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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I would like to appreciate FN's delivery guy for really sticking to the schedule and informing me of my package properly so I could be there when the package arrives. He seems to handle the package carefully, too.
Following fashionnova will help you stay trendy. Trendsetters will find that fashionnova is the best place to look for new trends and it's also the most accessible.
I ordered a shirt that looked very cute in the pictures they posted of it on their website. On the picture, the shirt looked like it was a regular shirt size, but when I got it in the mail it turned out to be a crop top when their description mentioned nothing about it being a crop top. Personally, I dont like crop tops because they're not within my comfort zone of things I like to wear. I guess it turns out they tucked the shirt the chick was modeling. They also didn't make it clear that their sizes run small, so I ordered a medium and that super cheap-material shirt fit me like an extra small. I paid a total of $21 for both the shirt & the shipping (I used a 30% discount promo code) and paid an additional $5 to return the item back to their Return Department. $26 isn't a whole lot of money, but I work my butt off at my minimum wage paying job, so that money is worthy to me. When I returned it, I was told by the post office that Fashion Nova would receive the package within 2 business days and gave me a tracking number to know when it was delivered. Fashion Nova received the package the day they were supposed to, and not once did I get an email notifying me in regards to the process of my return and no money was given back to me. I emailed their customer service and they told me they couldn't do anything about my issue because they don't deal with returns and that their Returns Department would give me in-store credit within 5-7 days. It's been 2 weeks since they got my return and they haven't bothered to give me back my money. At this point, I kind of feel like it's a lost cause, and im starting to lose the hope that I'm gonna ever get my money back. If I would've known they were gonna pull this crap on me I would've just donated the shirt and saved my $5 on shipping it back to them. Never again am I buying from them, the way the clothing is made isn't even worth the price. Their images on the products are very deceiving. I highly reccomend people to NOT buy from Fashion Nova.
I bought five pairs of fluffy slippers from Fashion Nova. My whole family loves them, and we all agree that it feels so good to wear them, like there's a fluffy rabbit always hugging your foot.
The whole track team is looking fine wearing fashion nova activewear. The team members claim they're wearing them because they're comfortable in it, but I know it's also for the good looks.
The highwaist jeans I bought from fashionnova are just the right size. My excess fat doesn't fall out the side, my breathing isn't restricted, and my butt looks perfect.
My nose always has these nasty blackheads come back whenever I try to get rid of them. Fashion nova's nose masks removes them and reaches deeply into pores so they don't come back as fast.
FN items can be expensive at first glance, especially for those who haven't tried FN clothes before. This review is to recommend that you go for FN clothes because they have great quality and is always worth more than what they're priced for.
People should choose function over looks when it comes to sports but it's not fashion nova's fault for having both. As a result, I'm pretty much the best dressed athlete in our school meet.
If there's one absolute thing that I appreciate Fashionnova for, it's their delivery service. They're always on time. I'm a really impatient person and I hate delays. Fashionnova has never tested my patience.
I always come out feeling fresher every time I apply Fashion Nova's facial masks and moisturizing masks. I feel like I went to a spa, feeling fresher and rejuvenated.
Fashion Nova clothes are always worth the money. You buy a high quality coat from them and you can see that you can use them a lot and in many different events. You will look fashionable automatically and they don't wear out easily.
The perfect shoes for my wedding gown are the ones form fashion nova's glass collection. They have these dream-like aesthetic to them and they look like a really pretty fairy tale.
The running shoes I bought from fashionnova were a great fit for my feet. Running with them is so comfortable. If it was any bigger or smaller, it would really hinder my jogging activities.
When I put on the clothes I got from FN's Cardi collection, I suddenly look and feel like a fierce woman. I feel like a lioness in these clothes.
The easiest way to stay on top in fashion is to make sure to take notice of Fashion NOVA's new arrivals. Fashion Nova really takes care not to be left behind on trends, which is important in the fashion world.
I bought three sets of active wear outfits because I have finally decided to do something about my body. These clothes really inspire me more and wearing them helps a lot in working out.
I received my tenth order form fashionnova and they have delivered to me on time as they always do. They're always right on schedule with delivering and it's never hard to coordinate with them.
With Fashion Nova's eyebags treatmen, it is goodbye forever for my eyebags. I finally got rid of these damn things. They've been around since college and fashionnova managed to vanquish them once and for all.
Love there products but if you return something... your not going to girt much help. Ordered a beautiful dress in wrong size and now I have nothing... will keep you posted
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

