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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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First of all, most of these five star reviews are paid. Look at them- 1 review only, the details are wrong in some of them and they're all so fake.
Anyway- ive ordered FN twice just to see if the first was a one off but it wasnt. The clothes are bad. Cheap, dont look like the picture, bad return policy and yeah... just bad.
I don't know what to think of a company that floods this site with fake five-star reviews every day. The reviews post in groups of a dozen or more, all with strange phrasing and too-specific details. It's a huge red flag. (I see that since I posted this FashionNova has now started loading up obviously fake FOUR-star reviews. Amazing.)
Fashion nova sales get me so hyped up. None of their discounted items are never low quality. I tend to buy a lot from their discounted section and I love all of them. I don't feel cheated.
I was always careful with my skin and I didn't know it could turn out even better when I applied fashion nova's skin care treatments. It really improved my skin.
Fashion nova has once again saved me from being dressless in a very important event. I'm lucky that they always follow what was scheduled in delivering my clothes.
I've been feeling down lately because I've become really big like a balloon because I'm six months in my pregnancy. It was actually my husband who found fashionnova and bought me something from the hot mama section. It was so thoughtful and I love how nice I look in it even with my size.
Fashion nova's site is simple enough for all ages to understand. A lot of older people and younger people would want t order as well because fashion is for everyone. This site has a lot of options for browsing, too.
I got the lift I needed with Fashion Nova's buttlifters. The effect they have is great especially when I'm wearing their jeans which already has booty support. I really like the stares I get when I wear these.
All of my orders that I got from fashion nova have the best fits, like they were tailored especially for my body. Their size guide is so effective that all of my clothes fit so nicely.
I really like the selections fashionnova has for their swimwear collection. They have everything for all kinds of swimwear events like pageants, beach parties, and actual swimming.
For me I think the prices are good at FN. Some people think it's a bit expensive, but I don't mind paying a bit of extra to receive great service aside from their quality clothes.
I'm the type of girl who is usually closely tied with her clothes. Not that I'm fashion-conscious, more like I am what my clothes represent and I like to display my nature out there for the world to see. FN helped a lot with adding more to my identity with its variety on clothes.
FN really raised the bar with the quality of their clothes, the reasonable and consistent delivery, and the prices as well as the discounts! I've never found an online shop so well balanced in its products and operations. I highly recommend FN to anyone who has been online shopping for a while and even those who will try for the first time!
I know a lot of people who do not want to order clothes online and admittedly, I'm one of them. All this changed when a certain friend introduced me to FN and with the fabulous clothes on their display, I convinced myself that these clothes are worth the risk, and they really are!
I love big jackets to the very core of my being. When I heard about FN and its variety of jackets, I came prepared for a shopping spree. I went nuts over the beautiful jackets and great prices! I've just received my jackets and they are everything I've ever imagined.
|When I bought some clothes from FN on sale and receive them, it was a total steal! I can tell that the material is not cheap, neither is the design. Everything is chic and affordable!
In FN, I've experienced spending, yet saving at the same time! Imagine getting expensive clothes at lower, more affordable prices with discounts! FN really knows their customers.
Just when I thought FN couldn't get any better, it did! FN came back with a great discount on items that look stunning. I kept adding more and more to my cart and shopping like crazy!
I'm always happy with my orders from Fashion Nova because all my orders fit me perfectly and even the body-hugging type of clothes make me look good.
Fitting is important especially at the right parts to make an outfit work. You can't really show the full potentials of both the outfit and your body if the fit isn't right. That's why Fashion Nova's size guide is so important, it assures that the right size is given.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

