Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My bag came in quick and looks exactly like in the pictures. This is my second time ordering from Fashionphile and it's genuinely the only website I trust for hand-me-down designer goods :)
Easy shopping experience, no pressure and you can trust your purchase to be authentic.
Ordering overnight shipping has always been easy! Especially if you want the item you're interested in super duper fast. Just make sure you order within the time frame to get it the next day. Been shopping here since 2019, and will continue to! Thank you FASHIONPHILE! I love my Epi Alma BB in fuchsia! <3
Item exactly as described, nicely packaged, fast shipping (I received item less than 48 hours after checking out online). Would definitely buy from again.
My retired Tiffany item came in pristine condition. The items I bought from this website, I've always been just as described. Whether good or excellent condition. I've also sold items and for the most part been very happy with the payout process.
Very easy to buy and return(if needed). I trusted the authenticity of the products.
This was my first time shopping on fashionphile after returning replicas purchased on eBay. The packaging was exceptional and I believe the earrings are genuine but will have to authenticate. Overall I had a pleasant experience and will likely shop here again.
Excellent 👌 It's always a wonderful shopping experience when I'm on the site. The site is very easy to navigate and i love the rating system.
I have bought several things from Fashionphile and all of them have arrived in wonderful condition as described. It's always easy to make a decision because the pictures are always helpful and the descriptions are always accurate.
Great purse second one bought, will continue to buy more. Thanks
I enjoyed the experience of buying through this site. They delivered me a rare collector's bag from LV in perfect condition
I always have a great experience shopping with FashionPhile. My shoes came in perfect condition (better than I expected based off the condition description). They came with the original LV dust bags, and then that came inside a FashionPhile dust bag, so I got double the bag protection for travel! This item was at such a great price point (50% retail cost).
My daughter received her Prada bag and was so excited.
You guys always over deliver. Thanks so much.
This was my first time shopping with Fashionphile… I was a bit nervous as I like to inspect products for myself to examine quality and authenticity. However, when my bags arrived (neatly packaged) they were the real deal and in excellent condition per my shopping profile. The bottega bag was a little smaller than I anticipated (difficult to discern scaling online). Nonetheless, I'm satisfied and will continue to shop on fashionphile.
Carefully packaged, appreciate the authentication certificate, the extra pictures of the product and careful description of items for wear imperfections… overall pleasant/ peace of mind experience compared to other consignment stores.
I really liked the all the options and choices you had to never down your search. I loved my purchase!
This was an incredible experience! I didn't expect the bag to be in such amazing condition. So happy! Thank you so much, Fashionphile!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

