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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Delaware
1 review
0 helpful votes
Follow Wall M.
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FN always exceeds my expectations. They always have something new everytime. I never get used to how they deliver consistent high quality products every single purchase I do. It blows my mind, for most.

Date of experience: June 14, 2019
Michigan
1 review
0 helpful votes
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More to bag
June 14, 2019

Everytime I visit the FN website, I always find myself adding more items to bag. The transactions are fast and the delivery is super convenient. I love how the packages come on time and how the items are so orderly packed.

Date of experience: June 14, 2019
New York
1 review
0 helpful votes
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Festival collection
June 14, 2019

Fashion nova's festival collection feels like it was assembled for me. I feel vibrant and very festive whenever I got out wearing pieces from the collection. I love every design and how it made me more comfortable whenever I'm out flaunting them.

Date of experience: June 14, 2019
Illinois
1 review
0 helpful votes
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Affordable price
June 14, 2019

Everything on fashionnova is sold at such affordable prices. The items are of high quality, you often wonder why they're sold at such price range. They have almost everything for everyone.

Date of experience: June 14, 2019
Tennessee
1 review
0 helpful votes
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Perfect fit
June 14, 2019

When I order any clothing items from fashionnova I always know I'm getting the perfect for me. Every items seems to compliment my figure so well.

Date of experience: June 14, 2019
New York
1 review
0 helpful votes
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Cool vests
June 14, 2019

FN's vests are cute and cool. They're trendy and so comfortable to wear. Since most are made up of fur-like materials, they look extra sheek and elegant. Great pieces. Keep it up, FN.

Date of experience: June 14, 2019
Pennsylvania
1 review
1 helpful vote
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Trendy clothes
June 14, 2019

Amazing products. High quality and trendy clothes are never out of stock in Fashion Nova. They really give the best to their customers. The apparels are up for grabs at an affordable price range and the services are note-worthy.

Date of experience: June 14, 2019
Texas
1 review
0 helpful votes
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More colors
June 14, 2019

I love how stylish Fashion Nova can get. There are varied colors to choose from. The ease of transactions and fast delivery is also very commendable. Their clothes are affordable too.

Date of experience: June 14, 2019
New York
1 review
1 helpful vote
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Go to store
June 14, 2019

FASHION Nova has always been my go to store online. As a working student, I make sure I invest my money wisely. With great products, fast delivery, and cheap prices, I always go back to this store awith no regrets.

Date of experience: June 14, 2019
New York
1 review
0 helpful votes
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One-of-a-kind
June 14, 2019

I love how cute and trendy the finds are in fashionnova. This shop is truly one-of-a-kind. I got at least 10 items whose designs are only found on fashionnova. It feels extra special to obtain them.

Date of experience: June 14, 2019
Virginia
1 review
0 helpful votes
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FASHION NOVA's got everything for everyone. The services are very convenient and cost-effective. Why settle for less when you can have a site that has great finds, various deals, and high quality products?

Date of experience: June 14, 2019
Colorado
1 review
1 helpful vote
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Accommodating staff
June 14, 2019

Fashion Nova has such accommodating staff online. When you have questions about their products and services, they reply right away. They have fast delivery time, too, and their products are always on the season. Fashion Nova is one of the sites I keep browsing over and over whenever online.

Date of experience: June 14, 2019
New York
1 review
0 helpful votes
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Discounts!
June 14, 2019

When I first found out about FN, I thought it's like a normal shopping site. But then I got hooked on their sales and discounts. Every week seems to have a unique set of discount promos. Nice one, FN.

Date of experience: June 14, 2019
New Jersey
1 review
0 helpful votes
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Fast delivery
June 14, 2019

I love fashionnova products ever since my first order 5 months ago. I got attracted, mostly, by the quickness of the delivery. Their products are of quality, too. I am very happy to use and wear their products.

Date of experience: June 14, 2019
Alabama
1 review
1 helpful vote
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Nice shop
June 14, 2019

FASHION Nova is such a nice shop. Their delivery time is very quick and the services are efficient. I ordered my stuff 3 days ago and it just arrived today. The products are in good shape and are still sealed. Keep it up, FASHION Nova.

Date of experience: June 14, 2019
Illinois
1 review
1 helpful vote
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On time packages
June 14, 2019

On time packages, fast transactions and great clothes. The Sunday dresses are my fave they're so comfortable to wear and compliments my curves so well. I haven't found a similar brand as good as Fashion Nova.

Date of experience: June 14, 2019
Florida
1 review
0 helpful votes
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Very satisfying
June 14, 2019

As a working mom and a wife at the same time, it's hard to find time to shop at malls or boutiques. That's why I always try to find good stuff over the internet since it's more convenient for me. Luckily, since I found out about fashion nova, all of my stuff are just a click away and are guaranteed trendy and of high quality. It's very satisfying.

Date of experience: June 14, 2019
Nebraska
1 review
0 helpful votes
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Great reviews
June 14, 2019

I first heard about FN from a high school friend of mine. When I saw how great the reviews were, it encourage me to try and purchase items just to see if it's really that good. My items arrived last weekend and I am so happy with the quality of items I got. The delivery is as promised.

Date of experience: June 14, 2019
Denmark
1 review
1 helpful vote
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Liars and cheaters
June 13, 2019

Bought clothes for about 100$, after 6 months I have still not received it. The never answer mails or questions. After 5 months I was told that the package was on the way back to them but 1 week before they told me it was on the way to me. They won't return the money.

Date of experience: June 13, 2019
California
1 review
1 helpful vote
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Bad customer service, too slow. I ordered a dress last week and it didn't fit me. I returned it this Monday and I am still waiting to receive the store credit because they dont refund the money or exchange( too bad). I called them asking for the store credit and they said, it will take form 5 to 7 business days, which is ridiculous.
They haven't sent any email saying anything. Horrible!
This will be my first and last time buying here!

My cousin ordered a swimwear last week and it didn't fit on her, it was L but too small. She couldn't even received store credit because it was a swimwear, but she didn't even use it.
Extremely bad!

Date of experience: June 13, 2019