Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Chelsea Z.
Unfollow Chelsea Z.
Share Review
Report Review

Professional
February 23, 2025

Authenticity is the key factor when considering shopping at resale luxuries, fashionphile has done very good job, please keep it up!

Date of experience: February 13, 2025
Georgia
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

Goyard Tote
February 23, 2025

I love this tote! It's exactly as described and was the best deal I could find on a preloved Goyard! It was my first fashionphile purchase and now I'm hooked!

Date of experience: February 13, 2025
Iowa
1 review
0 helpful votes
Follow Anastasia Y.
Unfollow Anastasia Y.
Share Review
Report Review

Love!
February 23, 2025

My ordering process was so easy and my ring came so fast. It is in great condition and I will definitely be buying from fashionphile again

Date of experience: February 13, 2025
Texas
1 review
0 helpful votes
Follow Boujiee V.
Unfollow Boujiee V.
Share Review
Report Review

Great service
February 23, 2025

Good good job love the service no complaints love how fast it comes out

Date of experience: February 13, 2025
Mississippi
1 review
0 helpful votes
Follow Shun G.
Unfollow Shun G.
Share Review
Report Review

@fiftyfivefashun
February 23, 2025

Always exceptional service and my bags are always better that expected! I love, love, love Fashionphile!

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
Follow Christina S.
Unfollow Christina S.
Share Review
Report Review

So happy with
February 23, 2025

The bag is beautiful and exceeded my expectations in the condition. It was listed as excellent quality and was just that. I'm so happy with this purchase

Date of experience: February 12, 2025
Arizona
1 review
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

Repeat shopper
February 23, 2025

I have purchased multiple items from bracelets to Birkin bags from Fashionphile and every item has exceeded expectation.

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
Follow karla W.
Unfollow karla W.
Share Review
Report Review

Returning customer
February 23, 2025

I love getting all my pre loved bags from fashionphile i always find items in excellent condition for a great price always recommending the website to others!

Date of experience: February 12, 2025
Oklahoma
1 review
0 helpful votes
Follow Melody H.
Unfollow Melody H.
Share Review
Report Review

Just buy it
February 23, 2025

Such high quality! Perfect, thanks! I really enjoy my new bag and better than expected.

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
Follow Alexis D.
Unfollow Alexis D.
Share Review
Report Review

Exactly what it said it was
February 23, 2025

The item was in great condition and the shipping was extremely fast!

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
Follow Evita D.
Unfollow Evita D.
Share Review
Report Review

Amazing
February 23, 2025

Zackary was so helpful in offering bag options. The showroom experience was seamless. Will be coming back!

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
Follow Jennifer A.
Unfollow Jennifer A.
Share Review
Report Review

Great experience.
February 23, 2025

I had a great experience with my purchase unfortunately I did not do my research and the belt bag I bought didn't fit. But I do plan on purchasing another!

Date of experience: February 12, 2025
Nevada
1 review
0 helpful votes
Follow Nacole E.
Unfollow Nacole E.
Share Review
Report Review

Burberry Sequin Scarf
February 23, 2025

First purchase and it was easy and seamless! Fast shipping easy app to use and my item arrived in perfect condition.

Date of experience: February 12, 2025
Arizona
1 review
0 helpful votes
Follow Sherwin Z.
Unfollow Sherwin Z.
Share Review
Report Review

Excellent
February 23, 2025

Fantastic and everything is fabulous, I will definitely order again in the future

Date of experience: February 18, 2025
Rhode Island
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

Easy buying experience
February 22, 2025

I had so much fun searching through all the bags to find the one that was just right for me. After ordering, it was shipped out the same day, and I received it quickly. I like the fact that signature was required. The bag I purchased was in wonderful condition! Highly recommend!

Date of experience: February 12, 2025
District of Columbia
1 review
0 helpful votes
Follow Dee H.
Unfollow Dee H.
Share Review
Report Review

Great Customer Service
February 22, 2025

I called the San Diego location to inquire about a purse I saw online. The salesperson was pleasant, knowledgeable and patient. She offered to send me additional photos before my purchase. I love my handbag and it looks brand new! I will definitely purchase from them again.

Date of experience: February 12, 2025
Indiana
1 review
0 helpful votes
Follow Debra M.
Unfollow Debra M.
Share Review
Report Review

Beautiful bag
February 22, 2025

Bag is in gorgeous condition. Shipping was fast. Fashionphile is a trusted resource.

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
Follow Daphney G.
Unfollow Daphney G.
Share Review
Report Review

Great quality and service
February 22, 2025

What i purchased was accurate. The quality was great and the shipping was quick.

Date of experience: February 12, 2025
Florida
1 review
0 helpful votes
Follow Amber W.
Unfollow Amber W.
Share Review
Report Review

Perfect
February 22, 2025

Love what I got and feel great about the price! Speedy delivery too! Great packaging to keep item safe. Highly recommend

Date of experience: February 12, 2025
Virginia
1 review
0 helpful votes
Follow Kim D.
Unfollow Kim D.
Share Review
Report Review

Awesome!
February 22, 2025

Great item, just as described, fast shipping. Good communication

Date of experience: February 12, 2025