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FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Alabama
1 review
0 helpful votes
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Great Experience
March 17, 2025

Handbag was exactly as shown in pictures. I'm very happy with my purchase and will continue to be a repeat customer.

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
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LOVE the bag, LOVE Fashionphile!
March 17, 2025

I always enjoy purchasing from Fashionphile! From the searching process to receiving the item, everything is right on point. I know I can trust the condition of the purchase from the ratings and photos. The shipping process/tracking is concise. Then finally opening the package is exciting! I love the presentation and packaging making something pre loved so special. The nail file and confetti add the extra pizzazz to it all. Well done, always. I can't wait to wear my new bag to a wedding next month! 😍

Date of experience: March 7, 2025
Arizona
1 review
0 helpful votes
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Balenciaga Leopard
March 17, 2025

Love this bag! It is rare to find this size in the leopard and I absolutely love. Arrived quickly and in perfect condition.

Date of experience: March 7, 2025
Delaware
1 review
0 helpful votes
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Great
March 17, 2025

Wonderful. Great customer service. Fast delivery next day

Date of experience: March 7, 2025
Nevada
1 review
0 helpful votes
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Trust Fashionphile!
March 17, 2025

Easy shop and easy pay with Fashionphile. The delivery was pretty on time.

Date of experience: March 6, 2025
Maryland
1 review
0 helpful votes
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Great
March 17, 2025

Great so far
Most of the products are nice and in good condition

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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The bag was perfect!
March 17, 2025

The delivery arrived safely. And the bag was perfect! Amazing!

Date of experience: March 6, 2025
Virginia
1 review
0 helpful votes
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I love my new bag!
March 17, 2025

I'm so happy that I got second Chanel bag and the condition are so good.

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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My first time experiencing
March 17, 2025

My first time purchasing luxury handbag through Fashionphile a sales rep name Andrew was very patient, kindly, friendly, helpful I'm glad i tried it I purchased & very happy as described, received order fast delivered, I highly recommend to friends

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Beautiful bags
March 17, 2025

I love using fashionphile to purchase and also sell items to. Pictures and descriptions of items are very clear so no surprises once you get the items!

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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The description on the website was incredibly accurate, providing a clear and detailed representation of the product. The transaction was seamless, making the entire process a breeze. Delivery was impressively swift, with the added assurance of a signature required from UPS, ensuring my package arrived safely. I'm thoroughly impressed and will certainly be returning to Fashionphile for more purchases in the future!

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Pearls are perfect!
March 17, 2025

Earrings were exactly as described. Shipping was fast. Overall, I am ecstatic about my purchase.

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Not now
March 17, 2025

Do not want to review, but all is great I do not have 50 characters to write

Date of experience: March 6, 2025
Florida
1 review
0 helpful votes
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Item shipped quickly and was exactly as described. Will shop with them again.

Date of experience: March 6, 2025
Illinois
1 review
0 helpful votes
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I was pleased with my purchase and I requested that it be sent over night and I received it

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Love it!
March 16, 2025

First purchase at FASHIONPHILE! And didn't dissapoint. The purse was exactly like the pictures and delivery flawless. I've always bought at TRR, but the analysis of the condition is pretty inaccurate, so I'm done. Love that found this site!

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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It has been a great experience so far! Very smooth and quick process.

Date of experience: March 9, 2025
New York
1 review
0 helpful votes
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Louis Vuitton bag purchase
March 16, 2025

Shipping was quick- quality was excellent! Great experience!

Date of experience: February 26, 2025
New Jersey
1 review
0 helpful votes
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Wonderful!
March 16, 2025

This was my first time purchasing anything from Fashionpile so I was a little nervous. What a great experience! Very easy and transparent. My wallet was exactly as described and I LOVE it! Will definitely buy something again!

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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This purchase exceeded my expectations. I received more than what was expected. Along with the purchase I also received the bags barcode tag and the tag that describes the finish of the bag. I wasn't expecting those but now my purchase feels as a complete order. I also received the Fashionphile dust bag. I love this piece.

Date of experience: March 6, 2025