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business logo of FASHIONPHILE

FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Arizona
1 review
0 helpful votes
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First timer
January 30, 2025

Great experience! I was initially hesitant of making a purchase but I received my order timely and in great condition as described. I will definitely make a purchase in the future.

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Using a gift card
January 30, 2025
Updated review

I made my second purchase with Fashionphile and they shipped it very fast.

Date of experience: January 20, 2025

Poor packaging
December 25, 2024
Previous review

Sadly my Louis Vuitton bag arrived poorly packaged. The bag strap was folded inside of the bag and it arrived with the folding traces and got unglued some borders of it. Even tough the bag is beautiful and good condition, the price I paid deserved a better quality packaging.

Date of experience: December 14, 2024
California
1 review
0 helpful votes
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First time buyer and will be back!
January 30, 2025

I've never purchased anything pre-own other than a car, but never without seeing it and def not online. So without seeing and touching this purse in person, I was apprehensive as to what the actual product would look like and the accuracy of the "condition"descriptions, but their generous return policy and customer service gave me ease of mind. Easy to navigate website, fast, free and secured shipping, along with signature requirement. The item came to me just as advertised. Looking forward to finding my next treasure!

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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Dolce bag
January 30, 2025

Great experience: lovely purchase. Always a good sale when shopping with fashionphile.

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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Perfect Bag, Perfect Transaction
January 30, 2025

My FashionPhile experience was amazing. I found the perfect bag at an amazing price. After checkout, I received my purchase in less than 48 hours. I will definitely be making more purchases to grow my vintage collection.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Better than described!
January 30, 2025

Bag is fantastic - found it at such a great price! Better than described

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Gucci mules
January 30, 2025

Hard to find these classic shoes. These are in like new condition

Date of experience: January 20, 2025
New York
3 reviews
0 helpful votes
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Beautiful bag, great shape
January 30, 2025

Browsing the site is so easy but can be overwhelming because so many great choices! They help you sort based on your needs.

Date of experience: January 20, 2025
Alabama
2 reviews
0 helpful votes
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Wonderful, easy and trustworthy
January 30, 2025

Made buying an expensive authentic bag easy. Gave piece of mind that I was getting an authentic item.

Date of experience: January 20, 2025
Indiana
1 review
0 helpful votes
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LV
January 30, 2025

Overall it was a great delivery and inside packaging. Thankful i had someone sign for it.

Date of experience: January 20, 2025
North Carolina
1 review
0 helpful votes
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I ordered the khaki color strap for my multi pochette. It came with the pink one. The khaki one I ordered was in excellent condition as advertised. Very happy with my purchase. This is my 6th purchase from Fashionphile and all have been a great experience.

Date of experience: January 20, 2025
Illinois
1 review
0 helpful votes
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Purse smells
January 30, 2025

Bag was labeled as excellent or good condition but it has a significant odor. You can smell it even wearing the purse with it closed, not just if you're intentionally sniffing the lining. I've sent a request for a return label.

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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The bag arrived as described, however, site photos did not show clearly that the bag had a really puff-less quilt on the right side of the flap. For $7K, I wish I could have known that before purchasing.

In addition, my package arrived and was dropped off without requiring a signature, which is worrisome. Although my package had little risk of being stolen, it should align with what your site guarantees.

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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Better than expected!
January 30, 2025

Fashionphile continues to be the best in the resale industry. Trustworthy, reliable, reasonable and fair. The bag I purchased was in even better condition than I expected. Every flaw was clearly described and photographed. I have purchased several bags from Fashionphile and every purchase has been easy, smooth and more than I could ask for. I am a loyal and very satisfied customer! I look forward to my next purchase with Fashionphile. Until then I will be enjoying this purchase!

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Thanks
January 30, 2025

Very satisfied with my order. Item arrived as description. Well package. Will shop again! Thank you so much

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Happy with purchase.
January 30, 2025

Purchases mini purse/back pack and small wallet. Placing order easy quick and delivery was acceptable.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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It's a slay
January 30, 2025

Beautiful bags, fast shipping, easy website to navigate through, so many options to pick from, great updates on the tracking status of your order. 10/10 recommend!

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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Love the selection of items showing on the site. Also appreciate knowing that items are authentic and not having to worry about it!

Date of experience: January 25, 2025
Texas
1 review
0 helpful votes
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Been using your site for years...
January 28, 2025

I always prefer consignment because it's more fun, cheaper, but also feels like a hunt for something cool. I use this site because I trust the verification of the items being real.

Date of experience: January 18, 2025
Texas
1 review
0 helpful votes
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Love! Love! Love!
January 28, 2025
Updated review

Excellent options at a great price! Trustworthy! Highly recommend!

Date of experience: January 29, 2025

Easy transaction
November 4, 2024
Previous review

Easy transaction

Date of experience: October 25, 2024