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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The prices on Fashion Nova apparels are very reasonable not over nor underpriced. The quality is always good no matter what the item is. The items are carefully delivered and items are neatly-packed, too.
I just placed my items to bag at FN today and will be expecting them on the weekend. I'm excited to see my promised pieces. I hope they'll be as lovely as my previous ones. Crossing my fingers.
By far, FN has been the best online shop by my standards. They never sacrifice quality for price. I love that the clothes fit all women of different sizes, plus the pieces are so comfortable to wear. They also deliver fast.
Shoutout to my friend Carol for urging me to put an order last month, now I can't stop. Not just yet. A big thank you to fashion nova for the prompt delivery of items and the lovely customer care. Two thumbs up!
Fantastic service everytime. Fast delivery and pieces are well packed. Their dresses are very flattering, very comfortable and looks good on me.
I just got my packages today and everything I so beautiful. I am in love with my velvet jumpsuit and I can't wait to wear them on the weekend. Finally, a day off that will be well-spent, with an outfit to match it.
Fashion Nova has a wide range of sizes for women of all sizes and walks of life. It's amazing how they could make you feel like everything you buy is tailored just for you. I keep coming back. Keep it up, Fashion Nova.
Fashion Nova website is so easy to access. My favorite items are from the denim and statement tees collections they're so comfortable to wear.
I am very pleased with the quality of apparels FN offers. The jeans are also to die for, I'm looking forward to the next collection. They're very attractive and of quality, too. I will definitely recommend to co-workers and family.
I am so impressed with the prompt delivery of my packages. The items are well packed, too. I couldn't believe that they arrived this early morning. I'm one happy duck. They're all so beautiful, FN. Can't wait to try them on tonight.
The neon collection is so entertaining. All items were so chic and trendy, I did not and will not return any item. The service, products and packaging is always at the highest level. Thanks, Fashion Nova.
This shop is the first online I shop I came upon that allows me to choose at ease which styles I want. Fashionnova have the best items tailored for everyone. The descriptions are so catchy and my shopping experience was memorable.
I urged my boyfriend to check out the apparels at fashion nova. At first, he was wary. But when his first package came, he started to ask me to order some more. Great job, fashion nova.
The new additions to the denim collection are so fab. I couldn't wait to get my hands on one of those. My sister and I have order three pair of jeans last month and we loved it. The delivery system is so convenient and quick.
I just bought my mom and myself a romper set over the weekend. I love how cute they were and my mom loved the materials they used. We were matchy matchy. I'll be buying more.
Great services, friendly customer support, comfortable wears, sturdy footwears and affordable price ranges. What more can I ask for? Thumbs up, Fashion Nova.
What I love most about FN is how they deliver affordable styles for everyone. They've got a wide range of sizes for all women in all walks of life. Plus, they ship fast.
Talk about Cinderella. I just bought a pair of glass slippers off from FN. I just received them today and I'm thrilled. They felt comfortable to wear, unexpectedly. Thanks, FN.
I placed a order of $215 & was given priority shipping, thinking as it states on the page of every item "ships same day" but come to find 3 days later it is still processing and delayed. So I have to call customer service 3 times because first the rep told all supervisors are busy, call #2 she put me on hold and hung up l, and then finally call number 3 I am told, they are not currently offering same day shipping and that priority means 2 more days processing and then whatever time it takes to come. So what is the purpose of false advertising on their website? Now I am leaving out the country for a month and no one will be around to recieve this order. They plainly dont care and must have repeated about 10 times its takes 48 hours. Not once was I apologized for being mislead on their part.
The royal lounge set are so hip I wanna hoard two more of those in different color. They're stretchy and very comfy, too. I love wearing them on early morning jogs with Max, our Labrador. I look forward to more designs and pieces, FASHION NOVA.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

