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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The tracking number works so I'm never worried about my orders from Fashion Nova. This is one great way to make sure the site you shop in is not scamming you.
I feel like royalty in this black embroidered puffy dress I ordered from fashion nova. Too bad I'm not a prom queen nominee, but I'm confident that this dress will definitely steal the show.
I always get the correct size whenever I shop from fashionnova. I don't understand exactly how their size guide works that it is able to totally get your size, but I hope they keep this up.
The shapewear shorts from fashion nova makes my thighs look slimmer and my waist sexier. It hold back my abdominal fat so there are no rolls of fat seen when I wear dresses or tight blouses.
I feel really good in fashionnova's slimming bodysuit. I always get a nice boost of confidence when I wear it underneath my clothes because I feel secure in the fact that it can really give me a nice figure.
Fashion Nova has great delivery service. I like how their employee coordinated with me properly to make sure I got my order. I like how they're always on time, too.
Buying things from fashionnova feels like a very fair exchange because of their products' great quality. I never feel cheated of my money when I shop here.
Hyaluronic acid is very important in maintain skin youth and moisture. I've been using fashionnova's hyaluronic acid derma mask to keep my skin young and soft. It shouldn't wrinkle anytime soon.
FashionNova's customer service is very patient with me when I asked a lot about how transaction happens when I shop. I'm not internet savvy, so a bunch of stuff was confusing. I really appreciate their help.
I originally ordered fashionnova's plum embroidered dress for the color, but the embroidery is really impressive in person. It looks like it's form a very expensive brand.
The disadvantages of online shopping is the absence of a fitting room, but FashionNova put a size guide in place to make up for that. It's been really helpful.
The figure hugging shape dress I bought from Fashion Nova makes for a really smooth shapewear underneath the dress. Nobody suspects a thing. You can also wear it by itself and instead wear a coat over it.
My package just arrived and it feels so good to receive your orders when you're still excited to get them. The excitement goes away when the items keep getting delayed, so I'm glad fashion nova's delivery service is always on time.
I feel like Mystique from X-men because of fashionnova's shapeshifter bodysuit. It's like it's some model's body instead of my normal, no-curve body.
I got so many discounts from fashion nova that nine out of ten times I have discounts for the items I ordered. The only time I didn't use them was when I only shopped at their discounted section.
I normally don't wear lip liners because I look like a total clown once the lipsticks fades before the lip liner does. But bebella's natural lip liner matches the lips well so it stays puffy without looking like a clown.
Fashion nova is a no scam shopping site. You pay and you get what you paid for. It's no nonsense. Your money is in good hands and you never feel like they came up short.
The satin dress I bought from Fashion Nova's prom collection feels so good on my body. The material shapes my figure well and I feel incredibly sexy in it.
Fashionnova's size guide has been very effective. I have yet to complain about not fitting in the clothes I ordered. I gues fashionnova found a great way to decrease complaints.
I have been buying from nova for about a year and I can say sometimes their clothing is good, however with their return policy it's not worth. If you get a size that doesn't fit you basically only get store credit AND you have to PAY to ship it back! Some of their stuff runs too small or too big so if you get the wrong size you basically are stuck having to pay to ship it back. Worst part of the whole website is the customer service!! Their is no number to call when you email them you get a basic email saying they'll get to it and they never answer! One issue I've had a lot is buying an item, waiting days for it to come and later in receiving an email saying they don't have it! please do NOT order from here for last minute clothing because you might NEVER get it
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

