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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I have purchased from Fashion Mia few times. I got the product before the expected date.The colors are true as shown on their web site. I ordered different types of material and they were very good quality
I am very pleased with the customer service. All clothing items I ordered were quality fabric. A couple items did not fit as they were too small but the customer service representative got back to me immediately with solutions. I would recommend this company for anyone that wants a good deal on clothing that is made with quality fabric.
I've ordered twice from them. First time defective fabric so i threw away. Second order also defetive fabric. I sent photo as required and was offered a $5 coupon. I requested full refund and they finally said 7-15 days. Now 24 days and no refund yet.
I ordered my 3 dresses and only received one dress which was about 2 and a half weeks ago. I ordered these dresses about the 8th of january and still didnt recieve the other two when i ordered them all at the same time... where are the dressses? Im just disapointed.
Ordered 1 item, now the website says they are closed 3 weeks for chinese new year. No response to emails. No way to get my money back. Order status has been ''processing'' for over a month. $20 lesson learned.
--update--
4 months later they have sent me a phishing email asking me to give them my paypal login in order to get my $20 refunded. That is correct: they are attempting to hack my paypal account. Very, very, VERY bad company
Let me start by saying i am a reasonable and patient person. I ordered 5 items on january 10th and the 3 to 5 day processing listed on their website is not true. It took 3 weeks to get two items, one of which was waaaaay to small. Way off the size chart. Asked for a refund for three that never shipped on Feb 7 and was given the run around until Feb 23. Do you know why i finally got my money? I opened a complaint with paypal. Dont use a debit card, you will never see your money again. Avoid! P. S all the positive reviews are fake.
I ordered three items; two were delivered. And I have to say the material is appalling. Their size guide is bizzare but, like others have said here, the hassle and cost if returning the items to China is too much. The third item never arrived. I emailed and was told a refund had been authorised. This was on the 3rd of Feb. I'm still waiting. My original order was made in the 8th Jan. This is a terrible company. They will send you poor quality clothing and may just decide to steal your money. I have emailed regarding my refund and they have now stopped replying. My next step isl advice. Please avoid this company it is a con, if I could mark it zero I would but that is not an option.
They have the best customer service. I ordered couple of pieces to check the size, quality, etc.
I changed my mind and wanted to cancel couple of them. They replied quickly and cancelled all items I didn't want. Those I received fit perfectly.
My experience with this website is very bad. I rated it with 1 star because there is no "zero star" to give.
One of the items I bought was totally different from what I received, and they refused to do except very mild partial refund, though it was totally their fault to send the wrong item.
The other items in my order were totally deviated from the size chart they provided at their website.
Don't forget also the very slow shipping. It took nearly 2 months for my order to arrive.
Very unsatisfied with dealing with such non-honest website. I would never buy anything from them again, and would never recommend this website to any of my friends.
Still over a month and nothing. They like to take your money though. Thank God for being about to dispute with my bank that I have my money back. I tried to cancel and they said they were shipping two of the items of what I ordered and everything else will be cancelled. BS! If they attempt to deliver anything to my door I will refuse them! I will never ever, ever, ever do business with these scammers! And it only gets 1 star because it does not allow you to give negative stars.
This is more like a complaint. I ordered for 6 items from FASHIONMIA on the 30th of January 2016. I made an instant payment which i got a confirmation via email.
I was informed that it will take about 3-5 days to process my order, later got another mail on the 31st January, 2016 saying my order has been shipped out with tracking number RO*******CN. Uptill this moment i am unable to track it and i have not received the goods.
The Order ref. Is B******* and i got a statement on my credit card.
Please i need an explanation on this prolonged delay in delivering my goods or a quick refund of the sum of $109.70.
The dresses i ordered came in after some time (as i gather they go through the Netherlands)
I was quite happy although i should have ordered a different size. I did not returned them because of high shipping costs to and from Canada.
The company FashionMia suggested instead an incentive for me to order another item!
I was quite satisfied with their handling of the situation.
I will continue to order from them keeping in mind the sizes of the item i need.
For two months this guys were verifying shipping address, confirming items, buying materials, hiring personal, enjoying holidays, taking their time, losing my order and finally they sent one item, other size. Make you a favor: don't put your money in this crazy machine. You will only get headaches.
Fashion Mia is really to good to be true, Fashion Mia clothing fit me as the clothes was made for me and only me, I'm truly very surprise about this greatest of Fashion Mia clothing. Fashion Mia clothing have made my life better, thank you Fashion Mia.
I ordered once and will order again, no issues other than long ship times, but to be expected. The quality I found to be exactly as pictured and they are comfortable material. I was worried about size but I ordered a size to two sizes larger and it worked great.
Horrible quality clothing. Terrible shipping times, and the clothes are made for little people. I ordered some coats on Jan 6, I finally received my order on February 20. All of the coats did not look like the pictures, the quality was cheap, and poor workmanship. The worse part was the clothes are made for little Chinese people, so I am a small and ordered a medium. Well if you are a small you need to order xxl in Chinese size. The return policy is terrible. They expect you to sent the items back to China, at you won expense, which is really expensive, and they offer partial refund. DO NOT EVER ORDER FROM THEM!
I ordered three sweaters over a month ago and have yet to receive my items. There isn't any way to talk to customer service. You have to email only and it takes 3 or more days to respond to that. Its beyond unprofessional and I will NEVER in my life buy from this sight again. Also 1 out of three sweaters I ordered still hasn't been shipped out. It still says processing. Horrible horrible horrible! These other people making these reviews are clearly working for the company. They don't even write English correctly. Ridiculous
Got my first order and was pleasantly surprised that it was exactly as described and not poor quality as I expected for such a low price. Was totally surprised to get an unexpected discount towards next purchase with apology for delay in shipping due to high volume during Christmas time as I never complained. Also Customer Service was great and offered 2 solutions when I asked to change for bigger size. Will definitely buy more as products seem very appealing and affordable!
These clothes are absolutely adorable and fabulous. Mandy from customer service was a very very very helpful in helping me track down my package and helped me after the package came.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...

