Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Joselyn F.
Unfollow Joselyn F.
Share Review
Report Review

Wonderful experience!
December 31, 2024

I am beyond ecstatic with my purchase from Fashionphile. The handbag that I purchased is gorgeous. The condition was better than the description. Shipping was so fast. The bag was packaged carefully and the presentation was so fun. I'm very pleased. I would definitely buy from fashionphile again!

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
Follow Deborah X.
Unfollow Deborah X.
Share Review
Report Review

Great experience! Quick and easy! The website is easy to navigate and select items

Date of experience: January 8, 2025
California
1 review
0 helpful votes
Follow Raoul M.
Unfollow Raoul M.
Share Review
Report Review

Always excellent
December 31, 2024

Easy, breezy, wonderful experience every time.
We appreciate the selection the customer service and the overall shopping experience.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
Follow Lynn Q.
Unfollow Lynn Q.
Share Review
Report Review

Great service
December 31, 2024

Appreciate the very detailed and close up photos of my handbag. Checkout was a breeze and I was able to use Affirm to spread out my payments, love having that option! Shipping was fast and item was packaged very securely and beautifully inside. Thank you

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
Follow Samantha P.
Unfollow Samantha P.
Share Review
Report Review

Great bag!
December 30, 2024

My bag is in better condition than described. It arrived quickly. I am very happy with my purchase.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
Follow Anthony O.
Unfollow Anthony O.
Share Review
Report Review

Quick and Easy
December 30, 2024

Search for anything, add to cart, enter info, purchase!
Package received in 2 days.
Easy and painless.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
Follow Ian R.
Unfollow Ian R.
Share Review
Report Review

Great prices and great quality.
December 30, 2024

The wallet was in excellent condition and the price was a steal.

Date of experience: December 20, 2024
Texas
1 review
0 helpful votes
Follow Ashely N.
Unfollow Ashely N.
Share Review
Report Review

Very pleased
December 30, 2024

I believe I bought the bag in good/worn condition however, upon receiving the handbag I was surprised at how excellent it looked!

Date of experience: December 20, 2024
Massachusetts
1 review
0 helpful votes
Follow Kathleen E.
Unfollow Kathleen E.
Share Review
Report Review

I am not a new customer to Fashionphile, and have purchased many items from their website in the past. This being said, they are a very trustworthy company, based upon my past experiences! This last purchase was a ladies Rolex watch. The item was delivered fast and came in a beautiful box. I was delighted when I saw the watch as it looked better in person than in their photos! It looked absolutely beautiful! I took it to my jeweler who authenticated it for me, just to have another opinion. He said it was a beautiful piece and I got a great deal on my purchase. In his opinion I should have paid at least $300 more for the item! I am so pleased by my purchase and will continue to buy from this company in the future!

Date of experience: December 20, 2024
Georgia
1 review
0 helpful votes
Follow Rick Z.
Unfollow Rick Z.
Share Review
Report Review

Perfect moderately sized LV purse/bag.
December 30, 2024

Fast and easiest site to buy high quality purses and bags for your loved ones! Highly recommended! The item I most recently purchased (have used Fashionphile before) was a gift and would have been perfect, but recipient wanted a larger bag.

Date of experience: January 6, 2025
Indiana
1 review
0 helpful votes
Follow Juliana C.
Unfollow Juliana C.
Share Review
Report Review

I have shopped through Fashionphile for several years now and I always have a great experience. This purchase was no exception. I received notification of shipping within a day and less than a week later I received my item. It was packaged very well, and exactly as described. Will continue shopping at Fashionphile.

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
Follow Cristina N.
Unfollow Cristina N.
Share Review
Report Review

Chanel Necklace
December 30, 2024

Ordering from FASHIONPHILE was so easy! My Chanel necklace was in excellent condition and I love it so much. It was a 21 year anniversary gift and I will treasure it forever.

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
Follow Nida X.
Unfollow Nida X.
Share Review
Report Review

Lovely
December 30, 2024

Great price and value, love my purchase. The item looks brand new and the packaging was excellent

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
Follow Michaela W.
Unfollow Michaela W.
Share Review
Report Review

Great experience
December 30, 2024

The Oran Sandals are just as described. Like a new one. Thank you

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
Follow Liza D.
Unfollow Liza D.
Share Review
Report Review

My new bag is breathtaking
December 30, 2024

Thank you FashionPhile for my beautiful LV bag! It is absolutely beautiful! I love it! My Christmas present from my hubby!

Date of experience: December 20, 2024
South Carolina
1 review
0 helpful votes
Follow Katherine J.
Unfollow Katherine J.
Share Review
Report Review

Love Fashionphile!
December 30, 2024

First purchase. Love the website and the products and the layaway options AND ability to return if needed! Thank you!

Date of experience: January 7, 2025
California
1 review
0 helpful votes
Follow STEPHANE D.
Unfollow STEPHANE D.
Share Review
Report Review

Great experience
December 30, 2024
Updated review

Very friendly and helpful customer service. Everyone is always helpful and informative.

Date of experience: December 20, 2024

Great customer service
November 3, 2024
Previous review

Always friendly and helpful customer service. Great selection

Date of experience: October 23, 2024
South Africa
1 review
0 helpful votes
Follow Erin N.
Unfollow Erin N.
Share Review
Report Review

Making dreams a reality!
December 30, 2024

Found an item I've been wanting for more than a decade. I am SO thrilled with my purchase! Fashionphile did not disappoint!

Date of experience: January 4, 2025
Australia
1 review
0 helpful votes
Follow Khomkham U.
Unfollow Khomkham U.
Share Review
Report Review

Perfect
December 30, 2024

Unbelievable product. Loved it. Cost of tax and delivery fee is expensive of course but overall are perfect details of product

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
Follow Imane E.
Unfollow Imane E.
Share Review
Report Review

Very pleasant shopping experience
December 30, 2024

Purse was delivered as mentioned when I shopped. Easy to use app and purse was n great condition love my purchase and will definitely buy again from fashionphile

Date of experience: December 19, 2024