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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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I never knew the feeling of wanting to shop all the time til I found this site. Now I'm scared to be picked on by my friends, because I was never the shopping type!
I pray this never ever closes down! I don't even go to ay other shop anymore! Not even the mall! Fashionnova already has everything so why bother, am I right?
It knows what you want! Sometimes, I'm scared they might be even watching you because they exactly know what kind of clothes I wear and like! Sometimes, I like a kind of fashion and I don't wear it, but FN finds that out and suggests me clothes in that fashion that would make me look fb!
This is my only trusted clothes shopping site! It always gives me exactly what I want and I don't even have any second option because every cloth in Fashion Nova suits my taste!
I'm so amazed by how none of the clothes in fashionnova look boring! They're all cute and I jut wish I could buy every single item!
I had a sudden event to go to and they only told me two days before the event. There was no time to haul $#*! to the mall because it's too far away from where I am so I immediately remembered how FN's delivery were well known to be pretty fast and what do you know, the delivery came hours before the event so I was ready just in time!
I want more people to discover how amazing fashion nova is! This country could use a little mix and match these days because they always follow the same fashion ugh. FN has various styles and fashion and it never fails to impress me.
You'd think online clothes shopping is a scam but nope! Fashionnova ships you the exact clothes you ordered and it looks exactly like the picture! It always has good texture so it's never a scam! I'm always satisfied with my orders!
My sisters and I look amazing because of Fashion Nova's amazing match ups and OOTDs! We've been shopping since we've been knew and our mom is so supportive because our clothes all match and she says it looks cute!
I hope there aren't any limits to shopping in FN because if there was I might have already been caught! I"ve been bagging about 10 orders for this week and I'm not stopping!
FN became my reason why I shop online! Some say they're scared of shopping clothes online because it may be different than the picture, FN took away my trust issues! They always guarantee you the same clothes as the picture.
I'm addicted to Fashion Nova, I really think I am. I've been scrolling for hours and I have been ordering so much stuff! My wardrobe looks amazing and I don't have any plans on stopping!
Whenever a friend's birthday comes up or when I need to prepare a gift for an event, I head straight over to fashion nova. They usually have what I need, so if you're getting a gift from me, know that it's from fashion nova.
FN is a great site for people of any size, color, and style! I'm super moody and dress according to how I feel and FN has clothes for any type of mood any day!
I spend too much of my time on Fashionnova it concerns me. Just scrolling through the numerous amounts of clothes and just eyeing every single one of them, waiting for them to be on sale or wondering if they fit your budget.
I love love love FN! I've been using it for months now and I just can't stop using it! Sorry but my allowance goes straight to FN, I'm in love!
So I ordered some items after reading a new article about a model. The clothes looked really cute so I ordered. Never trust a company that doesn't offer you your money back for a return. Unfortunately, I didn't read the return policy prior to ordering $350 in clothing. Some of my items were missing so rather than sending me the items, they just gave me store credit. But anyways, the quality of the clothes were very cheap so I returned my items. It has been three weeks and I have yet to be credited. I sent customer service two emails with my tracking number. Yet, no response. I took the issue up with my credit card. This company is a scam.
I am really upset at this company and will definitely stay away from this company. They are not fit to do business with the public. I accidentally put through an order looking for the promo code section; iit was almost $500 because i did not get to modify my account or put in the code. They sent me an email saying "Please accept our sincerest apologies for the order issue you are experiencing. Regrettably, once the order has been placed we are unable to go in and cancel, modify, edit, or change an order that is placed regardless if it hasn't shipped out yet.". THIS IS BS, if you make a mistake on the order you cannot modify or cancel or anything. What type of company is this?
The clothes I bought from Fashion NOVA fit so well. The material is great and the clothing all in all is super comfortable. I'd take great style and comfort any day!
A lot of activewear that I have are made of pretty thin material. So I bought a set from Fashionnova and check the bottom first, bent my knee, and saw that it was really opaque! Thick enough so my underwear can't be seen through the bottom and enough so I won't feel cold.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

