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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashionnova is my go to website. I skip amazon for this website all the time. It has everything i would ever need!
Very nice selection. I love the variety. Very easy to navigate. Will be shopping here way more often. Great sales! Love it!
Great way to shop and get a good deal on items that would cost far more in the shops. All original products and excellent service. I would highly recommend them to anyone looking for a great deal.
The customer service is terrible, they are all scammers all the clothes dont look like they do in the picture! I made a purschase online for $220 and once i got the item then they told me it was final sale and now they wont give me my money back!
I love the variety of selection and almost everything I have bought from fashionnova has been good quality.
Nice selection, not really sure how great it is yet, just ordered for the first time, but hoping it's 10/10 :D
LOVE the showcased products, LOVE the prices, and LOVE the site's interface. My first time buying and I spent a lot! Definite YES to fashionnova! Can't wait for the products to come!
Love my experience with fashionnova. Will always purchase my shirt here, Great products with low prices!
Items are very good priced but make sure to read reviews! I've been buying here for the last year and fashionnova has rarely disappointed me.
Have been ordering few times with fashionnova. Shipping is always fast and have most of famous brands I will be continue using this website for more orders.
This website helped me through each and every step of the process for checking out my order. Plus fashionnova always has the best cloths and fashion items.
I love the amount of clothes that are available to purchase. There are a wide variety of different styles which make shopping on here nice. I love to have a different style for different days.
Cheaper than buying in stores, and free postage. And the more you buy, the more you are rewarded with % discounts. That's excellent service in rewarding loyalty many companies could learn from.
I have been using FN for many years, I have always been 100% happy with every aspect of FN, from the range of products to customer service and speedy delivery. Without hesitation I recommend this to all my friends, enjoy.
Great value, fast delivery and a wonderful selection of the best stuff at prices others can't beat. I tell everyone about the quality of the products and how fast they arrive. I love fashionnova.com.
Comfortable negotiating round the website. Prompt delivery; why would you bother to find your way around a busy shop when you can do it in the comfort of your own home.
I would recommend Fashionnova.com to all my friends and family. They provide the best service and very quick with the deliveries and low prices.
Fashionnova is amazing. They are genuine with their customer service and very quick with their responses should you have any issues with your order.
The payment process is simple and complete leaving no difficulties with filling in forms.
Service is immediate and shipping is very fast. I buy from a number of online sites, and this is one of the best.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

