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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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North Carolina
1 review
2 helpful votes
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Secure
February 12, 2019

I feel very secure when I shop at fashion nova. I can order a lot from them witout worrying about anything. The tracking number works fine, the customer service replies promptly, and my orders always get to me on time.

Date of experience: February 11, 2019
Pennsylvania
1 review
2 helpful votes
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User friendly
February 12, 2019

Fashion Nova's website is simple and he process doesn't take too long. I only had to teach my grandma once to use it. It's that simple. After that all that's left to do is wait for your order to arrive.

Date of experience: February 11, 2019
Spain
1 review
1 helpful vote
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Great timing
February 12, 2019

FN's delivery service time is impeccable. They always deliver when they said they would. It's the only online shop so far that has not given me headaches due to weeks and weeks of delay.

Date of experience: February 11, 2019
Florida
1 review
2 helpful votes
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Size accurate
February 12, 2019

One of the features I love the most from Fashion Nova is the sizing chart. The danger of ordering clothes online is that I almost never get the right size for me. It's always too small. Thanks to the sizing chart I don't have problems with that anymore.

Date of experience: February 11, 2019
New York
1 review
1 helpful vote
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Quality products
February 12, 2019

All of Fashion Nova's products have great looks and even greater quality. Shopping from them always turns out good and you never feel dissatisfied with what you get.

Date of experience: February 11, 2019
New York
1 review
2 helpful votes
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No fear
February 12, 2019

I'm always paranoid when I order something online. But my experiences so far with fashionnova are all good and I trust it now. I used to expect that something would go wrong, but nothing ever did.

Date of experience: February 11, 2019
Connecticut
1 review
1 helpful vote
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Invisible bra
February 12, 2019

FN's shapewear category had these invisible bras that I just had to buy. They look and feel great. I feel secure in it and I'm confident that they won't fall of or move around with a slight jostle from an outside force. They also have laces in the middle so you could adjust them to make make your boobs perkier and give you more cleavage.

Date of experience: February 11, 2019
Maine
1 review
2 helpful votes
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Denim shorts
February 12, 2019

I really loved the denim pants I ordered before from fashionnova so I ordered the denim shorts they had. My butt looks cute in it and the material is just as tough as they were as pants. The fit is also comfortable. They can be paired with whatever top on.

Date of experience: February 11, 2019
Connecticut
1 review
2 helpful votes
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Biker shorts
February 12, 2019

I recently received the gray biker shorts I bought from fashion nova. I put those babies on and BAM my $#*! magically looks amazing. They don't look flat and sad and thanks to these I can proudly say I got a booty.

Date of experience: February 11, 2019
Indiana
1 review
2 helpful votes
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Skater skirt
February 12, 2019

FN's skater skirts are so cute. They have a lot of different types and all in cool colors. I also really admire the material. It's not cheap and doesn't easily wrinkle. The skirt gives me a fresh look.

Date of experience: February 11, 2019
Illinois
1 review
1 helpful vote
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Pencil skirt
February 11, 2019

The pencil skirt I ordered from fashion nova has thick material so it hugs your hips and legs without forming your underwear. I also don't have to move so stiffly in it because the durable material won't rip easily even if you manage to stretch it out more than it should.

Date of experience: February 11, 2019
Washington
1 review
2 helpful votes
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Jumpsuits
February 11, 2019

I bought 3 jumpsuits from Fashion Nova and they wre, without a doubt, some of the comfiest clothes I've ever worn that managed to make me look sexy. I don't feel the least bit self-conscious in it.

Date of experience: February 11, 2019
Massachusetts
1 review
2 helpful votes
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Stress-free
February 11, 2019

Usually, online shopping stresses me out because of delays, lost items, problems in transations, and all that headache. So far my experience in shopping at fashionnova has been stress-free. It's easy to look for things, see if there are other color options, size charts, see if the stock is running out. Transactions are smooth and easy and delivery is never late. I also receive the correct orders.

Date of experience: February 11, 2019
New York
1 review
2 helpful votes
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Infinite choices
February 11, 2019

I love how Fashion Nova thinks of everything. They knew people would come looking for Valentine outfits. Different people, so they prepared them in different sizes. And they could be available in other colors, too. It's so easy finding something you would like on fashion nova. The only hard part is when you could only choose one.

Date of experience: February 11, 2019
New York
1 review
2 helpful votes
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Strapped heels
February 11, 2019

I bought a pair of red strapped heels from fashion nova. The shoes feel really sturdy and I could see that I can trust every single strap on it. None of it would come off and embarrass me. They also don't hurt my feet and the heel doesn't seem the type to break off easily.

Date of experience: February 11, 2019
Connecticut
1 review
2 helpful votes
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Lingerie
February 11, 2019

Fashion Nova really sticks with making good quality clothes. I bought a bra and thong set and even those were of good quality. It's stretchy enough so a simple pull won't ruin the form. It's actually really supportive, too. It's no just for date night display. You could wear it on a normal day.

Date of experience: February 11, 2019
California
1 review
2 helpful votes
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Teddies
February 11, 2019

With Valentine's fast approaching, I decided to buy a teddy bodysuit. It's kind of embarrassing but I tried it on and I feel a million times sexier. I thought I would hate myself in front of the mirror wearing nothing but sexy lingerie that showed off every love handle and flab I have. But I look really great and I can't wait for Valentine's.

Date of experience: February 11, 2019
Indiana
1 review
2 helpful votes
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Serving well
February 11, 2019

Fashion Nova doesn't hire just whoever. The employees at customer service do their job really well. They reply to my mail pretty quickly for a shop who gets lots of mail. The replies were also brief, but they get to the point.

Date of experience: February 11, 2019
Pennsylvania
1 review
2 helpful votes
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A steal
February 11, 2019

I doubted fashion nova's quality when I saw how much they were selling them for. But one day I got to feel the material in my hands and I realized that the affordability doesn't match the quality. It's such a steal. If it were some other brands, I probably wouldn't be able to afford these kinds of clothes.

Date of experience: February 11, 2019
New York
1 review
2 helpful votes
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Within budget
February 11, 2019

Fashion Nova's affordable clothing really is affordable. It's well within budget of people like me who work minimum wage. My family thinks I spend a lot on looking good, but they stopped complaining when I showed them how much it costs and when they see for themselves that the quality is so good that it's sure to last a long time.

Date of experience: February 10, 2019