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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I ordered outfits bikinis jeans you name it! To Celebrate my 21st birthday and no matter the weather i was going to look flawless... OR SO I THOUGHT. I never received my package and when I called Fashion Nova they advised me to look for the package in the bushes and around the building and advised that they have no responsibility to ensure the package is delivered. Then urged me to wait one week from when it was delivered/shipped even thought I tracked the package and it clearly stated when and were and what day it was delivered... I waited, to then have fashion nova advise me to "take it up" with UPS and I did they filed a claim and stated after investigation that according to the website it was delivered therefore i should have it therefore they are not assisting any further.
Fashion nova claims that once you make your payment they have nothing to do with the package they just get the clothes they do not claim responsibility or assist you with stolen, lost, damaged or returned goods. SO I GOT ROBBED 300$ for MY 21st birthday and never got my money or my clothes shipped I AM DISGUSTED W FASHION NOVA and hope you guys dont let them come up on your money and steal like they stole from me... BTW I live in a white neighborhoods with locks per door so theres no way the package was stolen and my manager sent video footage during the day of delivery and no package ever arrived. FASHION NOVA MAY LOOK GREAT WITH GREAT CLOTHES BUT THE ARE THE SLEAZIEST MOTHER$#*!ERS ALIVE
Fashion Nova website is fascinating to look at. The colors used are very appealing and cool to the eyes. The categories are well very organized and the all their items are available in different colors and sizes. They've got a wide inventory to match it as well.
I love my FN embellished black dress. I got to wear it at our firm's dinner celebration and everyone complimented that I looked great in it. I felt extra that night. Thanks, FN.
I'm glowing with my new Fashion Nova off shoulder mustard sunday dress. It's so beautiful and it fits my figure well. It's definitely worth the keep.
My days are looking fine thanks to fashionova. Their collections are very stylish and afforable as well. Their dresses are my right kind of sexy. It works well with my body type and they're a comfortable delight.
Fashionnova's got cool graphic tees. I've got three items from the collection in my closet and am still looking for more to add. They're versatile tops and matches well with any plain bottoms I pair them with.
I never thought floral shorts could be this fashionable. FN truly is in with the now. The cut on their dresses are nice, too. Plus they give out a lot of discounts.
What do I know about fashion? I guess FN's opened me up to a lot of possibilities. Their items are all so good, stylish and comfortable to wear. Their services are unexpected; y good, too.
Fashionnova moon brooch is a good addition to my collection of brooches. The design is exquisite and the delivery was fast. Thanks, Fashionnova.
The tunic short sleeves I bought just a week ago was a delight. They were nicely fit and they compliment my fiigure so well. The material was soft and comfy.
For a boho lover, I appreciate Bohemian-themed dresses here at Fashionnova. They're fashionable and very sleek. Their dresses matches well with the boots they sell, too.
Thank you, Hannah! This shop has been my lifesaver. I can't count how many times FN has saved me at parties. They've constantly provided reliable services and fabulous pieces throughout the months I've been purchasing items here.
The pair of fur boots I got from fashionnova last year is still as good as ever. Indeed, their items lasts a long time. It's good investment, actually.
Looking for quality scarves? Trust me, Fashion Nova's in it for the treat. Various pieces to choose from. I have a whole collection of scarves from this shop and I don't regret a single item I bought.
Big dresses are my thing. I like the ones that's twice my size and fashionnova's got it for me. I just want it comfy and smooth.
I love shopping hoodies for my boyfriend at Fashion Nova because it feels like I'm buying it for the both of us. It feels cozy and warm. I get to wear it often. Hah.
I own a lot of breezy blouses from this shop and I'm adding some more to bag. They're that good. Very comfy and stylish. I like my cuts their way.
The pieces at Fashion Nova are such money grabbers. There are a lot of fashionable, trendy pieces in store for everyone. They've got shoes and clothes for plus size women and men, too.
Fashion Nova is five times better than its competitors. They offer affordable pieces for top quality items. Their services are promising, too.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

