Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
Follow Dominique T.
Unfollow Dominique T.
Share Review
Report Review

My First Chanel
February 8, 2025

This was such an easy shopping experience! The photos and description were extremely helpful.

Date of experience: January 24, 2025
Indiana
1 review
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

Lv fan
February 8, 2025

Louis Vuitton makeup bag arrived quickly and is in perfect condition. Very clean, no marks or signs of use. Very happy with purchase.

Date of experience: January 29, 2025
Maryland
1 review
0 helpful votes
Follow Shayleen O.
Unfollow Shayleen O.
Share Review
Report Review

Perfect bag
February 8, 2025

This bag is perfect. Looks brand new! This is my second time purchasing from fashionphile and both times I was very happy with the purchase. Will be buying again soon :)

Date of experience: January 29, 2025
Tennessee
1 review
0 helpful votes
Follow Nekeshia O.
Unfollow Nekeshia O.
Share Review
Report Review

Shoes were more damaged than shown
February 8, 2025

The shoes have way more scratches than I expected and they didn't come with a shoe box. Also they are didn't look good around my ankles.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
Follow Melody W.
Unfollow Melody W.
Share Review
Report Review

Great bag came better than expected and far faster than expected.

Date of experience: January 25, 2025
Texas
1 review
0 helpful votes
Follow Anna C.
Unfollow Anna C.
Share Review
Report Review

Great back in excellent condition
February 8, 2025

The description was accurate, checkout was easy and delivery was fast.

Date of experience: January 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Aura Q.
Unfollow Aura Q.
Share Review
Report Review

Much better than expected
February 8, 2025

I was afraid at the beginning when I decided to buy this beautiful Channel boots that were around a thousand dollar less than retail. I was mentally prepared to return them before I got them butttt, the boots are in great condition, much much better than expected! Almost new! I will be happy to buy again in Fashionphile!

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
Follow Marjorie S.
Unfollow Marjorie S.
Share Review
Report Review

Love my new Chanel 22 bag!
February 8, 2025

Excellent- easy. My bag is like new! Love it! It was exactly as described…

Date of experience: February 5, 2025
District of Columbia
2 reviews
0 helpful votes
Follow Kayla Y.
Unfollow Kayla Y.
Share Review
Report Review

Delivered
February 8, 2025

Delivered but delayed because needed a signature. So that was a bit inconvenient

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
Follow Lily C.
Unfollow Lily C.
Share Review
Report Review

Beautiful wallet
February 8, 2025

Lovely, like new! First Luis Vuitton purchase and will love to purchase from you in the future! Great fast service!

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
Follow Buffy J.
Unfollow Buffy J.
Share Review
Report Review

Love my Louis Vuitton!
February 7, 2025

I wanted a Louis Vuitton, and couldn't buy brand new. Shopping with you made my dream of owning one. Beautiful bag, with a great price.

Date of experience: January 28, 2025
Delaware
1 review
0 helpful votes
Follow Tori R.
Unfollow Tori R.
Share Review
Report Review

HORRIBLE
February 7, 2025

This is the second time I have recieved a bag with issues. This YSL bag I purchased arrived with another persons items still inside the bag. The bag was not cleaned out at all.

Date of experience: January 28, 2025
Illinois
1 review
0 helpful votes
Follow Ashley T.
Unfollow Ashley T.
Share Review
Report Review

Consistently Amazing
February 7, 2025

This is my 2nd purchase from FP and it was just as perfect as the first. The extra little touches like confetti and a nail file really make it a fun experience to open.

Date of experience: January 28, 2025
Tennessee
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Requested Review
February 7, 2025

Bag is as described except is now bent somewhat due to cramming it into a box too small. Top of bag now has crook. Not sure if it will return to original shape, I cannot get it out and mess with it as it is for a present weeks away and must stay under wraps,

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
Follow Amanda A.
Unfollow Amanda A.
Share Review
Report Review

Great as usual
February 7, 2025

Frequent purchaser and this time was no different. Seamless and hassle free. Shipping was quick.

Date of experience: January 28, 2025
Canada
1 review
0 helpful votes
Follow Andr P.
Unfollow Andr P.
Share Review
Report Review

Confident Shopping
February 7, 2025

I have purchased a few items from Fashionphile and have been very pleased each time.
Communication is excellent and thew product has always been beautiful and as described.

Date of experience: January 28, 2025
Missouri
1 review
0 helpful votes
Follow Christina F.
Unfollow Christina F.
Share Review
Report Review

Gorgeous bag!
February 7, 2025

Gorgeous, classic bag. Much better condition than I thought it would be. So so happy with it

Date of experience: January 28, 2025
California
1 review
0 helpful votes
Follow Joanna Q.
Unfollow Joanna Q.
Share Review
Report Review

Amazing
February 7, 2025

I received my purse is in perfect condition and I love it, I'm very happy with my purchase.

Date of experience: January 28, 2025
Washington
1 review
0 helpful votes
Follow Lisett K.
Unfollow Lisett K.
Share Review
Report Review

Perfect, every day purse
February 7, 2025

I had been in the market for a purse but after being let down with all this new fast fashion and designer brands utilizing $40 dollar purses and selling these items for a larger margin profit, I decided that was not what I was looking for. I decided to buy in resell for the comfort of knowing that the product I was purchasing was just not some cheaply made item and well I hit buy lol and now will be utilized as my every day purses I have several designer pieces but the leather on this beauty is just immaculate, on the craftsmanship of the purse itself.

Date of experience: January 28, 2025
Colorado
1 review
0 helpful votes
Follow Donna G.
Unfollow Donna G.
Share Review
Report Review

After researching sites to purchase used handbags, I landed on Fashionphile immediately noticed a huge difference in the quality of listings. I felt comfortable purchasing a luxury bag by reviewing the detailed photographs, descriptions and the certificate of authenticity they provide. I received the YSL bag yesterday, and I'm very happy with my purchase--you can't tell this is a used bag!

Date of experience: January 28, 2025