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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I ordered fashion nova about 2 weeks ago. I received someone else's order who lives in Vancouver with all their information in my package. That person received my order with my information and they contacted me saying they had received my stuff. When I called fashion nova they said they would send me my order with express shipping. 4 days later I had not heard anything. I called back and they had never even shipped it out. Now they say that my items are out of stock and they can give me a store credit. I said no, I will not be shopping here again as this has been 2 mistakes on your part. They just kept putting me on hold and in the end they refund me which takes 10 business days to receive. Who knows if I'll even get it. Never shopping here again
I was looking for fashionable red stockings online and I was so glad that fashionnova's got a lot of variants for me. They go well with plain oversized shirts and gladiator sandals.
Baggy jeans are the best thing that's ever happened to fashion. They're comfortable and very stylish. They go well with bodysuits and tight off shoulders. I love that Fashionnova supplies me with the things I love.
Black dresses are everywhere in this shop. They've got pieces for every occasion. They're well thought of and the materials are of high wuality The delivery is fast as well.
I'm hoarding bandage skirts and it's been five months now. I've had eight pieces from FN already and every piece is memorable in their own way. They're comfortable to wear and the material is very soft.
Truly, good things come to those who wait. I just purchased ten pieces for less than $600 after Fashionnova's weekend sale two weeks ago.
FN's better blossoms tops were so chic and fabulous. They look great with a pair of hugh waist jeans or plaid skirts. A good pair of sneakers wouldn't hurt to complete the look, too.
This shop has provided me with infinite choices for my fashion needs. I love how cool my get up get everyday. Fashionnova is so good with casuals and corporate attires alike. This has been my go-to shop ever since.
Fashion Nova has got cool boots everywhere. They've got the nicest leeather boots I ever owned and for a very decent price range, too. You should check their website to know what I mean.
Colorful scarves are everywhere in fashionnova. They've got all sorts of color combinations you never dared imagine. I love the variety and they're very cool to touch as well.
If I could give the zero starts I would. They prey on the poor to buy the clothes then the will not give you your money back even when the admit to shipping the wrong items and promising you they will refund you by same payment made cash refund back to your checking account... they refund half your money n the rest in gift cards so you can continue to spend your hard earn cash on them... they got me for $65.50 they only refund me cash back to my checking account $29.50 the rest in gift card n has a lame excuse as to why customer service promised me my money back simply, oh mam customer service made a huge mistake" after working to 6 different ppl over a month time trying to get the rest of the $65.50 back... they are fraudulent, fake, liars, money hungry mf... I hope they go out of business n the owner rots in hell n goes back to Iran that's who owns fashion nova an Iranian that's who we are giving our money too terrorist I have my order number *******... they know who I am I've been on the phone with them July 11, July 23, August 1, August 8, August 17 n spoke too spoke to 7 ppl all but one told me I was getting my money back because they admitted to sending me the wrong items
I have such great experiences shopping online with Fashion Nova. They never get any item delivered late. Their services are unparalleled and their items are of high quality. Every piece is a nice investment,
Fashionnova has got the personality with their clothesline that I like. They're very reasonable with their pricings, too. I love how easy it is to shop here.
What I like with Fashion Nova is that they always have new sales and discounts. One time, I really waited for how many days to have my favorite item on sale and it really did so I really had saved money. Just be patient when they released new deals and discounts!
When I shop at Fashion Nova, it never disappoints me of the variations that I can choose from and they really are very cheap and they are still on sale! So I can say that I would really come back to shop here again.
The color variation are very good! And they really are very vivid and I like that I can choose from various options. Also, they really fit me and that is the most important part.
The outfits I find in this site are very many and I can really find ways to choose the outfits that I like. What's more is that I really do like their prices because it did not disappoint me because they are really cheap.
One time, I had issues when I ordered some things in the site. But what I love in this site is that it really find ways to resolve my issues, and then they really gave me the right order I had.
The suit was delivered quickly, and since I ordered it during a promo period, it was delivered without shipping charges which made it a lot better.
I bought to pants, and paid the money via credit card. It was not a hassle when I already pushed to pay my order. And I love that because the one thing I do not like is when there would be too may things to fill out.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

