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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Texas
1 review
1 helpful vote
Follow Brooke P.
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It was only a little difficult figuring out the different measurements but I love how organized this site is and excited to shop again! Great clothes and great deals!

Date of experience: May 4, 2018
Ohio
1 review
1 helpful vote
Follow Margie F.
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I've always been on the search for cute clothing and this is the best place. Although there aren't many sales, the clothes are still cute and there's a wide range of items. Everything is adorable! The only thing is you have to read the reviews because not all the clothes and the items come out to be what you want it to be. Other than that, love it.

Date of experience: May 4, 2018
California
1 review
1 helpful vote
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This is my first time buying from here and everything is cute. I hope everything will turn out okay. Good job FN

Date of experience: May 3, 2018
New York
1 review
1 helpful vote
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Superb
May 4, 2018

I order from this website all the time and it consistently follows up with great products that aren't low quality(most of the time) and amazing customer service. If you want to shop here here are some tips: Clothes may be smaller sizes If it's cheap for the object, it's likely low quality. Review everything you buy to go up the membership scale and get discounts on the next things you buy.

Date of experience: May 3, 2018
Indiana
1 review
2 helpful votes
Follow Mindy F.
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The site was super easy to navigate and everything was really cute. From the clothes to the coin purses it was wonderful quality! I'm excited to see my other orders when they come in the mail. I'd definitely recommend this site to others!

Date of experience: May 3, 2018
California
1 review
1 helpful vote
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I would definitely recommend fashionnova to anyone. Their products come at a fair price, there's a wide selection and their shipping is FREE. I've been using this site for many years now and have never been disappointed.

Date of experience: May 3, 2018
New Jersey
1 review
1 helpful vote
Follow Carolyn S.
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Been shopping with fashionnova for years and I love how my expectations of their products are always met. The description of the products especially the sizing/measurements are very helpful, same as the comment/review section. I also love how they offer a range of different products, which sets them apart from other online shops. Fashionnova has become one of my favorite and trusted online shopping sites, I would totally recommend it to everyone.

Date of experience: May 3, 2018
Texas
1 review
1 helpful vote
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Great Service
May 4, 2018

This was my first order on fashionnova, but I have asked my sister to buy stuff along with her orders sometimes. So I'm not new to fashionnova. I used the premium shipping since my order was over $35 and items were shipped pretty quick since all my items were to ship out in 24hrs and in stock. I bought was swimming suits and accessories. All items came packaged nicely.

Date of experience: May 3, 2018
Arizona
1 review
1 helpful vote
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Great!
May 4, 2018

Everything is so cute here and you can find anything you want from here! They have great sales and good prices. They have a wide variety of clothes and beauty products. The shipping is safe 100%

Date of experience: May 3, 2018
California
1 review
1 helpful vote
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Fun and Easy
May 4, 2018

I love shopping at this website! The website always have some kind of promotion going on which is why I like shopping on there. It has a collection of foreign stores that I'd grew to love and the product reviews are honest. Check out is easy to uses and they have a timeline of when you should expect your product. I definitely will be shopping on here again!

Date of experience: May 3, 2018
Virginia
1 review
1 helpful vote
Follow Katie F.
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Sometimes it takes a little while for the clothes and other things to ship to the US, but it always ends up coming with everything that I ordered (ie nothing has been "lost in the mail" before). A lot of cheap and cute styles out on the site both girls and guys, and if they are very expensive when you rack up fashionnova points and there's a sale, you can get amazing deals.

Date of experience: May 3, 2018
California
1 review
1 helpful vote
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Amazing website!
May 4, 2018

Fashionnova has great clothes that are affordable, along with many sales! Easy Site To Navigate, All Links Work, Pictures For Every Product, Great

Date of experience: May 3, 2018
New York
1 review
1 helpful vote
Follow Grace A.
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Pretty good
May 4, 2018

Although the clothing sizes can be hard to pick out when you have to do conversions, the clothing that i have received from previous orders have been some nice quality clothes and came how it was displayed.

Date of experience: May 3, 2018
New Jersey
1 review
1 helpful vote
Follow Gwendolyn B.
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Fashionnova never disappointed me. Always got my package as seen on the picture, never got broken/junk pieces before. 100% will recommend this side to anyone.

Date of experience: May 3, 2018
South Carolina
1 review
1 helpful vote
Follow Terri C.
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The items that I have ordered came just as I had expected- very cute and with very good quality! Especially the bubble earrings! I think the $35 US dollars minimum for free shipping is a pretty great price :)

Date of experience: May 3, 2018
Florida
1 review
1 helpful vote
Follow Emma S.
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This website is very well built. I had no trouble in finding a certain product. They also provided a variety of products and it opened up my choices. I am very glad that I chose to shop here, at fashionnova

Date of experience: May 3, 2018
California
1 review
1 helpful vote
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IN LOVE
May 4, 2018

I just placed my first order on fashionnova and am ALREADY in love! Such an extremely wide variety of items that I found very easy to search through. Very impressed by how quickly my order should be shipped and overall have zero complaints whatsoever! I can hardly wait to try my purchases and will definitely be coming back again soon!

Date of experience: May 3, 2018
Colorado
1 review
1 helpful vote
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fashionnova.com
May 4, 2018

I will keep ordering clothes from Fashionnova and I would definitely recommend you do the same! Thank you

Date of experience: May 3, 2018
New York
1 review
1 helpful vote
Follow Joanne P.
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Great clothes and great company. I have ordered several items from fashionnova and the only problem that I had was that I got an item that was defect (broken). But I didn't bother doing anything about it, since it wasn't very expensive, and it will take time and even more money to send it back to them.

Date of experience: May 3, 2018
California
1 review
1 helpful vote
Follow Margie H.
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The site is fun to browse because there's a lot to choose from. The only problem is there are many reviews that says the sizes are off or it doesn't look the same as the picture. I ordered shoes here before and didn't have problems with my purchase. So I hope my new order will also be perfect!

Date of experience: May 3, 2018