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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The bag I got was super cute. I love it(: can't wait to wear it to school. This site is great. Thank you Fashionnova
I purchased my items and paid for expedited shipping. I never received my order. I paid for 2 day shipping & 3 weeks later I had nothing. I called & emailed with no results. Horrible company. I had to dispute through my bank. They wont get any more of my money.
They have all we don't have here in Europe plus its a lot cheaper! What more can you ask for? I love this site
I love how they have a petite section. It's hard for me to find leggings/tights that don't bunch at the bottom. Their knit sweaters are always great quality and for pretty cheap prices when they're on sale.
The reason why I had to give them 1 star is because their shipping sucks sometimes. I recently placed an order and paid an additional 15 bucks for 1 day shipping. I still never received the items and I was not able to wear them for an event. I was so devastated. Still am. The clothes are of good quality but when it comes to the shipping, they suck tremendously.
Well this is my second order, the first one took so long to come. I'll hope this one, takes less time to come. But definitely the clothes are so cool
As a frequent shopper from fashionnova I can guarantee you that their free shipping is trustworthy and really fast If you count that is actually FREE.
I don't have enough words to describe what fashionnova means to me. I can always get thebest accesories, bags and stuff for work and school with them. Cute, loveable, modern and of the greatest quality.
I like the clothes but i never got a response on when i contacted them (4 times) and they still owe me money for a item that was never shipped!
I was wandering around the internet for a place to buy clothing since the local malls didn't have a wide enough selection for me. A quick google search later and I'm here, great selection of clothing at good prices. Couldn't stop myself from filling the shopping bag! 10/10
I just order a dress and two t-shirts for my birthday present and I'm just so excited and I just can't wait to get them. I love fashionnova!
Although shipping takes a while, they have a lot of fashionnova items i've been trying to hunt down for ages. The wait is worth it :)
It has a good variety of things to choose from and has a great sense of responsibility and compliance. I like so much :)
I feel safe ordering from fashionnova. I have many friends who use this site and it's always quality product as depicted on the site.
It has Beautiful Clothes!, I can believe the Quantify of them, i really love Fashionnova Clothes and this things... im proud of this Store.
Enjoying shopping from this website. Can send hours browsing and can't get enough. Range of stuff available and offers very fast shipping, and its free! :)
It's always a hunt to find the perfect item, but once you do, it's always a good feeling. There are so many options. I really like shopping here.
I absolutely love Fashionnova from head to toe. Not only are the products they sell in great condition, they are great quality and they really know... There is a full closet for everyone here. This is only the third time shopping from here but been overly pleased every time. It's very affordable too. I'm a low income family so I can't buy to much but when I do Fashionnova is the first place to shop... Thank you for being so awesome!
I'd totally recommend fashionnova to a friend! It's fast, easy, and reliable to order something online. The sales are awesome too. Especially with the free shipping! The clothes are so cute, I want to buy all!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

