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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I feel very secure when I shop at fashion nova. I can order a lot from them witout worrying about anything. The tracking number works fine, the customer service replies promptly, and my orders always get to me on time.
Fashion Nova's website is simple and he process doesn't take too long. I only had to teach my grandma once to use it. It's that simple. After that all that's left to do is wait for your order to arrive.
FN's delivery service time is impeccable. They always deliver when they said they would. It's the only online shop so far that has not given me headaches due to weeks and weeks of delay.
One of the features I love the most from Fashion Nova is the sizing chart. The danger of ordering clothes online is that I almost never get the right size for me. It's always too small. Thanks to the sizing chart I don't have problems with that anymore.
All of Fashion Nova's products have great looks and even greater quality. Shopping from them always turns out good and you never feel dissatisfied with what you get.
I'm always paranoid when I order something online. But my experiences so far with fashionnova are all good and I trust it now. I used to expect that something would go wrong, but nothing ever did.
FN's shapewear category had these invisible bras that I just had to buy. They look and feel great. I feel secure in it and I'm confident that they won't fall of or move around with a slight jostle from an outside force. They also have laces in the middle so you could adjust them to make make your boobs perkier and give you more cleavage.
I really loved the denim pants I ordered before from fashionnova so I ordered the denim shorts they had. My butt looks cute in it and the material is just as tough as they were as pants. The fit is also comfortable. They can be paired with whatever top on.
I recently received the gray biker shorts I bought from fashion nova. I put those babies on and BAM my $#*! magically looks amazing. They don't look flat and sad and thanks to these I can proudly say I got a booty.
FN's skater skirts are so cute. They have a lot of different types and all in cool colors. I also really admire the material. It's not cheap and doesn't easily wrinkle. The skirt gives me a fresh look.
The pencil skirt I ordered from fashion nova has thick material so it hugs your hips and legs without forming your underwear. I also don't have to move so stiffly in it because the durable material won't rip easily even if you manage to stretch it out more than it should.
I bought 3 jumpsuits from Fashion Nova and they wre, without a doubt, some of the comfiest clothes I've ever worn that managed to make me look sexy. I don't feel the least bit self-conscious in it.
Usually, online shopping stresses me out because of delays, lost items, problems in transations, and all that headache. So far my experience in shopping at fashionnova has been stress-free. It's easy to look for things, see if there are other color options, size charts, see if the stock is running out. Transactions are smooth and easy and delivery is never late. I also receive the correct orders.
I love how Fashion Nova thinks of everything. They knew people would come looking for Valentine outfits. Different people, so they prepared them in different sizes. And they could be available in other colors, too. It's so easy finding something you would like on fashion nova. The only hard part is when you could only choose one.
I bought a pair of red strapped heels from fashion nova. The shoes feel really sturdy and I could see that I can trust every single strap on it. None of it would come off and embarrass me. They also don't hurt my feet and the heel doesn't seem the type to break off easily.
Fashion Nova really sticks with making good quality clothes. I bought a bra and thong set and even those were of good quality. It's stretchy enough so a simple pull won't ruin the form. It's actually really supportive, too. It's no just for date night display. You could wear it on a normal day.
With Valentine's fast approaching, I decided to buy a teddy bodysuit. It's kind of embarrassing but I tried it on and I feel a million times sexier. I thought I would hate myself in front of the mirror wearing nothing but sexy lingerie that showed off every love handle and flab I have. But I look really great and I can't wait for Valentine's.
Fashion Nova doesn't hire just whoever. The employees at customer service do their job really well. They reply to my mail pretty quickly for a shop who gets lots of mail. The replies were also brief, but they get to the point.
I doubted fashion nova's quality when I saw how much they were selling them for. But one day I got to feel the material in my hands and I realized that the affordability doesn't match the quality. It's such a steal. If it were some other brands, I probably wouldn't be able to afford these kinds of clothes.
Fashion Nova's affordable clothing really is affordable. It's well within budget of people like me who work minimum wage. My family thinks I spend a lot on looking good, but they stopped complaining when I showed them how much it costs and when they see for themselves that the quality is so good that it's sure to last a long time.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

