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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Great place to shop and I trust the verification process on Fashionphile. Would recommend buying anything from here again
I purchased a Saint Laurent bag in very good condition. The bag was better than described and is in almost perfect condition. The bag arrived on time and the packaging was so cute.
I am very happy with the item I purchased from Fashionphile. It is absolutely beautiful and in perfect condition. Came in a very timely manner and great communication by the company. I will definitally shop with Fashionphile again.
The Gucci bag seems fake very light weight and looks cheap. Thought it would like real since this site sells real bags but this bag seems fake
I had a wonderful experience with the Customer service department recently regarding a return/ purchase. Genuinely pleased with the courtesy of FASHIONPHILE.
Very happy with my recent purchase too!
The Hermes Bracelet is in excellent condition.The size is perfect for me and the design is beautiful.
My Gucci bag came in good condition. Better than I expected.
My Louis Vuitton Handbag was delivered to me as promised. When I opened it was packed well in a Fashionphile Box that was sturdy and the inside was festive. The dust bag they shipped it in was as nice as it was protective. I had requested additional pictures that were sent to me and I loved the Handbag even more!
The quality of my bag is exceptional. I am really happy with my purchase - even if it took 4x to deliver while I was at work.
If you're looking for anything, you can almost always find it here.
Experience was fine purchasing. I do find that selling back/selling is not the best experience due to the low ball buy back offers.
Always an easy experience shopping your site. I always look for excellent quality products and never disappointed in my purchases. Have recommend to many friends.
The Chanel handbag that I purchased was rated in excellent condition but it looks brand new (giftable) - no signs of use. It's absolutely beautiful. Fashionphile provides excellent customer service - always friendly, knowledgeable and responsive.
Easy to navigate the site and always excellent customer service.
This was my first experience and it was a very disappointing one. The bag I purchased was completely misrepresented in the measurements and is half the size it was portrayed to be. The service representative was nice and had me send pictures of it next to a ruler. Hopefully this will be resolved but overall a bad experience. I'm afraid to make another purchase from this site. Worst part is I placed an additional order for a wallet to match the bag and the wallet won't even fit in it! Disappointing.
Looks great so far! Interior is in almost perfect condition, straps look very good for the age of bag.
Paid for two day shipping and I received in two days. Item was described as "shows wear", however, looked to be more excellent. Very happy with my purchase. We've ordered previously and we've had a great exercise each time.
Bought with reserve and want to charge me a fee to return it even though the reason I want to return it is because THEY gave the wrong size. Will never buy from them again
My bag came in quick and looks exactly like in the pictures. This is my second time ordering from Fashionphile and it's genuinely the only website I trust for hand-me-down designer goods :)
Easy shopping experience, no pressure and you can trust your purchase to be authentic.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

