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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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District of Columbia
1 review
0 helpful votes
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Vintage print
July 7, 2019

Fashionnova's vintage print woven top for men is so iconic. It's breezy and cool. The models in the website looked like they're enjoying the clothing, too. The fast delivery is a plus.

Date of experience: July 7, 2019
Florida
1 review
0 helpful votes
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The website is designed with buttons that are easy to use. Fashion Nova provides me with such convenient shopping experience. My items are so easy to navigate and they let you know when there's a new deal on the block. Cool thing.

Date of experience: July 7, 2019
Kansas
1 review
0 helpful votes
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FN is known for their convenient and fast delivery system. I've been a buyer for eight months now and they're still very consistent at it. Great job. Thumbs up.

Date of experience: July 7, 2019
New York
1 review
0 helpful votes
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155 styles
July 7, 2019

Fashion NOVA's got 155 styles of hoodies in their collection. Every piece is uniquely made. The designs are cool, too. I got my brother the yellow pac-man hoodie and he liked it. He said the material was cool to the skin.

Date of experience: July 7, 2019
California
1 review
0 helpful votes
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Sun kissed
July 7, 2019

Beach parties are everywhere. I love how sunkissed I get every time I go to the beach. The swimwears I bring are even lovelier. Thanks, Fashion Nova, for such beautifully designed sun suits. I love the cover ups, too. Makes me feel extra sexy.

Date of experience: July 7, 2019
New York
1 review
0 helpful votes
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Trousers
July 7, 2019

I can't believe fashion nova could make trousers so fashionable. The designs were sheek and the fabric was nice. I like it.

Date of experience: July 7, 2019
New York
1 review
0 helpful votes
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Cargo pants
July 7, 2019

Fashion Nova's cropped cargo pants are so sexy. I bought my boyfriend two pairs of it and it looked so good on him. The cut was perfect and the fit was as it should be.

Date of experience: July 7, 2019
California
1 review
0 helpful votes
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Kylie collection
July 7, 2019

FASHION NOVA's got an entire collection dedicated to Kylie's dresses and get up. I love how nice they were put up and how close the designs were to the real deal.

Date of experience: July 7, 2019
Louisiana
1 review
0 helpful votes
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I was fascinated at how good the luxor rhinestone dress looked on me. Last night was amazing with it. I got awarded the "best dressed female" at our company's anniversary party. I owe it to you, Fashion Nova. Thanks a lot.

Date of experience: July 7, 2019
Mississippi
1 review
0 helpful votes
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Glass collection
July 7, 2019

Fashion Nova's glass collection are beyond beautiful. They're like fresh from a children's story book. Some are studded with gold while others are just plain heels and sandals. They look sophisticated on their own.

Date of experience: July 7, 2019
Texas
1 review
0 helpful votes
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Graphic tees
July 7, 2019

Pop and very trendy. FN's graphic tees are so cozy when worn and their designs are so cool. I got five pieces since April and I'm not stopping there. Their dresses are lovely, too.

Date of experience: July 7, 2019
Nevada
1 review
0 helpful votes
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As promised
July 7, 2019

Everything at FN is as promised. Their clothesline is trendy and hip. Their denim collection gets better and better by the months. And their boot collection are to look out for. They've got unique designs every release. I just love it.

Date of experience: July 7, 2019
Louisiana
1 review
0 helpful votes
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Lasts
July 7, 2019

It's not much but I would just like to take this time to appreciate FN. Their products are very sturdy and their accessories are all hypoallergenic. Their apparels lasts longer than from other online shops I know.

Date of experience: July 6, 2019
Georgia
1 review
0 helpful votes
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Hollywood bowl top
July 7, 2019

Fashion Nova's oversized shirts are not boring at all. I like how unique their shirt designs are and how hip they look. Their models look so good in it, too. I've got three pieces already and I'm purchasing more. The fabric is so smooth.

Date of experience: July 6, 2019
Illinois
1 review
0 helpful votes
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Fringe kimono
July 7, 2019

I have been an avid buyer at fashionnova for a year and a half now. My last purchase was two weeks ago, a fringe kimono and a biker shorts. I just love the quality of clothes fashionnova produces. And they're budget-friendly, too.

Date of experience: July 6, 2019
Minnesota
1 review
0 helpful votes
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Flare jeans
July 7, 2019

I just got my pair of flare jeans from fashion nova and they looked good. I love it when I wore it yesterday, they were very comfortable to wear and it fits me like no other.

Date of experience: July 6, 2019
Washington
1 review
0 helpful votes
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Booty shorts
July 7, 2019

FN's booty shorts are l-o-v-e. They're so chic and fab. I love how their denim don't fade so easily and that FN delivers promptly. Their customer care support is very efficient, too.

Date of experience: July 6, 2019
North Carolina
1 review
0 helpful votes
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Sunsuits
July 7, 2019

Palm beach studded swimsuits at fashion nova are so pretty. They're just the right amount of sexy, too. I used mine at our weekend beach party and I got complimented a lot. It felt good. Thanks, fashion nova. Keep the sun suits coming.

Date of experience: July 6, 2019
California
1 review
1 helpful vote
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No Refund Policy
July 7, 2019

This company WILL NOT refund you any kind of funds. In fact, they only give store credit so you have no choice but to spend again on their store.
(make sure you don't make an order mistake).

It has been a week waiting for my delivery. Fashion Nova mistype my address so the carrier couldn't confirm delivery, therefore, extending the wait time much longer as expected. Wanted to cancel... They denied!
This company is very quickly to take your payment but poor policy/ poor customer service when it comes to their cancellation and refunds. Not a great way to deal with a long term customer that spends a few hundreds at a time of purchase within a couple years. This is the third time that happen regarding store credit no returns. Anyway, thought i share this bad experience with the public. Thank you for reading.

Date of experience: July 6, 2019
New York
1 review
0 helpful votes
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Denim jumpsuit
July 6, 2019

Fashionnova's light blue denim jumpsuit has made its way to me. I love how neatly packed it was and how fast the delivery was. I already tried it on and it was good. I'd love to shop some more next time.

Date of experience: July 6, 2019