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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Ohio
1 review
0 helpful votes
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Exact time
August 18, 2019

Fashion Nova's staff understood that I needed my order at an exact time. They had my items delivered in no time. I didn't have to tell them twice. It's great service.

Date of experience: August 18, 2019
Massachusetts
1 review
0 helpful votes
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I never thought I needed fashionnova in my life. Turns out it's one of the best things that I ever came across with. Fashionnova has provided me with countless quality pieces throughout the years.

Date of experience: August 18, 2019
Ohio
1 review
0 helpful votes
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I feel better
August 18, 2019

I feel better knowing there's an online shop I can go to with whatever I need in fashion. Fashion Nova's always been there for me. I have been a buyer for months now and I have no regrets.

Date of experience: August 18, 2019
New Mexico
1 review
0 helpful votes
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Never this easy
August 18, 2019

Paying for my orders was never this easy. Fashion Nova's great with their customer services and their pieces are exceptional, too.

Date of experience: August 18, 2019
Canada
1 review
0 helpful votes
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I'm have ordered several times through fashion nova and in most cases I pay duties. But with my most recent purchase was a total of $97 and I paid for overnight shipping, now the courier service is requesting me to pay $91 on brokerage fees on top of the duty fees. I spoke with CBSA and all I have to do is pay the $37.87 in duties but the remaining amount in the courier DHL asking for brokerage fees. No where was there any mention of this and it makes no complete sense for me to pay $91 ontop of the $97. If I had known of this I would've stuck ordering through regular postal. This company is very misleading and I've reached out to fashion nova to rectify this situation but no help. So I am forewarning Canadian customers, order at your own risk.

Date of experience: August 17, 2019
Illinois
1 review
0 helpful votes
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Fit for bigger people
August 17, 2019

My sister and I love the fact that FASHION NOVA's got items that are fit for bigger people. They're fashionable and most items are uniquely designed. I appreciate how much sensible their pieces are.

Date of experience: August 17, 2019
Michigan
1 review
0 helpful votes
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I have always wanted a tropical dress that would best fit my personality. I couldn't believe I'd find that piece online. Thanks a lot for it, fashionnova.

Date of experience: August 17, 2019
Pennsylvania
1 review
0 helpful votes
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Variations
August 17, 2019

I love the variations fashion nova shows with their collections. Their models look extra attractive in them, too. This shop seems to have almost everything, and with style and finesse, too.

Date of experience: August 17, 2019
Mississippi
1 review
0 helpful votes
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Revisited
August 17, 2019

I had this blouse that I really liked from fashionnova last month but I had no enough mone to buy it yet at that time. When I revisited it last week, a piece was still available. I grabbed it at once and it was lovelier in person.

Date of experience: August 17, 2019
Pennsylvania
1 review
0 helpful votes
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It's getting cold
August 17, 2019

It's getting cold where I live and Fashion Nova's cardigan and jackets kept me warm from last year's. That's why I'm coming back this time around for more.

Date of experience: August 17, 2019
Illinois
1 review
0 helpful votes
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FN has taken over my wardrobe and I'm loving it. I dress based on my mood and it's ever changing. Luckily, FN could keep up with my fashion needs and for that I'm grateful.

Date of experience: August 17, 2019
Texas
1 review
0 helpful votes
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Good material
August 17, 2019

I love how fashionnova maximizes such good materials with their clothesline. I ordered three sweaters and they were cozy as ever, I'm obsessed about it.

Date of experience: August 17, 2019
Kansas
1 review
0 helpful votes
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I just had the most wonderful shopping experience at fashionnova. Thank you for the fast delivery. I love your jean collection the best, they're comfortable to wear and very trendy, too.

Date of experience: August 17, 2019
Pennsylvania
1 review
0 helpful votes
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Neon pink shorts
August 17, 2019

I was never a fan of neon apparels before but Fashionnova changed my mind. Their neon pink shorts sure is a must have.

Date of experience: August 17, 2019
Canada
1 review
0 helpful votes
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Horrible
August 15, 2019

Fashion nova is too overrated. They have HORRIBLE customer service and returns/exchanges. Bought a lot of stuff and ended up receiving a COMPLETE different top so I emailed them about it and they said it's because the top I didn't receive was out of stock. Saw a bunch of women complain over the same situation which means even though they already get complaints about these, they STILL DECIDE NOT TO FIX IT. You know why? Because all they care about is MONEY. Please beware! Do not get fooled by fashion nova.

Date of experience: August 15, 2019
Florida
1 review
0 helpful votes
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Very colorful
August 15, 2019

The bodysuits at fashionnova are very colorful. They've got something for every hue and the pieces are so intricately designed. I love everything about their collections and their services are great.

Date of experience: August 15, 2019
Louisiana
1 review
0 helpful votes
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Fashion Nova never fails to please me with my purchases and their delivery services. I bought my friend a hoodie for her birthday. It was a lovely fit and of top quality, too. It was also decently priced. She loved it, by the way. Your shop is a blessing.

Date of experience: August 15, 2019
Louisiana
1 review
0 helpful votes
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This shop never fails to make me feel so happy with my purchases. Everything is so fine and detailed. Their new studded goddess bodysuit is a must have!

Date of experience: August 15, 2019
Texas
1 review
0 helpful votes
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Very cool website
August 15, 2019

Fashionnova's got a very cool website for their collections. I love how easy it is to order from this shop. Their goods are pretty satisfying, too. I'll definitely recommend this to friends and colleagues.

Date of experience: August 15, 2019
Florida
1 review
0 helpful votes
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Summertime is every time. I got two sunsuits for our weekend beach getaway just before school start. It's never too late for a tan and Fashion Nova's sunsuits are best to keep the tan lines in the right places.

Date of experience: August 15, 2019