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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm so grateful for fashionnova for saving me last night. Our company had its annual meeting of the month and all my corporate clothes are in the laundry. Thank God for FN's fast delivery, it arrived the next day after I purchased the items. Thanks for tending to my request. All the best!
The website looks so vibrant and jovial. I like it a lot the colors are very attractive and so convenient. Everything is so effortless with fashionnova. I added 3 blouses to bag today. Really nice website.
If you notice that fashion nova are doing a sale online, do not buy from them.
They will happily take your money and then send you an email telling you that your items have been returned and you have no received an E-gift card in place of your money.
You will then be stuck in a constant loop of not receiving your items or money.
I love how FN has got the most up-to-date items that render both men and women's modern looks. With FN, I feel like I'm absolutely paying for the quality of the items I buy, and the style's a plus to it all. Uncomplicated transaction processes, fast delivery. Great brand!
This shop has got everything a woman needs. I was surprised at the range of stock they have in store. Not to mention excellent services fast delivery and friendly customer care. Definitely one of my favorite online shops.
I am extremely grateful for Fashion Nova for saving me last weekend. I got complimented all day. Ever since I knew about fashion nova, I have been a great fan. This brand is the catch!
There seem to be a mix up with the purchases I ordered last time. I tried contacting the shop's support care team and am so thankful they responded quickly. I'm having mine delivered later today. Thanks!
Even after 6 months of purchasing, I'm still in love with FN. I had my recent orders delivered yesterday, I'm expecting them soon. This time, I got myself a brand new leather jacket and a pair of bottoms. The quality of fabric of this brand is to die for. Can't wait.
With fashion nova, you can guarantee prime jean selection for women of all shapes and size. The items on sale are also to be looked out for. This shop gives you wonderful pieces to choose from. They've got great delivery system, too.
I can't stress this enough, but lately, fashionnova has been my greatest happy pill. It's hard to find good and reliable online shops these days. I love the services they render and the quality of materials they put out. Great job.
FN is the brand to beat. This is the one I found for me. Great services and amazing clothesline. The jean collection is my fave! They've got cuts that fit my bottom really well.
I love how beautiful the pieces are and how homey they feel. The shipping is fast and orders are so easy to process. Clothes are fairly prices and the deals are great. That's why i always come back for more.
Fashion Nova website is popping with colors! The buttons are so easy to use, too. I got three items added to cart on my latest purchases. I received them earlier. Great delivery, so fast. The items are lovely, by the way.
My experiences shopping on Fashion Nova were always positive. My items are of high quality and it just makes me extra confident to strut downtown with them on. I get compliments whenever I wear their items, all the time. Have recommended it to some already.
Found a lacking pair of jeans shipped from the items I ordered. I got anxious and tried contacting the customer services. Thankfully, receiver tended to my concerns well. She was friendly too, btw. The item arrived a day after. Great services.
My love for vintage clothes goes beyond what people would expect. That's why I was so glad to have found classic bangles that matches the things in my wardrobe here on Fashion Nova. The deals are great and the services are as promised.
The pieces on FN are so classy and chic. I love how they put so much thought in every piece they put up. The transactions are uncomplicated to process and the delivery is always on time. Thumbs up!
My closet is full of items I've had since I was in college. I came upon FN 8 months ago and of all the items in my closet, the sunflower dress I got on FN is my best loved apparel. There's something in the quality of fabric they use that just draws me to them.
Trouble free transactions, every single time. I love it! At first, I thought that maybe they're just good because it's my first purchase. But I'm onto my 5th now and the services are still as they were the first time. I love the clothes, by the way.
I just have to say, fashionnnova pieces are so alluring. The quality of items they deliver is the reason why I keep coming back for more. Not to mention, the delivery is always on time. The services are so customer oriented and very convenient. Great deals for affordable prices. This brand rocks!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

