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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I just received my dresses today and was so glad to see them so neatly packed. I got to try them all on, and as always, fashion nova always delivers the best quality of clothing there is. Their pieces are affordable, too.
FN is indeed different from other inline shops out there. Their customer support is unparalleled and their products are of high quality for very decent prices. I just love how easy it is to finish a transaction with FN.
Fashion Nova produces such great clothesline ever since I discovered them nine months ago. I've had atleast fifteen to twenty clothes from them and I'm not stopping there. Everything is just so good. And they deliver prompt, too.
I love how easy it is to navigate FN's website. The buttons are so convenient and the categories are well arranged. It's easy to view the collections for first-timers. Cool job.
I had such a positive experience with my first delivery from fashion nova. All three items I got were as promised. They're very stylish for such an affordable price, and they're comfortable to wear, too.
I just got my package today and I was impressed at how fast it arrived. The pieces I ordered were lovely in person. Jumpsuits are now my favorite. FN provides me with a variety to sustain my wants and need.
As a fan of leather pieces, I am fascinated by the pieces at Fashion Nova, especially their leather boot collection. They're comfortable to wear and very stylish, too.
You will never go wrong with a white crop top and a midi skirt. Thankfully, fashionnova offers a wide variety of clothing from head to toe. They've got fast delivery system, too. Such a perfect combo.
I just got my denim romper set today and I can't be any happier. They are as described and are very comfortable to wear, too. The delivery was fast and the ease of ordering online is such a huge plus. Thanks, FN.
I believe women should invest in clothes that will stand the test of time and continues to feel comfortable when being worn. Fashionnova creates the best products that are trendy, chic and does not fade easily. They even have the fastest delivery system online. Their items sure are a great investment.
FN offers the best customer care among online shops I visited. They readily answer to queries and they're very considerate, too. They deliver fast and the items are well arranged.
It's amazing how easy to process the transactions are in Fashion Nova. Their items are very detailed, and the fabrics used are so cool to the skin. I'm particularly happy that they have a return policy, too. It shows how confident they are with their products.
Fashion Nova gladiator skirts make me look so tough yet sexy and elegant. For five months of buying from Fashion Nova, I realized that they don't have a single boring piece on any collection. I loved my items and I'm not stopping there.
All the new additions to the denim collection are looking grand. I got my package yesterday and everything is as promised. So far, I don't feel any discomfort wearing fashion nova clothes. Fab denims, indeed.
I love everything at fashionnova. They've got great selections every season. Fashionnova is really a place to be. The quality of clothes they sell are so good and the services are cost effective.
FN has so many great choices and a lot of variety styles to choose from. Stylish skirts, pants, tees, jackets and shorts are everywhere. I've got loads of clothings from FN at home and I have no plan at stopping.
The new sparkly boots at fashionnova are very appealing to me right now. They even have discounts. With great quality and great price, I would definitely recommend this to my friends and colleagues.
Their transaction process is very customer friendly and convenient for me. I can order with ease and expect my items to arrive as promised. They never got any of my items delivered late. I love how honest their services are.
The new additions to the collection of black dresses at fashion nova look so classy and neat. I've added two to bag as per my sister's recommendation.
Fashion Nova denim jeans and gladiator skirts are must haves! They're so chic and trendy it matches with my plain tees and nude sandals. They are fairly-priced, too. They deliver fast and the items are so neatly packed.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

