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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I like how fashionnova is so transparent in transactions and policies. Their customer service can explain everything and their tracking number works.
FN's rose pink tulle is perfect for me. I was going for a cutesy, innocent, and fancy gown. I loved the gown and I thank FN for delivering it the day after I ordered it.
I feel like a literal shape shifter whenever I put on fashionnova's shapeshifter body suit. There's a significant difference when I put it on.
Pregnant women should not be limited in their fashion choices. Fashion NOVA is not one to put limits on anyone's fashion and the racy glo up rhinestone dress for pregnant women is a great example of this.
Had a very recent purchase with Fashion Nova. The stuff was nice, but one item had a score mark across the fabric (likely from the factory) that tore open. This was noticed within 3 days of delivery. On contacting Fashion Nova, was politely told sorry, 2 day limit from delivery for damage claims. Their online terms show both 2 day and 5 day limits on this. No reply back from them on questioning this. My caveats: read the terms... you likely only have two days from delivery, so hopefully it doesn't show on Friday, and you are away until Monday or you are SOL. The return shipping is on your dime as well. You are likely better to shop on Amazon or E-bay... you have better sales terms.
FashionNova's gypsy glitter has been a real gamechanger in how I put on makeup for fun parties. It really makes me stand out and every guy that approaches me thinks its awesome.
The bebella eyeshadow palette is full of beautiful color choices and plenty of glittery choices as well. The colors are bold and vivid.
I appreciate that fashion nova has thought of us in those in the bigger sizes. I really needed work clothes, lingerie, swimwear, and activewear and I'm lucky you have it in plus size.
I have come to love a lot of FN's neutral territory collection. They have great clothes in awesome colors that fit whatever skin color. These colors tend to be flattering.
Fashion nova's customer service is on a high level of professionalism. They are able to assist their customers without making them wait for days before replying.
I really do feel like a queen in this queen taffeta gown I bought from fashionnova a few weeks ago. I feel like royalty but I also feel a bit magical.
I'm a skinny girl but I lack the most important parts to be truly sexy: boobs and butt. FN's pushup bras and buttlifters have saved me countless times and I'm happy with the results they give.
I ordered my chiffon cape dress from Fashion Nova. I'm really happy with my order. It's as perfect as was shown in pictures online. It also fits me well and flatters my curves.
I noticed that everything Lurella that fashion nova sells has incredible quality. It started from their palettes and liquid eyeshadows. Now I also buy every lipstick from lurella.
Every brush has its specific role and fashion nova's brush vault is perfect and complete. It's a must-have fore professional makeup artists and for people who are frequently asked by relatives to do their makeup.
Variety is my favorite part in fashionnova. There are a lot of different styles for different tastes. They have everything from underwear to bridal gowns. There's so much to choose from.
Cargo is IN. I noticed they're all over the place especially in fashionnova's neutral territory. I like how they're baggy and cool-looking. It really makes you look like a nice, carefree person.
Fashion Nova's customer service is overall great, I have no complaints. They've been wonderful to me and they really put an effort into guiding me step by step.
Fashion nova has the best gowns. Browsing other shop's pages I noticed none are half as good as the ones fashion nova has. The gowns in fashion nova are all pageant-worthy.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

