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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion Nova's staff understood that I needed my order at an exact time. They had my items delivered in no time. I didn't have to tell them twice. It's great service.
I never thought I needed fashionnova in my life. Turns out it's one of the best things that I ever came across with. Fashionnova has provided me with countless quality pieces throughout the years.
I feel better knowing there's an online shop I can go to with whatever I need in fashion. Fashion Nova's always been there for me. I have been a buyer for months now and I have no regrets.
Paying for my orders was never this easy. Fashion Nova's great with their customer services and their pieces are exceptional, too.
I'm have ordered several times through fashion nova and in most cases I pay duties. But with my most recent purchase was a total of $97 and I paid for overnight shipping, now the courier service is requesting me to pay $91 on brokerage fees on top of the duty fees. I spoke with CBSA and all I have to do is pay the $37.87 in duties but the remaining amount in the courier DHL asking for brokerage fees. No where was there any mention of this and it makes no complete sense for me to pay $91 ontop of the $97. If I had known of this I would've stuck ordering through regular postal. This company is very misleading and I've reached out to fashion nova to rectify this situation but no help. So I am forewarning Canadian customers, order at your own risk.
My sister and I love the fact that FASHION NOVA's got items that are fit for bigger people. They're fashionable and most items are uniquely designed. I appreciate how much sensible their pieces are.
I have always wanted a tropical dress that would best fit my personality. I couldn't believe I'd find that piece online. Thanks a lot for it, fashionnova.
I love the variations fashion nova shows with their collections. Their models look extra attractive in them, too. This shop seems to have almost everything, and with style and finesse, too.
I had this blouse that I really liked from fashionnova last month but I had no enough mone to buy it yet at that time. When I revisited it last week, a piece was still available. I grabbed it at once and it was lovelier in person.
It's getting cold where I live and Fashion Nova's cardigan and jackets kept me warm from last year's. That's why I'm coming back this time around for more.
FN has taken over my wardrobe and I'm loving it. I dress based on my mood and it's ever changing. Luckily, FN could keep up with my fashion needs and for that I'm grateful.
I love how fashionnova maximizes such good materials with their clothesline. I ordered three sweaters and they were cozy as ever, I'm obsessed about it.
I just had the most wonderful shopping experience at fashionnova. Thank you for the fast delivery. I love your jean collection the best, they're comfortable to wear and very trendy, too.
I was never a fan of neon apparels before but Fashionnova changed my mind. Their neon pink shorts sure is a must have.
Fashion nova is too overrated. They have HORRIBLE customer service and returns/exchanges. Bought a lot of stuff and ended up receiving a COMPLETE different top so I emailed them about it and they said it's because the top I didn't receive was out of stock. Saw a bunch of women complain over the same situation which means even though they already get complaints about these, they STILL DECIDE NOT TO FIX IT. You know why? Because all they care about is MONEY. Please beware! Do not get fooled by fashion nova.
The bodysuits at fashionnova are very colorful. They've got something for every hue and the pieces are so intricately designed. I love everything about their collections and their services are great.
Fashion Nova never fails to please me with my purchases and their delivery services. I bought my friend a hoodie for her birthday. It was a lovely fit and of top quality, too. It was also decently priced. She loved it, by the way. Your shop is a blessing.
This shop never fails to make me feel so happy with my purchases. Everything is so fine and detailed. Their new studded goddess bodysuit is a must have!
Fashionnova's got a very cool website for their collections. I love how easy it is to order from this shop. Their goods are pretty satisfying, too. I'll definitely recommend this to friends and colleagues.
Summertime is every time. I got two sunsuits for our weekend beach getaway just before school start. It's never too late for a tan and Fashion Nova's sunsuits are best to keep the tan lines in the right places.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

