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FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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New Mexico
1 review
0 helpful votes
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Perfection!
March 16, 2025

Easy and hassle free. This was a holy grail bag, I'd been on the hunt for for quite sometime.

Date of experience: March 12, 2025
New Hampshire
1 review
0 helpful votes
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LV Felicie Pouchette
March 16, 2025

I bought a bag labeled excellent condition. It
May have well been labeled brand new because the only thing I could find of it being gently loved was a small scratch on the snap closure. The leather and edging as well as the gold strap was in brand new condition. No smells or other odd stains. This bag was pristine! Validated by LV themselves as authentic so no worries on authenticity. Absolutely stunning bag! I was nervous since this was my first time buying pre-loved and it was absolutely worth it! Would do it all over again to buy a bag that LV no longer makes in this exact colorway.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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First time pre-loved shopper
March 16, 2025

I bought my first pre-loved bag from Fashionphile because it's a well known, reputable site. The only improvement is I wish the pen marks on the bag were photographed and pointed out on the website

Date of experience: March 5, 2025
Pennsylvania
1 review
0 helpful votes
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Great shopping experience
March 16, 2025

It was in general a great shopping experience with the bag almost brand new!

Date of experience: March 5, 2025
Idaho
1 review
0 helpful votes
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Perfect in every way
March 15, 2025

Bag was just as described and a great price! Shipping was fast!

Date of experience: March 5, 2025
Wisconsin
1 review
0 helpful votes
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I love my bumbag
March 15, 2025

I have never purchased from the company but after searching for this particular bag I kept getting directed to your site. Glad I trusted the reviews because I had a great experience

Date of experience: March 5, 2025
Massachusetts
1 review
0 helpful votes
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Chanel 22
March 15, 2025

Great condition and arrived on time. Would recommend to order from the site.

Date of experience: March 5, 2025
Ohio
1 review
0 helpful votes
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Great experience
March 15, 2025
Updated review

Item was as described and packaged well. It even included a Fashionphile dust bag for storage. Thank you!

Date of experience: March 5, 2025

Great experience
January 30, 2025
Previous review

Shipping was fast and item was as described. I would purchase from here again. Thank you!

Date of experience: January 20, 2025
Maryland
1 review
0 helpful votes
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Great products.
March 15, 2025

Smooth quick and easy. Product looked amazing. My wife was very happy.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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It was just as described!
March 15, 2025

Loved it! It looks exactly like the pictures! Does not look used.

Date of experience: March 5, 2025
Nebraska
1 review
0 helpful votes
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I love shopping here
March 15, 2025

I love using your website to buy handbags. It is awesome you partner with Neiman Marcus and we like that if we buy something used, we can still return it if we are not happy with it. We will buy many more bags from you in the coming years.

Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Awesome experience!
March 15, 2025

The bag came in pristine condition. It was rated as excellent and I see zero flaws. Very well priced. So happy with my purchase! Will definitely be buying from Fashionphile again!

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Cute wallet
March 15, 2025

Item was delivered fast, and just as described. Completely satisfied

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Always satisfied
March 15, 2025

I have been a avid fashionphile shopper for years. Buying and selling items and I have always had a great experience.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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I'm so happy with my new shoes
March 15, 2025

Thank you so much, the quality is so high, I really appreciate it

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Item as expected
March 15, 2025

Arrived as expected. Item as described. Very satisfied of my purchase.

Date of experience: March 4, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect
March 15, 2025

The condition of bag was excellent / brand new. The photos don't lie and either does the online description. I will be using your website again. Thank you!

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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I was definitely skeptical but had a wonderful shopping experience at FashionPhile! I was interested in an LV Bag and was connected with my own personal shopper, Andrew! He was great and sent me multiple pictures, measurements, etc. and answered all of my questions! I received my new baby yesterday and I am absolutely THRILLED with it! Seems like an honest company and I would not hesitate to give them a try!

Date of experience: March 4, 2025
Oregon
1 review
0 helpful votes
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Beautiful Bag!
March 14, 2025

I was nervous buying pre-loved. All my bags have been personally purchased at an LV store. The purse was in better condition than described. It's beautiful and vintage!

Date of experience: March 3, 2025
Maine
1 review
0 helpful votes
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Thank you!
March 14, 2025

My experience with Fashionphile was fantastic. I am so incredibly thankful for my personal shopper Milande and for excellent customer service! I love my bag and could not be happier with the quality and all of the help from Milande. Thank you thank you!
Jen Anderson

Date of experience: March 4, 2025