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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I love fashion nova's attention to details and the fact that their services are very time efficient. I get no delays with my packages and their transaction steps are so easy to follow.
The best thing about this site is that they have cheap options and you can really buy more than what you thought you can afford. And they dont compromise it with the quality because they really give their best in providing high quality fabric in their outfits.
In Fashion Nova there are so many things to choose from sometimes you can think where do they get this all? And then you will choose the best thing for you and they wont really make a hassle when you oay. And they give it in a fast pace then it you can get it in less than five days
Their delivery time is very outstanding. I ordered last Monday, and after three days it came. There was no hassle and I can really say they are doing the best that they can to give the best service possible.
In fashion nova, there is no need to wait for long queueing hours and wait for long lines in retails stores because in just a click you are already done. And even after waiting for some time it would quickly deliver your order without any delay.
Thinking of buying somewhere else? Try here at Fashion Nova. They offer the best sales and discounts and they wont really disappoint in the quality of the products they sell. You can truly say that they would really find ways to make you choose the right outfit for you.
In fashion nova, I can easily choose the things I like in an instant without the burden of having to be in traffic to go to the nearest mall. So I can spend my extra time doing more productive things and it makes my life more comfortable.
One time, I had a problem with my order. But Fashion Nova really made an effort to find ways and solutions for my problem and after a week, they already delivered the right package for me. It really made me say that they truly care for their customers.
The amount and quantity of the things U can buy here really astounds me. For an online shopping site, they really have so much to offer and it makes me happy because I can really choose the outfit I like.
Paid tooo much doane costs. Møre then i paid for my order. Very bad. When i get discount i also have to pay after. So What is the discount for? This company is fake. I Will never order again.
Whenever I see sale, i would really grab that item because it means I could save way more than what I could pay at another time. What makes me more excited is that every week they have new sales so I really do have something to look forward too
The thing about FN is that they are focusing their time in giving what is best for their customers. They always think ahead, thinking if these collections would fit the customers needs. And that us what I really like about them.
I really like to browse in clothes in the current trend. And what I like with Fashionnova is that they make it seem like all their outfits are really in the trend. So I tend to shop more and more of their items and I do say it really matches on what U do want to wear on a specific occasion.
Even if it is fast, what I really like is the quality of their products. They have really given high quality products at a very cheap amount. There us really no harm done in my parcel and they really do commit with their promises.
The fast delivery in this site is really what made me enticed to try this site. My neighbor said one time he ordered it on Monday, by Friday he already got the package. And I really like that fast action.
What I like with this site is that they offer more than the other stores. They tailor your needs and what they can see is really fitting for you. With this in mind, I hope that they would really prosper as a company.
In Fashion Nova, I can truly find the best deals out there with no hassle or anything to be worried about. It is just pure sales and discounts and nothing more.
Absolutely terrible, firstly if you are ordering from the Uk do not bother! I paid my shipping fees of £15 and delivery was supposed to arrive in two working and hasn't! And secondly I'm getting invoiced from DHL express delivery service demanding £36 pounds in which I had no knowledge of upon check out! Honestly not worth it. And return will cost you also you are only refunded a credit note oppose to your money back. So stressful and misleading!
I returned 115 worth of merchandise and they only credited me 95! I want a refund. I've returnex within 30 day window. I e had to chase them down for return and they're only issuing me a store credit, not a refund! AND you have to pay for returns. I WILL NEVER DO BUSINESS WUTH FADHION NOVA AGAIN!
Ladies, save your coins! FashionNova will make sure that you get charged for customs! I have never ever ordered from a website and had to pay customs and such a large amount at that. They refuse to be responsible for any of it, and they will not inform you that you have customs until right before delivery... use another site like boohoo. All custom fees are covered!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

