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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Illinois
1 review
0 helpful votes
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Time efficient
August 10, 2019

I love fashion nova's attention to details and the fact that their services are very time efficient. I get no delays with my packages and their transaction steps are so easy to follow.

Date of experience: August 10, 2019
Florida
1 review
0 helpful votes
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The best thing
August 10, 2019

The best thing about this site is that they have cheap options and you can really buy more than what you thought you can afford. And they dont compromise it with the quality because they really give their best in providing high quality fabric in their outfits.

Date of experience: August 10, 2019
Arkansas
1 review
0 helpful votes
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In Fashion Nova there are so many things to choose from sometimes you can think where do they get this all? And then you will choose the best thing for you and they wont really make a hassle when you oay. And they give it in a fast pace then it you can get it in less than five days

Date of experience: August 10, 2019
Georgia
1 review
0 helpful votes
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Best service possible
August 10, 2019

Their delivery time is very outstanding. I ordered last Monday, and after three days it came. There was no hassle and I can really say they are doing the best that they can to give the best service possible.

Date of experience: August 10, 2019
Ohio
1 review
0 helpful votes
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No need to wait
August 10, 2019

In fashion nova, there is no need to wait for long queueing hours and wait for long lines in retails stores because in just a click you are already done. And even after waiting for some time it would quickly deliver your order without any delay.

Date of experience: August 10, 2019
New York
1 review
0 helpful votes
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Best deals out there
August 10, 2019

Thinking of buying somewhere else? Try here at Fashion Nova. They offer the best sales and discounts and they wont really disappoint in the quality of the products they sell. You can truly say that they would really find ways to make you choose the right outfit for you.

Date of experience: August 10, 2019
Alabama
1 review
0 helpful votes
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More comfortable
August 10, 2019

In fashion nova, I can easily choose the things I like in an instant without the burden of having to be in traffic to go to the nearest mall. So I can spend my extra time doing more productive things and it makes my life more comfortable.

Date of experience: August 10, 2019
California
1 review
0 helpful votes
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Effort
August 10, 2019

One time, I had a problem with my order. But Fashion Nova really made an effort to find ways and solutions for my problem and after a week, they already delivered the right package for me. It really made me say that they truly care for their customers.

Date of experience: August 10, 2019
Georgia
1 review
0 helpful votes
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Great place
August 10, 2019

The amount and quantity of the things U can buy here really astounds me. For an online shopping site, they really have so much to offer and it makes me happy because I can really choose the outfit I like.

Date of experience: August 10, 2019
NL
1 review
0 helpful votes
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Very bad never again!
August 10, 2019

Paid tooo much doane costs. Møre then i paid for my order. Very bad. When i get discount i also have to pay after. So What is the discount for? This company is fake. I Will never order again.

Date of experience: August 10, 2019
Ohio
1 review
0 helpful votes
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Whenever I see sale, i would really grab that item because it means I could save way more than what I could pay at another time. What makes me more excited is that every week they have new sales so I really do have something to look forward too

Date of experience: August 10, 2019
Georgia
1 review
0 helpful votes
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They think ahead
August 10, 2019

The thing about FN is that they are focusing their time in giving what is best for their customers. They always think ahead, thinking if these collections would fit the customers needs. And that us what I really like about them.

Date of experience: August 10, 2019
New Jersey
1 review
0 helpful votes
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I really like to browse in clothes in the current trend. And what I like with Fashionnova is that they make it seem like all their outfits are really in the trend. So I tend to shop more and more of their items and I do say it really matches on what U do want to wear on a specific occasion.

Date of experience: August 10, 2019
Texas
1 review
0 helpful votes
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No damages
August 10, 2019

Even if it is fast, what I really like is the quality of their products. They have really given high quality products at a very cheap amount. There us really no harm done in my parcel and they really do commit with their promises.

Date of experience: August 10, 2019
Texas
1 review
0 helpful votes
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Enticed to try
August 10, 2019

The fast delivery in this site is really what made me enticed to try this site. My neighbor said one time he ordered it on Monday, by Friday he already got the package. And I really like that fast action.

Date of experience: August 10, 2019
Ohio
1 review
0 helpful votes
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Great finds
August 10, 2019

What I like with this site is that they offer more than the other stores. They tailor your needs and what they can see is really fitting for you. With this in mind, I hope that they would really prosper as a company.

Date of experience: August 10, 2019
West Virginia
1 review
0 helpful votes
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In Fashion Nova, I can truly find the best deals out there with no hassle or anything to be worried about. It is just pure sales and discounts and nothing more.

Date of experience: August 9, 2019
GB
1 review
0 helpful votes
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Scam
August 9, 2019

Absolutely terrible, firstly if you are ordering from the Uk do not bother! I paid my shipping fees of £15 and delivery was supposed to arrive in two working and hasn't! And secondly I'm getting invoiced from DHL express delivery service demanding £36 pounds in which I had no knowledge of upon check out! Honestly not worth it. And return will cost you also you are only refunded a credit note oppose to your money back. So stressful and misleading!

Date of experience: August 9, 2019
Pennsylvania
1 review
0 helpful votes
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I returned 115 worth of merchandise and they only credited me 95! I want a refund. I've returnex within 30 day window. I e had to chase them down for return and they're only issuing me a store credit, not a refund! AND you have to pay for returns. I WILL NEVER DO BUSINESS WUTH FADHION NOVA AGAIN!

Date of experience: August 9, 2019
Canada
1 review
0 helpful votes
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Ladies, save your coins! FashionNova will make sure that you get charged for customs! I have never ever ordered from a website and had to pay customs and such a large amount at that. They refuse to be responsible for any of it, and they will not inform you that you have customs until right before delivery... use another site like boohoo. All custom fees are covered!

Date of experience: August 8, 2019