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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Ohio
1 review
0 helpful votes
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5 Star for this Company
January 26, 2018

I've placed multiple orders with this company and the quality of the products were always outstanding. The customer service was exceptional and the pride they take in customer satisfaction is second to none. This company has earned the title of preferred provider and I highly recommend them to all my friends.

Date of experience: January 26, 2018
Virginia
1 review
0 helpful votes
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Very nice!
January 26, 2018

The fleece jackets are very nice - everyone was very pleased with the quality and price. We received great service!

Date of experience: January 26, 2018
Virginia
1 review
0 helpful votes
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Great!
January 26, 2018

Great Quality! Great Value! Great Service! Fashionnova is the only company we buy company apparel from.

Date of experience: January 26, 2018
New York
1 review
0 helpful votes
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My sales representative really helped in pulling my order together and making suggestions. I was pleased with the experience.

Date of experience: January 26, 2018
California
1 review
0 helpful votes
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Great Company
January 26, 2018

We've been dealing with fashionnova for years. The items are always exactly as described and very good quality.

Date of experience: January 26, 2018
Pennsylvania
1 review
0 helpful votes
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Got an email from customer service as I had ordered a jacket without embroidery. They wanted to make sure that I didn't want embroidery.

Date of experience: January 26, 2018
Georgia
1 review
0 helpful votes
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Excellent work
January 26, 2018

I've used fashionnova several times over the years and I've very happy with their service and the quality of the products.

Date of experience: January 26, 2018
Ohio
1 review
0 helpful votes
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Usual Great Work
January 26, 2018

The latest order we placed at fashionnova was just like all the others. The quality was wonderful and the order came through perfectly.

Date of experience: January 26, 2018
California
1 review
0 helpful votes
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Such an amazing company
January 26, 2018

I have been ordering from fashionnova for years now, when I stumbled across them online by accident, and let me tell you, such amazing quality, affordable product, and fast shipping. No ONE beats fashionnova. Customer for life.

Date of experience: January 26, 2018
Delaware
1 review
0 helpful votes
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Outstanding Quality
January 26, 2018

The customer service and quality of your products never cease to amaze me. Keep up the great work! Amazing!

Date of experience: January 26, 2018
Pennsylvania
1 review
0 helpful votes
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Amazing Customer Service
January 26, 2018

Fashionnova has made a customer for life! They made sure that everything was perfect, even when the sizing wasn't to my liking. I completely recommend this company!

Date of experience: January 26, 2018
California
1 review
0 helpful votes
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Perfect and Fast!
January 26, 2018

Not only did the order arrive exactly as ordered, but the turnaround was tremendously fast! Good job!

Date of experience: January 26, 2018
Florida
1 review
0 helpful votes
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There is no better place to order custom apparel. I haven't found a better price or standard of service anywhere else. Extremely happy.

Date of experience: January 26, 2018
Texas
1 review
0 helpful votes
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Great experience
January 26, 2018

Always a pleasure shopping with Fashionnova! Great products and great prices. Good people to deal with..

Date of experience: January 26, 2018
Tennessee
1 review
0 helpful votes
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My sister asked me to order a dress that would fit her. I did it but I just chose some random shop. After two days, my sister's dress arrived. It was pretty and jawbreaking. So I ordered for myself too. Again, I was amazed how beautiful their dress is. Not just that their 2day ship.

Date of experience: January 25, 2018
Colorado
1 review
0 helpful votes
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Nice work!
January 26, 2018

I was expecting that my dress will arrive after 4 days or so. But I was amazingly shocked when Fashion Nova proved itself that it only takes 2 days of shipping. I love Fashion Nova! One of my best recommendations.

Date of experience: January 25, 2018
California
1 review
0 helpful votes
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Amazing 2day shipping
January 26, 2018

2days of shipping is one of the best services of Fashion Nova! It was unbelievable, took me time to process that it is real.

Date of experience: January 25, 2018
Pennsylvania
1 review
0 helpful votes
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New perspective
January 26, 2018

Dresses have been my partner in fashion since the first time I put myself in one. I accidentally found Fashion Nova while browsing and one of the dresses caught my eyes. I ordered it and after two days. I was able to get my hands on it. Two-day ship for a pretty dress. Nice Job Fashion Nova

Date of experience: January 25, 2018
New York
1 review
0 helpful votes
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Wish come true
January 26, 2018

I was in the verge of having depression while searching for a dress when I thought I wouldn't be able to attend my best friend's 18th bday. It was two days ago after I ordered my dress in Fashion Nova and now I already have it in my hands. Thanks for saving me FN! I can now attend her birthday tomorrow.

Date of experience: January 25, 2018
Florida
1 review
0 helpful votes
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Rush orders are possible with fashion nova. What you need is just your desired clothing in mid and your all set! The last thing you need to do is wait, and thats it

Date of experience: January 25, 2018