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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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California
1 review
0 helpful votes
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Little black dress
March 9, 2019

I'm going to wear fashion nova's little black dress to my first ever date with my long time crush. I'm very excited to stun him and give him something to remember. This is a great way to really reel boys in.

Date of experience: March 8, 2019
New Hampshire
1 review
0 helpful votes
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Oversized hoodies
March 9, 2019

Fashionnova has these oversized hoodies that I absolutely love. It feels like a huge warm hug and it's perfect for rainy days when all I want to do is sit and drink hot chocolate.

Date of experience: March 8, 2019
Michigan
1 review
1 helpful vote
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Distressed
March 9, 2019

Fashion Nova's distressed jeans makes me feel like a fun bad gal type of woman. I paired it with a black leather jacket and I'm an instant badass. The jeans are torn strategically so it doesnt look sloppy. Dont want to look homeless.

Date of experience: March 8, 2019
North Carolina
1 review
1 helpful vote
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Sweater dress
March 9, 2019

The sweater dress I bought from FN is really sexy but oddly comfortable. The comfort makes me extra confident in my movements. It's also a sexy dress that keeps you warm.

Date of experience: March 8, 2019
Texas
1 review
0 helpful votes
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Fun at work
March 9, 2019

It's been really fun at work lately. I started wearing fashionnova to work last week and I recommended it to my female coworkers. Now everybody is rocking the office look and the office doesn't look like the place where fun dies.

Date of experience: March 8, 2019
Alabama
1 review
0 helpful votes
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Rosy lips
March 9, 2019

FN's lip masks somehow managed to make my loops have this rosy tint to them. I'm totally rocking this natural look now that I'm not wearing lipstick. I didn't think I'd be a natural looker because I used to have pale, dry lips that I needed to cover.

Date of experience: March 8, 2019
Texas
1 review
0 helpful votes
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Secret
March 9, 2019

I've been wearing fashionnova's underwear and I gotta say, they look so damn nice on me. I'm not particularly sexy, so I don't know how these undergarments manage to make me look sexy without covering all my imperfect parts. I feel that it's a secret that I look secretly sexy underneath all my sweaters and vests.

Date of experience: March 8, 2019
Wisconsin
1 review
0 helpful votes
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Fashion underneath
March 9, 2019

These days, due to the cold weather, I'm all bundled up and totally covered. I feel really sneaky and a bit kinky because there's a lot of fashion going on underneath all that. Fashion Nova has some great undergarments. They do the job too, and not just for display.

Date of experience: March 8, 2019
Pennsylvania
1 review
0 helpful votes
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Hats and scarves
March 9, 2019

The hats and scarves section at fashionnova is so charming. They have a lot of nice hats. They have scarves that can easily make you look either sweet or badass. They have those really nice beach hats you hold on to for a nice picture.

Date of experience: March 8, 2019
Missouri
1 review
0 helpful votes
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Statement necklace
March 9, 2019

FN's statement necklaces really do make a statement. They're easily the center of attention and they turn a lot of heads. It's so gorgeous to look at and it really finishes off whatever look you're trying to pull.

Date of experience: March 8, 2019
Florida
1 review
0 helpful votes
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Brow kit
March 9, 2019

The brow kit from Fashion Nova's beauty section is everything I needed to achieve the perfect brows. People don't understand that it's not that easy but with this handy kit, it's easier for me now to get my brows on fleek.

Date of experience: March 8, 2019
Virginia
1 review
0 helpful votes
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Clear out mask
March 9, 2019

I really needed FN's clear out mask. I didn't know I had so much dirt stuck deep inside my pores. There's less and less dirt every time I use it, and I did realize that my face looks brighter and I'm having less breakouts.

Date of experience: March 8, 2019
Pennsylvania
1 review
1 helpful vote
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Eye primer
March 9, 2019

I didn't know I needed eye primer until I decided one day to try on fashion nova's eye primer. My eyeshadow looks extra perfect when I put it on first because they don't crease now and they tend to last longer.

Date of experience: March 8, 2019
Kentucky
1 review
0 helpful votes
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3piece kit
March 9, 2019

The brush 3 piece kit has all the brushes that I really need to accomplish my daily makeup. I'm no professional makeup artist and I do not need all those other brushes that I don't know the purpose of, so these are perfect for me.

Date of experience: March 8, 2019
Florida
1 review
1 helpful vote
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Plus sale
March 9, 2019

I was thinking they'd go cheap on the material for the plus sized collections, especially the ones they had on sale. I was proven to be wrong when I got my package and now I look to wear them as often as I can.

Date of experience: March 8, 2019
Florida
1 review
0 helpful votes
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Best sellers
March 9, 2019

I don't think it was necessary for fashionnova to have a best sellers category if not or the sole purpose of showing what their best of the best is. In my opinion, every piece of clothing out here is worth buying.

Date of experience: March 8, 2019
California
1 review
0 helpful votes
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Right places
March 9, 2019

Fashion Nova's size guide has made it possible for everyone to get clothes that actually fit them in all the right places. It's essential after all, in fashion.

Date of experience: March 8, 2019
Georgia
1 review
0 helpful votes
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No fraud
March 9, 2019

I'm glad I found a nice, legit online shop that actually delivers their gorgeous, high-quality outfits. I always get my items and there are no mistakes on my deliveries so I'm assured that there's no fraud going on.

Date of experience: March 8, 2019
California
1 review
1 helpful vote
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Shipping service
March 8, 2019

I'm here to leave a good review because I really appreciate fashionnova's shipping service. They somehow always manage to come on time, and the deliveries are intact, unsullied, and unscathed.

Date of experience: March 8, 2019
California
1 review
1 helpful vote
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Off shoulder
March 8, 2019

Fashion Nova has these off shoulder tops that I'm really digging. This is the type of clothing that really needs a good fit. A size larger would mean both shoulders would go through and a size smaller would make it a normal blouse. Their size chart is really good so off shoulders will be off shoulders.

Date of experience: March 8, 2019