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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I love Fashionphile - the quality of items is wonderful. I love that I can shop and keep or return items as well!
Never any surprises, authentic items, top quality, top brands, great communication and fast delivery. First purchase with them was Chanel handbag, second was Hermes.
I received my Gucci backpack and it is absolutely pristine flawless not a mark on it. I'm so lucky to have found this bag.
Excellent shopping experience. Love the quick shipping and rare and beautiful finds on the site
Seamless shopping experience, typically get items better than expected.
Ordered a Botttega Veneta Intrecciato large Hobo because I ordered an BV intrecciato wallet and was happy with the wallet.
The bag is beautiful and the customer service was excellent.
Ive never returned an item, always perfect documentation of the quality expected and love them everytime!
I am a returning customer delivery was fast,and the earring is what the details stated they were!
The experience was easy. The pictures and descriptions were precise. I was confidant in my purchase knowing Neiman Marcus is behind this brand.
I found my experience shopping through Fashionphile to be incredible. The options on the site were incredible and I had a lot to choose from for the bag that I wanted. I ended up going with an item marked in Excellent condition, and when I received it, Excellent would be an understatement. It exceeded my expectations as the item was exactly if not even better than described. All of the additional steps taken by Fashionphile to confirm authenticity is incredible as well and makes purchasing from this company a no brainer. Highly recommend and will continue to be purchasing!
Great quality of product and value. The bag is in excellent condition. I am very pleased with my purchase. I use the tote daily and receive many compliments on the bag. Would purchase from Fashionphile again. Thank you!
Great experience great product and great condition. Love it.
Item was even better than described. Fast shipping, and as always, item was well packaged.
My order came fast and the item was in better condition than i expected.
I was expecting the bag to be in ok condition. However, it was in excellent condition,
It took over a week to ship a pair of sneakers. Before they were shipped, I realized that they would be too big, so I tried to cancel the shipment. The shoes were shipped out the next day, and I didn't even receive a reply to my email until 4 days later, informing me that they had shipped (duh). So I had to ship them back on my own dime. The shoes themselves were very cute pink CC sneakers, in excellent condition as described. Just wish they were more diligent with their customer service, as it would have saved us both the hassle and cost of shipping each way.
Shoes as described. Always a good a experience when shopping Fashionphile.
As a first time customer I am pleased with the item I purchased! Came in a timely manner and is perfect. Even though the wallet was sold as "worn" the wallet is in great condition in my opinion. Only minor scuffs but not super noticeable!
The reserve option you provide allows me to purchase items I wouldn't be able to otherwise purchase. My recent purchase is a beautiful ring and is just as pictured, arrived fast, high quality and I feel great value.
Great customer service and fast shipping! My shoes looked the way they were pictured and described. This is my second purchase from Fashionphile, and I will be a repeat customer.
Smooth, easy transaction, expedited shipping and the best part was the item was better than what was listed.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

