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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion Nova gives you a run for your money! The items are so good, for a very decent price range. They go on sale very generously and the delivery is superfast.
I love all of FN's dresses, especially the Boho ones. The leather short collections are also such babes! The last time I purchased here was last week and I can't help but order some more items.
Great style, trendy lines, and fast transactions. Couldn't get any better than this. Fashionnova delivers as promised. A helpful customer care is also a huge turn on.
I highly recommend this brand to all online shoppers. Good quality of clothes and delivery is prompt. For a stylish you, fashion nova is a must see. Just loving every outfit fashion nova has to offer.
FN is such a cool clothing brand. Almost all pieces are so classy and chic. I'm obsessed with the bottoms collection. Everything seems to be so well put in that collection. The scarfs are also my fave, different flaunting colors. Can't wait to receive the orders I made earlier today.
I am a returning customer of Fashion Nova. I have always loved how true they are to the services they offer. They also keep up-to-date trends on everything they put up on their site. Not to mention a fast delivery system.
I thought I'd have a hard time navigating the website, turns out it was just easy. The categories are so easy to distinguish from each other and the buttons are so convenient to use. I can honestly spend hours scrolling through the site.
I bought 5 pieces of tees for only $200 dollars. I still had money left to buy a dress on sale. Great deals, great prices. So glad I found this brand. Thanks, fashion nova.
Very trendy and appealing to women and men of all sizes. The stock range is amazing and the delivery is really convenient. Items are great, fabrics are of very good quality. Interesting shop, so to say. Love it.
The service is incredible with FN, great delivery system and support care system. The items are to die for. Pieces feel like they're tailored for your own size. I own a couple of jeans and blouses already. I have been a fan for 3 months now.
With fashion nova, there is always something to be ordered, to add to bag. I just love the wide stock range. Customer service is amazing, any query is quickly answered. And a major plus, my packages arrive very quickly!
I don't get where the hate is coming when FashionNOVA has been nothing but great. Their services are well delivered and the items are such darlings! People should try it themselves before listening to the gossips.
I'm so happy, online shops were created. FN is such a life-saver. I wouldn't be able to confidently strut in dinner parties and conferences without their items. It's very affordable and are comfortable to wear.
Been receiveing my packages almost a month late not happy. The delivery company on track not the best nothing but issues with both.
On October 10th I placed an order with Fashion Nova expecting it to be there within the next week. After my order was CONFIRMED I then received an email stating that all shipments were "delayed" because of a warehouse change and that if my order hasnt been shipped within thr next 10 days, theyd give me a full refund. After 3 months and countless of emails & phonecalls to their god awful customer service I still havent recieved my order, OR a refund. The phone number they provide for customer service is just a computer. I have never had this issue ordering from fashion nova before but after this I will never ever order from them again. Be careful. They will scam you out of your money.
My boyfriend ordered a Christmas present for me that he wanted to cancel the day he ordered it (before it shipped) due to him changing his mind. However when he tried emailing them to cancel it they asked if he wanted to cancel the order and get his money back and he said yes. Then he got no reply back for a week expect and email apologizing for the shipping delay and that his order was finally shipped. Ever since, I've been trying to call customer service about getting his money back and no one is answering the phones or emails. I used to be a LOYAL customer to fashion nova and now I'm very upset and don't want to purchase anything from them. I recommend not purchasing from this store since their customer service is terrible.
Fashion nova is one of the best sites to shop your clothes on. They can even fill your wardrobe without you noticing. I mean, it's just that good. The services are amazing and the customer support is really professional and helpful. Would recommend.
Fashion Nova has such a fabulous collection of clothes. I just ordered 2 scarfs and a pair of jeans last Tuesday and it arrived on Thursday on my porch. I love how well-packed they are and how prompt the delivery service was. Great job.
This shop sells amazing clothes tailored just for you. I am a shopper for 5 months now and all the items i got did not disappoint. FN delivers fast, good quality clothes and true to size. The packaging is neat and the prices are fairly put.
Fashion nova delivers quality items - superb clothing. I am beyond happy to have discovered this brand. They got all I need, most especially the dresses that I love. It fits and compliments my curves so well, i get compliments when I wear them. Plus they fit my budget!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

