with my purchase, excellent packaging, great value

Date of experience: December 18, 2024
Mississippi
1 review
0 helpful votes
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Love my Alma Bag!
December 29, 2024

Great customer service! Fast shipping and a beautiful bag!

Date of experience: December 18, 2024