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FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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North Carolina
1 review
0 helpful votes
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Great!
February 9, 2025

The product description was very helpful and the delivery was timely.

Date of experience: January 29, 2025
Maryland
1 review
0 helpful votes
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Love It!
February 9, 2025

Fast shipping & the product looked exactly like the pictures

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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Great experience
February 9, 2025

1. Delivery was very fast
2. Product matches website description

Date of experience: January 30, 2025
Washington
1 review
0 helpful votes
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Great
February 9, 2025

It was a great experience buying the bag from fashionphile. The shipping was great and the packaging was good too

Date of experience: January 30, 2025
New Hampshire
1 review
0 helpful votes
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This is my second purchase from Fashionphile. Both experiences were wonderful. There's such an incredible selection of handbags, and the service and presentation are what i would imagine at the most luxurious designer botique, I really appreciate being able to enjoy bags of this quality! Thank you!

Date of experience: January 30, 2025
Tennessee
1 review
0 helpful votes
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No
February 9, 2025

Awful due to the demand for a review there is not right of refusal

Date of experience: February 6, 2025
Florida
1 review
0 helpful votes
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Great item, better than described.
February 9, 2025

Love these sandals. Reasonable price, better than described. Thank you.

Date of experience: January 30, 2025
Missouri
1 review
0 helpful votes
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My Favorite Camo Tote
February 9, 2025

I was looking for an everyday Valentino tote bag, and found this beautiful camo tote. It is the perfect size, sturdy, and departmentalized throughout! Love It!

Date of experience: January 30, 2025
Florida
3 reviews
0 helpful votes
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Fun to shop on site very nice items and somewhat reasonably priced.

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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Great Bag
February 9, 2025

Great selections positive shopping experience. Quick shipping, beautiful packaging. Looks like new!

Date of experience: February 3, 2025
New York
1 review
0 helpful votes
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The pre-loved bag is beautiful!
February 9, 2025

I loved the selection of handbags and was really lucky to find one that I wanted at a great price.

Date of experience: January 30, 2025
Georgia
1 review
0 helpful votes
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Gucci Jackie
February 9, 2025

Came in very good quality, although delayed a little bit. So happy with it!

Date of experience: January 29, 2025
Utah
2 reviews
0 helpful votes
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Came as promised!
February 9, 2025

My Bella bag came so quick and exactly as described! I would definitely purchase a pre-loved bag from Fashionphile again.

Date of experience: February 10, 2025
Connecticut
1 review
0 helpful votes
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The strings were much more worn than I had expected based on the description. Maybe they can update the descriptions with this information as well

Date of experience: January 29, 2025
Georgia
1 review
0 helpful votes
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Return initiated
February 9, 2025

The item received is smallest than expected, I would like to return the item or exchange

Date of experience: January 29, 2025
Tennessee
1 review
0 helpful votes
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Unique find
February 9, 2025

Happy to find a rare piece from a former collection. Even better to be able to use a promo code. The bag was in excellent condition.

Date of experience: January 29, 2025
Georgia
1 review
0 helpful votes
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Fast!
February 9, 2025

It's a good experience, and they always send the right stuff.

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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LV clutch purchase
February 8, 2025

Accurate photos. Love that there is a quick return option in case you are not satisfied. The item was even better than expected.

Date of experience: January 29, 2025
Illinois
1 review
0 helpful votes
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Great experience!
February 8, 2025

The bag I purchased was in excellent condition and the packaging was great!

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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Great experience
February 8, 2025

I have always had good experience buying my preloved items here. The only one i trust really as i love that it has a lifetime of guaranteed Authenticity.

Date of experience: January 29, 2025