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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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We monitor reviews for authenticity

Ohio
1 review
1 helpful vote
Follow Veronica F.
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Best wardrobe clothing basic essentials for teenagers. A lot of options. Very easy to use the website. The prices are affordable.

Date of experience: May 29, 2018
California
1 review
1 helpful vote
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Woohoo
May 29, 2018

Very pleased with the wide range of fashion products that are available. Excited for my order to come in!

Date of experience: May 29, 2018
Massachusetts
1 review
1 helpful vote
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I was looking for a store that has unique style clothing that is cheap and saw this through an Instagram ad. I'd definitely recommend this store to other people who are looking for something cheap but cute and good quality to wear.

Date of experience: May 29, 2018
California
1 review
1 helpful vote
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Overall I love their clothing a lot and it looks very cute. The price is very affordable and I love the way it offers free shipping.

Date of experience: May 29, 2018
New Jersey
1 review
1 helpful vote
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I order here couple times and trustable. Good quality products from fashionnova. Has my style of clothes

Date of experience: May 29, 2018
New York
1 review
1 helpful vote
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Nice
May 29, 2018

Usually good quality or acceptable quality items. Some reliable available. Lots of choices. Sizing can be a bit hard to estimate for bottoms. Read read read reviews if there are any.

Date of experience: May 29, 2018
Colorado
1 review
1 helpful vote
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Variety of items on Fashionnova, allow me to try something new and find useful items that I can use and cool accessories.

Date of experience: May 29, 2018
Georgia
1 review
1 helpful vote
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Always receive parcels promptly. Good service and the website is easy to navigate around! Great job fashionnova!

Date of experience: May 29, 2018
Michigan
1 review
1 helpful vote
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Love it!
May 29, 2018

Love it! The website is super easy and simple to use. You can find a lot of inspiration here. With every product there are lots of pictures. With most items there are many reviews too. I would definitely recommend it.

Date of experience: May 29, 2018
Utah
1 review
1 helpful vote
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Happy for now
May 29, 2018

Haven't tested the products yet but the interface of the site is great and easy to apprehend even if you're new. Plus they offer a large variety of products and they all seem great both for the environment. Can't wait to test the products!
Thanks.

Date of experience: May 29, 2018
North Carolina
1 review
1 helpful vote
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Fast shipping and great products at good prices, especially love the shoes and shirts section! Tanx fashionnova!

Date of experience: May 29, 2018
New York
1 review
0 helpful votes
Follow Myra R.
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I love the way they pack the fashionnova products and I love the quality of the fashionnova products. :)

Date of experience: May 28, 2018
Texas
1 review
1 helpful vote
Follow Hen O.
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It follows really well trends. However the clothes and shoes aren't perfect. The customer service sometimes is slow sometimes is fast.

Date of experience: May 28, 2018
Tennessee
1 review
1 helpful vote
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Thank you!
May 29, 2018

I really love this website and this is my second time using it! And for sure I will use it more and more.

Date of experience: May 28, 2018
Texas
1 review
1 helpful vote
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This website is good for a numerous amount of purposes. The website contains a lot of good deals for good products and isn't too expensive. You can more than likely find something that intrigues yourself without having to pay an expensive price for it. I would recommend this website to anyone for almost any purpose.

Date of experience: May 28, 2018
Maryland
1 review
1 helpful vote
Follow Rosemary K.
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I highly recommend for anyone that love fashion! Although there are some items on this site that isn't like what it's told, I've never encountered those so please make sure you read reviews and check sizes! Other than that, so cute and will always come back!

Date of experience: May 28, 2018
Texas
1 review
1 helpful vote
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The website had a lot of different options, and each product had a great and thorough description. I can't wait till my shipment comes in!

Date of experience: May 28, 2018
Virginia
1 review
1 helpful vote
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Amazing packaging, items purchased are sealed with good quality boxes which leaves the products in a excellent condition!

Date of experience: May 28, 2018
New York
1 review
1 helpful vote
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Fabulous
May 29, 2018

Fashionnova provides for so many services and has many great products and the users always provide such great reviews. A very professional website

Date of experience: May 28, 2018
Jo D.
Australia
1 review
1 helpful vote
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Goodluck trying to get your refund with this company. i have been waiting for 2 months when they state in their terms and conditions its a 5 day process. They have a massive following, I don't know why these need to hold onto my money when they never delivered my parcel. Just refund what's rightfully mine and do whatever you want with your followers. You have no class, no worth if you treat your customers like this because of a large number of following. Continue with this type of service and it'll come right back and bite you in the a$$. What goes around comes back around so if i were this company, I'd get my sh*t together and do the right thing because all you are is a follower yourself! So sad...

Date of experience: May 28, 2018