Please make better quality and rid your inventory of trashy quality... some buttons are sewn unaligned and the material is still so thin. Idk but a little more effort can make this 5 stars. And the return policy needs to be updated. It's 2019, there should be a free return policy and what is final sale... If we return it, you can see that this product is not selling and returning always comes with recycling. Please do something. Clean your inventory and upgrade and update your quality and return policy please. This could be 5 stars. And that would make so much more profit and would also be dependable and not some rip off in any way in the end. What do I do with these clothes that did not arrive as expected? It has to be possible... please just don't send any more crappy quality clothes out please. Especially not ones that are misaligned... or ones that really when you feel it you know it will not survive and it is not worth the sale. It could all be better and I could have less new clothes I won't wear.

Incorrect items sent, wrong sizes, MISSING items even and the only way to get reimbursed is to receive "store credit" by paying to return the items yourself. To return the items from where I live would cost me $40. I kindly asked them just to send me the item that was missing from my order and absolutely no response. I left a bad review on the item because of that and when I checked a couple of days later my review was deleted. The fact that they have to delete bad reviews just to make it look like every single review they get is 5 stars should prove they are a scam. Will never be purchasing again.

Over a month ago I ordered 2 pairs of pants and saw that they were sent to the completely wrong address I contacted ups about this and was told if I changed the address it would be $97. Of course I'm not paying that so I contacted fashion nova and was told I was responsible for getting my pants to DC from GA and that they will not pay for their own mistake. My order was even billed to the wrong address! I disputed with fashion nova and got nothing so I disputed with my bank and yet I'm being told again that I am responsible for it.

I am honestly so completely fed up with this process that i will probably never order from you again. This is the THIRD time that i have tried to contact you in regards to orders that i have received in which i have been charged for things and they have not been in my order or they have been shipped incorrectly. The first time was when i received order #*******. It was missing the follow the flag halter top in a size large. I called customer care only to be put on hold multiple times, till i simply gave up. The next issue was with order #*******. I had ordered a pair of Total Floral Print Pants - Natural - XL as well as a Jim beam Graphic crop tee in a size large. I received neither one of them. I received instead one lace jumper that was clearly to small and another item that i had ordered that came way to small (the annika gaucho jumpsuit was supposed to be a large and instead it was a small). After two weeks of phone calls and trying to get a hold of someone, i finally spoke to rene. He did the best he can but from what he was telling me to what your website says, its completely opposite. I was told by him that i would need to provide a picture and normally "fashion nova doesn't take anything back past two days." NOWHERE in your site does it say that, not to mention, how am i supposed to take a picture of something to return if i have NEVER RECEIVED IT? I do not want to keep these clothes, i simply want what i paid for, and i completely disappointed and fed up with the HORRIBLE CUSTOMER SERVICE. I have basically been told that it is my fault for a rule that has not been properly advertised, and i feel taken advantage of and frankly i do not want to continue to do business if that is how you are going to treat your customers. I have spent more than my fair share of my hard earned money on this site and i deserve to not just to get what i paid for, but to be treated like i actually matter.