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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Canada
1 review
0 helpful votes
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Always happy with Fashionphile. :)
February 2, 2025

Always a pleasure. Excellent. Fashionphile is my go to. Always happy with the experience.

Date of experience: January 31, 2025
Missouri
1 review
0 helpful votes
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Wallet
February 2, 2025

Just what I was looking for! Thank you! Fast shipping. No problems

Date of experience: January 22, 2025
Minnesota
1 review
0 helpful votes
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Fabulous customer service
February 2, 2025

I love working with Stephen Hamilton on my orders — he's absolutely wonderful!

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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Shipping was a bit slow
February 2, 2025

Everything came nicely packed, it's why I'm a returning customer.

Date of experience: January 22, 2025
New York
1 review
0 helpful votes
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Danube 28
February 2, 2025

Wonderful. I have been shopping on this site for my used goods!

Date of experience: January 22, 2025
District of Columbia
1 review
0 helpful votes
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Loafers
February 2, 2025
Updated review

Pristine condition! Everything was smooth with transaction updated me along the way

Date of experience: January 22, 2025

Service
April 9, 2024
Previous review

Great service order came quick and the rate of this product was Accurate

Date of experience: March 30, 2024
California
2 reviews
0 helpful votes
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Always a great experience
February 1, 2025
Updated review

Purchased my new bag and received it better than described. A pleasant surprise and outstanding experience!

Date of experience: January 22, 2025

Excellent
February 11, 2024
Previous review

Excellent. It's very easy to purchase and a great deal on a Chanel!

Date of experience: February 11, 2024
California
1 review
0 helpful votes
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Disappointed
February 1, 2025

I've had my LV Touletry 19 for a few days now and it seems that it's been painted on the inside to give it a newer look. The paint has transferred on some of my items inside and on my hands. I'm very disappointed the whole reason is to sell luxury items that are preloved and sell it as is.

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Great experience!
February 1, 2025

Easy transaction and quick delivery. Packed efficiently and safely.

Date of experience: January 22, 2025
Virginia
1 review
0 helpful votes
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Love shopping here
February 1, 2025

Every experience I've had has been pleasant. Excellent quality. Exactly as described.

Date of experience: January 22, 2025
Georgia
1 review
0 helpful votes
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Ysl envelope handbag
February 1, 2025

This item was listed as excellent. They made a mistake and should have put the item as gift able. It looks brand new! I'm so excited to find more items on fashion phone!

Date of experience: January 22, 2025
Florida
1 review
0 helpful votes
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Amazing!
January 31, 2025

This was my first time ordering from Fashionphile, and I couldn't be happier! The delivery was incredibly fast, and to my delight, it even came with the original authenticity cards from the initial purchase. I absolutely love my first Dior purse and am thrilled with the entire experience!

Date of experience: January 21, 2025
Georgia
1 review
0 helpful votes
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Better off buy new
January 31, 2025

Second hand can be a hit or miss. First we called Atlanta location and a young man said sure come we have the bag only for us to drive 40mins there and back to be told they don't have bags at the Atlanta location. Needless to say this experience was sooo stressful, the company claims they allow UPS to leave packages at pick up location which requires a ID yet UPS says they don't. We miss our package. Then once we received it the bag has a permanent bend in it… which was NOT on the pictures lesson learned: save the extra money and purchase it new. There is little to no accountability… customers are just torn fill out feedback.

Date of experience: January 21, 2025
Pennsylvania
1 review
0 helpful votes
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Classy
January 31, 2025

Always amazing experience delivery was nice and quick and well packaged

Date of experience: January 21, 2025
North Carolina
3 reviews
0 helpful votes
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I love my purchase!
January 31, 2025

Not my first purchase and certainly not the last. The bag was in excellent condition and came packaged very professionally. I highly recommend this site. Buy with confidence.

Date of experience: January 21, 2025
Texas
1 review
0 helpful votes
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Just as pictured
January 31, 2025

Shipping was slightly delayed but came as pictured. No signature needed.

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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Givenchy Dream
January 31, 2025

I had a great experience from the ease of placing my order to delivery. The purse is in amazing condition. The pictures online show the purse exactly how it was. I wanted to buy this purse in Bergdorf's over Christmas last year and didn't pull the trigger, i have been thinking about it ever since. When i saw it on Fashionphile i was so excited and the price was amazing. I couldn't be happier with this purchase and i can't wait to buy my next purse.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Incredibly happy!
January 31, 2025
Updated review

This is my second purchase from fashionphile and it's great

Date of experience: January 20, 2025

Got my bag in a tiny manner and the quality was great!
October 15, 2024
Previous review

I had been considering selling my bag for awhile and when I saw a bag that I really wanted it was a no brainer. I was offered an equal amount of money to the quality of the bag I was sending it and getting 10% more was a no brainer.

Date of experience: October 5, 2024
California
1 review
0 helpful votes
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Love Fashionphile!
January 31, 2025
Updated review

I love shopping on Fashionphile. The selection is great and I can shop at ease trusting their authenticity and condition of bags. The YSL bag I received was in great condition and the price I paid was even greater. I was totally impressed when I received the bag as it was on clearance and the price was really low compared to the same bag on other listings. The bag was perfect! It was in great condition with no noticeable flaws. Totally happy with my purchase!

Date of experience: January 13, 2025

Excellent shopping!
December 16, 2024
Previous review

Always a pleasure browsing through the website. They usually have what I'm looking for and more. I love the Reserve option for purchases that aren't planned but you just have to have it. Free shipping and returns is a reason I always shop here. Also, shipping is quick and pleasant.

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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Love my new to me LV Onthego!
January 31, 2025
Updated review

As always great customer service, great price and fast shipping. Love my new to me LV Onthego!

Date of experience: January 20, 2025

Always great!
October 5, 2024
Previous review

Always great!

Date of experience: September 25, 2024