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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I ordered from Fashion nova, however my package got sent back for no reason, customer service and communication was the absolute worst! Nobody told me what happened to my package for weeks!
After that they contacted me and told me to re-order my package again if I still wanted it, without even sending my money back!
Fashion nova is a scam
I'm so in love with the sneakers I bought from FN that I wear them when I go to the mall, when I walk my dog, and when I go for a jog. They just feel like they're appropriate for all kinds of activity because they just feel so durable.
Fashion Nova has everything to have a complete set of makeup. It's good for all those aspiring makeup artists out there, or even those like me who just won't leave the house without makeup.
The facial masks from FN really moisturizes my skin. I can actually feel the difference after a few days of religious application. Can't wait to try the eyebag cream next. They're next in my list.
With last night's purchase, black midi dress, I am now officially a proud novababe. My whole wardrobe is fashion nova now, even my underwear and my pajamas. I look chic 24/7 and my style never sleeps. Best decision ever.
Fashion Nova clothes are made to last. They're durable, they don't get ruined in the wash, the fabric can't be ripped off easy and the small parts like sequin and buttons don't come off easy.
I like how I can tell that they double check their customers' orders. Usually there would be a time or two when your order isn't right. It's either the size is wrong, or the color, maybe even the whole item. But with Fashion Nova I've never had that kind of encounter.
I can't say anything negative about fashionnova. I love everything their site, price, clothes, service, and delivery. If I could pick my favorite thing, it would be their delivery. It makes them different from other shops.
FN employees are very good at assisting. I'm very pleased with their service. They took their time and were able to accommodate me without making me wait too long. Their service is professional.
My friends and I all decided to get something nice from fashion nova for prom night. We showed up looking like royalty. We weren't used to all the attention, it's like we were different people. Thanks for the magical night, fashion nova.
If you need a dress to impress, just shop at Fashion Nova. For fancier parties, I recommend looking at the special events section. They have elegant dresses that look like a million dollars.
These days, everything is instant. The people are now used to instant things. Glad to see that fashionnova has joined in on the instant stuff. Nothing from them takes forever to deliver. Next day shipping is so effective that it still surprises me.
Fashion Nova's delivery service is possibly the best in all of online shopping. I've been online shopping for years at different stores and it's only fashionnova who has never been delayed. Other shops can, at best, be delayed for at least a day.
Reviews are only up to five stars, but fashion nova is definitely a ten over ten. Service is actually helpful, products have high quality, and delivery is fast. I rely on on fashion nova a lot and I have never been frustrated or disappointed with them.
FN's face masks does wonders to my skin. It's a much needed moisturizer since I've sinned against my skin a few times. I slept with makeup on, I skip out on skin care routines, etc So these face masks have really saved my face.
Boyfriend hoodies are my fave fashion nova items. It was my boyfriend who initially got me those because I keep borrowing his. I loved them. It feels like I'm walking around being hugged no matter what I do. Now I order for the both of us (since he ended up really liking them), and we have thus decided to wear couple hoodies.
The bodysuits from FN make a huge difference. My figure looks amazing and my body is voluptous. I have never seen myself in this kind of light before. For the first time, I actually see myself as sexy.
I'm a very impatient person so I'm so grateful about fashion nova's fast delivery service. I like to get my hands on what I wanted ASAP so I also often pay for next day delivery. Actually, I now always get next day delivery. No waiting for me!
Fashion Nova's customer service really goes the extra mile for you. I understood everything about my concerns and they were really happy about being able to assist me well. I actually feel like a valued customer for once.
If you order from different online shops at the same time, you will see that it's fashion nova who always delivers the earliest among them. Fashion nova would get you your package in a few days whereas other shops take their time, assure you with a tracking number, and deliver after weeks.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

