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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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It must have been a handful to rip the ripped jeans I ordered from fasion nova. It feels really durable and I don't think it was easy to manually rip them. Apart from that, it's really comfy too. And I love how it's ripped just right.
I'm lucky I found out about fashion nova's online shop. I can get beautiful dresses that were in my size and that fit my shape.
The unique styles of fashion nova and the way it fits my frame really brings out the confidence in me. I have my chin up now when I walk even in crowded places.
Fashion Nova clothes are affordable even when they're not on sale and there are different styles and sizes for all kinds of people. These are what makes it an inclusive company.
I only shop on Fashion Nova when it comes to jeans. All the jeans I've ordered have a good fit and they get tight at just the right places yet they don't restrict your movement a lot. They're also comfortable.
Most of the clothing styles in fashion nova aren't exaclty a simple everyday look. If you wear fashion nova, it has a different feel to it. In fact it makes me feel like the trendiest girl in school.
The high waist jeans I bought from FN are extremely flattering especially around the hips and waist. It holds back my belly fat and makes my waist look slim.
I ordered a pair of jeans from fashion nova and it really makes my butt and my legs look great. The jeans hike up my butt and the shape of my legs are emphasized.
The jeans I ordered from Fashion Nova are the most comfortable jeans I've worn so far. They're not restricting when it comes to movement. I can stretch and bend without any discomfort.
Transactions are easy with fashion nova and I always get my money's worth. They get my orders right and they always deliver on time.
FN has a wide variety of swimsuits. There are swimsuits for the active swimmers and there are swimsuits that can win a pageant. All look amazing.
Fashion Nova has a great selection of clothing for plus size women. The choices are varied with different styles and designs yet they are all flattering. Chic for the thick.
I'm a really tall for a girl so I used Fashion Nova's size chart when I ordered jeans. It fits perfectly and now I know there's an online shop who has tall-friendly items.
I ordered five sweaters and fashion nova said I would get them in seven to ten business days. I got it early on the seventh day. Good to know they don't take their time when delivering.
Fashion Nova makes sure the customers are assured and happy. Every concern I mailed to them so far has been answered and addressed properly.
Every order I made from fashion nova so far has been shipped properly and I always got the correct item. It's always the correct size and color.
I bought a grey oversized hoodie from FN and I got what I wanted. It was oversized enough to be stylish and comfortable. It feels like a warm hug.
I use the tracking number they sent. I get paranoid but the tracking number works and customer service is responsive and reassuring. After receiving my order, I knew I didn't have to worry about FN.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

