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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Florida
1 review
1 helpful vote
Follow Jennifer H.
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Fashionnova is my go to website. I skip amazon for this website all the time. It has everything i would ever need!

Date of experience: June 12, 2018
New York
1 review
1 helpful vote
Follow Alison G.
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Shipping is usually speedy and clothes are high quality. I've ordered from them three times and have yet to be let down.

Date of experience: June 12, 2018
North Carolina
1 review
1 helpful vote
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Love it!
June 12, 2018

Very nice selection. I love the variety. Very easy to navigate. Will be shopping here way more often. Great sales! Love it!

Date of experience: June 12, 2018
California
1 review
1 helpful vote
Follow Jacqueline A.
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Great way to shop and get a good deal on items that would cost far more in the shops. All original products and excellent service. I would highly recommend them to anyone looking for a great deal.

Date of experience: June 12, 2018
California
1 review
0 helpful votes
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Terrible quality
June 12, 2018

The customer service is terrible, they are all scammers all the clothes dont look like they do in the picture! I made a purschase online for $220 and once i got the item then they told me it was final sale and now they wont give me my money back!

Date of experience: June 12, 2018
California
1 review
1 helpful vote
Follow Priscilla B.
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I love the variety of selection and almost everything I have bought from fashionnova has been good quality.

Date of experience: June 12, 2018
Colorado
1 review
0 helpful votes
Follow Lucy M.
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Nice selection
June 12, 2018

Nice selection, not really sure how great it is yet, just ordered for the first time, but hoping it's 10/10 :D

Date of experience: June 12, 2018
California
1 review
0 helpful votes
Follow Mabel K.
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YES to fashionnova
June 12, 2018

LOVE the showcased products, LOVE the prices, and LOVE the site's interface. My first time buying and I spent a lot! Definite YES to fashionnova! Can't wait for the products to come!

Date of experience: June 11, 2018
Florida
1 review
0 helpful votes
Follow Cecelia C.
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Love my experience with fashionnova. Will always purchase my shirt here, Great products with low prices!

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
Follow Irene D.
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Items are very good priced but make sure to read reviews! I've been buying here for the last year and fashionnova has rarely disappointed me.

Date of experience: June 11, 2018
New York
1 review
0 helpful votes
Follow Regina S.
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Have been ordering few times with fashionnova. Shipping is always fast and have most of famous brands I will be continue using this website for more orders.

Date of experience: June 11, 2018
Iowa
1 review
0 helpful votes
Follow Ebony S.
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This website helped me through each and every step of the process for checking out my order. Plus fashionnova always has the best cloths and fashion items.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Lorraine K.
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I love the amount of clothes that are available to purchase. There are a wide variety of different styles which make shopping on here nice. I love to have a different style for different days.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Harriet R.
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Cheaper than buying in stores, and free postage. And the more you buy, the more you are rewarded with % discounts. That's excellent service in rewarding loyalty many companies could learn from.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Shannon J.
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I have been using FN for many years, I have always been 100% happy with every aspect of FN, from the range of products to customer service and speedy delivery. Without hesitation I recommend this to all my friends, enjoy.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Lauren H.
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Great!
June 12, 2018

Great value, fast delivery and a wonderful selection of the best stuff at prices others can't beat. I tell everyone about the quality of the products and how fast they arrive. I love fashionnova.com.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Jody C.
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Comfortable negotiating round the website. Prompt delivery; why would you bother to find your way around a busy shop when you can do it in the comfort of your own home.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Jasmine H.
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I would recommend Fashionnova.com to all my friends and family. They provide the best service and very quick with the deliveries and low prices.

Date of experience: June 11, 2018
Louisiana
1 review
1 helpful vote
Follow Susan H.
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Wonderful Site!
June 11, 2018

Fashionnova is amazing. They are genuine with their customer service and very quick with their responses should you have any issues with your order.

Date of experience: June 11, 2018
Minnesota
1 review
1 helpful vote
Follow Dianne F.
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One of the best
June 11, 2018

The payment process is simple and complete leaving no difficulties with filling in forms.
Service is immediate and shipping is very fast. I buy from a number of online sites, and this is one of the best.

Date of experience: June 11, 2018