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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I was very happy with the service I received from Fashion Mia. The clothes are super cute, and customer service was very friendly. Thanks, Fashion Mia!
This was my first time purchasing through the website. The size was a little small but the quality was better than expected. I will be purchasing from them again.
Good experience, easy shopping, lots of variety, good quality, and great customer service.
I love the colors and the styles, there is always new arrivals, amazing fashion styles and colors.
Among the online shopping for clothing I prefer Fahionmia.com, Fashionmia is the one.
Thank you Fashionmia for wonderful customer service and great products. The experience I received with your company was awesome. I would recommend your company to everyone...
I found the customer service department to be both accomodating and efficient. They resolved all my shipping issues and followed up quickly with all my emails. They even included a great coupon!
The experience with shopping with this company was great. The quality of the clothes and customer service was great. I would definitely shop with them again. Their shipping was very reasonable and customer service was excellent
I have been shopping fashion mia for almost a year and love there site. I ordered 6 outfits back in January and 4 of the items never came in, I contacted fashion mia and they immediately canceled my order and processed by credit. I will contunie shopping fashion mia it's easy. Thank you
My item didn't fit but customer service did what ever they could to make up for and I appreciate that. Thank you
Further to my first review, the first item I received from Fahionmia is still the only item I have received. Their customer care team respond quickly and promise the earth but to date I have had numerous updates that each subsequent item I choose is no longer available. It is over 2 months since my first order and I have finally cancelled it in frustration, although nearly 2 weeks later I have still not had my refund.
Apologies to anyone who ordered on the strength of my first review, the quick despatch was obviously a one-off. I was given a coupon to spend as compensation and one month later my second order hasn't arrived either. Don't waste your time.
Fashion Mia has been wonderful to work with. My contact there, Winlia, is quick to respond to my inquiries and offers solutions. The products they offer are of good quality and good price. I recommend Fashion Mia... you will be Pleased!
Always satisfied with garments. Post takes a while but worthwhile in the end.
The Customer Service has always been excellent and any enquires dealt with as soon as possible.
Andrea NZ
We purchased at Fashionmia for the first time and we had no idea of the quality and the service which we would have. We are very satisfied with the service with the clientele by internet. The answer has our questions, was fast and more than satisfactory. We go continued to recommend and to buy at Fashionmia. Products are many and very beautiful.
Nous avons fait nos achats chez Fashionmia pour la première fois et nous n'avions aucune idée de la qualité et du service que nous aurions. Nous sommes très satisfaits du service avec la clientèle par internet. La réponse a nos questions, a été rapide et plus que satisfaisante. Nous allons continuer à recommander et acheter chez Fashionmia. Les produits sont nombreux et très beaux.
Bought a dress just to test this site out and the quality is absolutely shocking.
Too short, too tight and stitchings are dodgy. The length is not accurate with specification.
Avoid
I did many orders and never was dissaponted. Sometimes it can take more time for delivery, but I can trust packages won't be lost. Costumer care is very polite and quick responds to any question. Items are good quality exactly same size and color. I like to do shopping here. Waiting for my next order - gold dress :)) )"
I placed an order for several items. Only one of the items was actually wearable due to quality of construction on the other items: Sleeves were different lengths, mediums were like extra smalls, pictures on website did not match actual product. I was offered a refund of a very small portion of my original cost but NEVER saw the refund. I got promise after promise after promise for months. STILL no refund has every shown up! I WILL NEVER BUY FROM FASHION MIA AGAIN... I will suggest that no one else does either.
Customer service was good, in that they reassured me that my order was on it's way and the lag was due to the holiday season. They included a discount coupon in my shipment as well.
I have ordered 4 items only one of the is in stock. The rest is out of stock. It is not meaningful why they sale a product which is out of stock. They also did not refund my money back. I am waiting for a long time to refund my money. Stay away from fashion mia.
I have bought a lot of clothes from Fashion Mia, their prices are cheap for most items, the quality and range is very good, good fabric, free delivery, Easy returns. They are my favourite online shopping store.
I have never ordered clothes via internet and have heard from other people that it doesn't always work that well. Somehow things don't fit, the material is not what it was supposed to be or it simply doesnt look on you.
After all you can't try it on before you buy it. After having seen this particular add however, I really fancied the dress. Dediced to go for it. And am more than pleased. The item is very attractive, looks good on me, was here in no time and didn't cost as much as its originality would suggest.
I was very impressed with the amount of choices for each item. Different styles, numerous colors, and sizes. I have received only 1 of my ordered items and was very impressed with the quality plus it looked exactly like what was displayed for that item on their website. I would definitly order from them again!
Shari
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...

