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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I look so sassy in my knee high boots. Fashion nova definitely makes quality items. The boots don't feel like they're chaffing at my skin and my legs actually feel strong in it because of the material. I feel sexy and powerful in them.
I love fashion nova's use of plus-sized models. Only a few fashion companies can appreciate Large beauty. This definitely opens up to customers who are just as large and love fashion just as much. Continue being body-positive.
It's not enough for fashion nova to dress you up, they gotta fab up your face, too. This is exactly what they're trying to do with all the beauty products they have, and they work really, really well.
Fashion Nova's make up has good quality. They create great textures and they're not flaky, even the thicker creams. The makeup they have can blend well.
All of fashionnova's clothes are priced correctly. The quality and design is put into account. It might seem like you're overpaying sometimes, but you forget all that when you actually get to wear what you ordered.
Everytime I buy from fashion nova it doesn't feel like my pockets are going to cry. In fact I never feel like I have to limit my eating or clubbing money just to buy good clothes.
Unlike other online shops, fashionnova doesn't forget to incorporate discounts when you purchase an item. I also like how you can just browse the category that has all the discounted items in it. I'm very careful with my money so I appreciate all that stuff.
Worst customer service, they try to scam you. I feel like there are many fake reviews out there. NEVER try to return something, they will scam you out of it because you cannot prove it! They also leave you on hold to hang up on you every time!
Whenever I need clarifications on something, FN's customer service are able to clarify them all with just one reply mail. I always get good answers and I never had a "what?" moment with their replies.
Using fashionnova's website is very easy. I like how organized the clothes are and I like how you can immediately see if a certain product is available in another color and how the price tags are easily seen and also how you can see if something is low in stock or not in stock anymore.
FN has bodysuits that force fat down and give you a great figure. It's a perfect mould because it results in a really great figure without making you look awkward. They also aren't obvious underneath.
I'm amazed with how quickly fashionnova was able to reply to my mail. They must have a lot of mail coming in everyday and yet they were able to answer me promptly. The responses weren't just quick, they had good content as well.
All the outfits I order are perfect fits for me. I'm so comfortable with my outfits and I love not having to adjust anything constantly. Fashion should be comfortable too.
If fashionnova says you'll get your order in three days, you'll get it in three days. They deliver as scheduled. I believe that timeliness reflects on their professionalism. They're good at being on time so it must mean that they have an efficient system.
Delivery time is important because no shop should ever keep their customers waiting. Fashion Nova is well aware of this obviously because they always deliver according to schedule and any delays won't take too long.
I bought quite a few of fashionnova's knee-high socks. I love the lolita feel it gives to an outfit. I'm quite inspired from japanese kawaii fashion and these socks are perfect. They can also keep your legs really warm, so there's another excuse to wear them.
The garter tights I order from fashion nova can be worn both outdoors and indoors (for valentine's). They can be worn more than once without becoming loose and they add a great deal of fierce sexiness to an already hot outfit.
Fashion Nova has never failed to deliver on time so far. I'm not saying I'm waiting for them to screw up, I'm saying that this is the best record any shop has ever set, based on my standards.
The voilet top I bought from FN is so cute and professional at the same time. I like wearing it at work. I look extra pretty in it. It gives a good balance of stricy and pretty.
Bodysuits have been trending lately and most of the new arrivals are bodysuits. Fashion Nova knows to keep up with fashion trends. The difference between fashion nova and other trendy shops is that they make it available for plus-sized customers and you don't feel terrible when you wear them because the fit makes you look extra sexy.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

