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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Hi, just wanted to say that I owe this shop a great deal of thanks. Without you, I wouldn't have survived our company dinner last night. I got complimented a lot. They loved the laced dress I bought fresh from the new spring collection. Thanks again.
Fashion Nova, for me, is the best online I shop I came upon with. I love that the clothes seem to be so specially made. Their customer support is so friendly and helpful, as well.
Commendable services from start to end. Great items very trendy and chic. Fast delivery and pieces are well packed. Highly commended over-all customer service. Two thumbs up!
It's amazing how fashion nova could cater to women in all walks of life. They've got such a wide range of sizes to choose from. It's home for plus-size, curvy women like me. I love it here.
I love how FN always have new stuff in store. I find their jeans so comfy to wear. The design of their blouses hides my excess layers of fat and flatters my figure. I'm thrilled. Will definitely recommend to friends and family.
My package just arrived and I'm glad it was delivered safely. My accessories were still intact and the swim wears are as promised. Thanks, Fashion Nova.
As a first time buyer at fashionnova, I wasn't expecting much. I was surprised when my package arrived yesterday. I can't believe I just bought it for $ 130. It looked like it was worth so much more. I'm impressed.
Thank you, Fashion Nova for such great items. The delivery was super fast, too. I'll be wearing the little black dress tonight for my dinner date. I love how comfortable it makes me feel.
I feel extremely happy everytime I purchase items at fashion nova. I get chills looking at my packages. The clothes are of high quality and for very affordable price range, too.
FN website is so cool and convenient at the same time an easy way to shop at home and catch up with friends. The collections are lined up neatly in categories. It's so easy to navigate my way through my shopping list.
Fashion Nova clothes are so good they fill up an entire closet of mine. I got everything from bonnets to necklaces to dresses and boots. I love how the pieces I get seem to fit me perfectly. I have recommended it to my friends already and they liked the shop.
Beach for quite some time. Gladly, fashionnova has always been my buddy for this. I just got my ordered pieces today and all five bikini sets are jewels I will not trade. So beautiful.
Clothes are good and fit nicely but make sure your buy is final and you can wait over a week for them because the costumer service they provide is the worst EVER. Definitely not worth the hassle or headache. I made a purchase that offered overnight/priority shipping but its past 4 days and i have not received anything. I tried contacting fashionova who responded in a timely fashion but only to give me tracking number and that i would simply have to wait. The sales change day by day. I lost $50 by 1 day in sale differences. ( i should have waited 1 more day to finalize my purchase) they will not make adjustments or accommodate my complaint in any way or form. Their customer service reviews has a high low rating review which i now understand why. I will rather pay the extra bucks to avoid a headache and to receive a more satisfying customer service. If you have the time to wait go for it but please DO NOT go by their advertisement. They really suck.
I'm picky when it comes to the brand of lippies I wear. I was surprised at how good Fashion Nova's lippies are. I didn't expect much since I've collected quality ones from other brands, but I was amazed at how good the lippies from Fashion Nova were.
I finally received the items I purchased from fashion nova. Their delivery service is very prompt and the items are complete and undamaged. Great services, keep it up.
Fashion Nova's shapewear just wiped my insecurities away. I was amazed at how good they form my curves like my excess layers do not exist. It's truly a shape illusion and I love it. Thank you, Fashion Nova.
I just availed FN's free shipping promo. I felt so lucky because I ordered 10 pieces this time and all got freely shipped. They delivery time was super fast, too.
I just found the most satisfying butt lifter shorts at Fashion Nova yesterday and I can't wait to have it delivered to me. I can always rely on Fashion Nova in this kinds of stuff. Thanks a lot.
I just availed the late summer promo from Fashion Nova website. I bought 3 swimwears and got 6 all in all. The deal was so cost-effective and the delivery's superfast, too.
Thank you so much fashionova for my neon crop tops. I just received my package yesterday and am loving every piece in it. The delivery's fast and very efficient. The material is so soft and cool to the skin. Plus the style is really trendy.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

