Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been searching for authentic earrings for ages, and I'm so glad I finally found a pair! I've had some bad luck in the past, accidentally buying fakes and thankfully returning them. When I saw these earrings, I fell in love with how beautiful they were, but I was worried about their authenticity. I had them checked out by a third-party authenticator, and they confirmed they're the real deal! I'm absolutely thrilled with my purchase. The only reason I'm not giving them five stars is that the description mentioned a pouch, which wasn't included. It came with a box and a nice nail file, which was a surprise, but I really wanted the pouch. Still, I'm super happy with these earrings!
My experience with Fashionphile has been absolutely amazing.The bags I received looked even better then the description. I was in search of a vintage LV and knew I would only trust Fashionphile for my online shopping. Couldn't be happier with might purchase, as well as the extremely fast shipping.
Ordered my item on Monday, received it on Tuesday. Very fast shipping. Definitely will be purchasing from Fashionphie again.
The item (twilly) scarf (LV) that I received looks new, although it isn't. Item is in great shape & just stunningly beautiful. I was looking for something unique & I found it. The scarf has all these butterfly prints, vibrant & colorful on silk material. I can't wait 2 add it 2 1 of my handbags. :)
I really enjoy my wallet and the details listed on the spot were spot on.
I purchased a Hermes watch and could not be more pleased. It came with the box, paperwork, and was in pristine condition. I would shop with Fashionfile again!
I will be ordering from Fashionphile again as the bag was just as advertised. Tracking information and update emails were also nice to have.
I just discovered the site and so far I've purchased almost a dozen items. The site is easy to use and the items were exactly as described. Good value and prompt service.
I have been a designer buyer from all around the world. Never had a convenient happy order like last two i made at Fashionphile + the it gives a very clear description for the item you are buying.
Great working with Fashionphile. Super trustworthy which makes all the difference
My lastest experience with Fashionphile is as always a positive one and one that keeps me coming back for years and years now! It's really important for me to trust a resale site and I definitely always trust that I'm getting the best price and best deal from an authentic seller like Fashionphile
The entire experience was simple to navigate. The package arrived as stated. I am pleased with the item I purchased.
So far all my purchased been great and arrived on time except the Prada wallet coz that took awhile. Overall i love shopping at your store. I still put 5 stars on all my purchase.
Box wraps really secure and very nice.! Thank you!
My Louis Vuitton shoes on the site were marked as "worn" they look amazing to me. Obviously, someone has worn them, but they look brand new!
The quality is always great and the turn around to receive items is quick! I appreciate the delivery process of having to sign for items so no chance of porch pirates.
Chanel Slide is comfortable and very cute. A testament to the brand's enduring luxury.
Was shopping for a Sweet 16 Tiffany's gift for my daughter and found the perfect piece! She often begs to wear a heart piece of mine and was able to get her a matching one. Order came on time and was perfectly packaged.
Looking for an item, ordering and receiving my purchase was seamless and easy. My purchase was perfectly packed and a joy to unbox!
There are so many beautiful items to pick from, and the website is so easy to navigate.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

