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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Pennsylvania
1 review
7 helpful votes
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Don't be fooled!
March 29, 2016

I've made a purchase since 2/28. I've been getting emails that the product is not in stock and need to find replacement or get coupon for future order. Yes, that is nice and their updating me, however it took about 3-4 weeks for some of the products I ordered. I just want the rest of my products without another email to find another replacement. With these kind of clothing, you're better off going to your local swap meet or thrift store to find better deals.

Date of experience: March 29, 2016
Virginia
1 review
3 helpful votes
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Good
March 29, 2016

After telling me it's costly for returning the items & instead sent me a bigger size without shipping fee I find it reasonable.

Date of experience: March 28, 2016
Tennessee
1 review
2 helpful votes
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Fabulous site & service!
March 29, 2016

I purchased a top from this site & couldn't be more satisfied with the whole experience. I've seen several more items I'm planning to purchase & would refer anyone to check out the site because they have something for everyone! Their customer service is fast if you have any questions or anything they are great. Everything is true to size so make sure you read everything!

Date of experience: March 28, 2016
Texas
2 reviews
9 helpful votes
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Sizes are way off
March 29, 2016

I ordered on March 5, and received if March 28th through usps. I didn't mind the wait as I figured coming from China would take awhile. I paid for 6-8 day shipping and it did take about 5 days to ship. The longest part was waiting for them to process the order but I was happy to have tracking once it was actually shipped. I read to order bigger than your actual size and I did. I am a medium and I ordered the largest sizes, mostly xxl and it barley fits me. Two tops do not look anything like the picture shown. Overall for why I paid I'm not upset but won't be ordering again.

Date of experience: March 28, 2016
Canada
3 reviews
14 helpful votes
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Very bad quality product, the size is not match with what they have it on their website... very bad smell like oil smell that still after two weeks is with the cloths and purse I ordered. Total scam... you don't get what you see on their website. I ordered 7 pieces to reach the minimum order for free shipping early Feb and received 5 pieces and all are crap... very bad... i threw them in garbage. Still after 1.5 months after my order I haven't received two pieces but I am so disappointed that haven't followed up as I don't want to get more garbage..

Date of experience: March 28, 2016
Texas
1 review
10 helpful votes
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Very bad experience
March 28, 2016

If i can give less than 1 for the bad review i will do it. Very bad material not as described at all the size is too small I'm very disappointed and i get no refund.

Date of experience: March 28, 2016
Colorado
3 reviews
9 helpful votes
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This site is too good to be true. My whole order hasn't even arrived yet... it's been two months. The clothes do run small--when trying to exchange an item they told me i'd have to pay for shipping back to China and that i they would give me a "discount coupon or partial refund as a compensation, you can use it buy one fit item for you." (which I had to decipher based on the non-english person writing the email.) BUT their website states "Please contact with our customer service team before you return the product. And please send the product along with the product list which includes the product ID. A tracking NO. Of the returning parcel is required, we will deal with the product exchange or refund after we get your returning parcel." Nothing regarding a partial discount or coupon or the fact it's a pain in the rear to exchange or return. BTW their CONTACT page doesn't work (surprise).
I highly recommend websites ban them from advertising in the US.

Date of experience: March 28, 2016
New Jersey
2 reviews
24 helpful votes
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The item (a dress) was completely different than pictured, including being made of a different fabric. When I tried to get a refund I received this email:
If you write positive reviews on the above websites, we will send you a $30 coupon for your next purchase in return for your help. Please make sure the review contains more than 30 words.

In that case, you will be offered the coupon $10+$30=$40 for your next purchase.

Could you think it over?

Please send us the links or screenshots of your reviews, then we will confirm and send you the coupon. Thanks.

Date of experience: March 28, 2016
California
1 review
8 helpful votes
Follow T S.
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It takes over 20 days from the date I ordered to delivery.
The quality of the blazer is very low. It comes with stain on the fabric.
I will keep this blazer as a reminder to never order clothes from unknown brand or online store ever again no matter how good they look on the website. Stick to the brand you can rely on or go buy it from the store.

Date of experience: March 28, 2016
Australia
1 review
17 helpful votes
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I tried to give negative review for the items on their website, but my reviews don't appear at all! Stay away from the rubbish they sell. I bought a few pieces and all rubbish, cheap material with poor sewing like a high school project. Don't trust any of the reviews on their site. Now is the long battle of trying to get refund, not looking forward to it.

Date of experience: March 27, 2016
Idaho
2 reviews
16 helpful votes
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Read reviews too late
March 27, 2016

I got my order yesterday, the clothes are awful, i am a petite women and could not fit into the small because the skirts i ordered do not even have elastic waists, its just cloth, they do not stretch one bit, and I was afraid on pulling too hard on the zipper as the zipper was extremely cheap! I requested a refund, if they even dare deny I will contact my bank asap, they will not get away with this scam(also the stitching is awful, seriously trust the bad reviews on here they are 100% accurate! STAY CLEAR OF FASHIONMIA!

Also, they did not tell me one of my items was out of stock, until i emailed about it, then they said they will process my refund,. I'm still waiting on that one... when i check back it says the item is in stock, so they do not even warn people they just want your money... had no idea they are in china, as it is not stated on their website anywhere!

Date of experience: March 27, 2016
Illinois
1 review
1 helpful vote
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Exchange process was easy
March 28, 2016

I ordered 2 dresses. Both were quite nice but although both were size M they fit very differently and one was too large.
I contacted Fashionmia and they said I could exchange but since the cost to ship back was similar to the price of the dress it made no sense. Instead they issued me a coupon for so I could buy another one in the right size.

The site and customer service is good but the sizes of clothing is not standard and different from the US. It's worth trying since exchanging is no hassle

Date of experience: March 27, 2016
Washington
2 reviews
10 helpful votes
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Stay away
March 27, 2016

Poor shoddy clothing, if you try to return they want pictures so they can tell you there is nothing wrong with the clothes. You would be better off burning your money, at least these rip off artists would not get it

Date of experience: March 27, 2016
Germany
1 review
7 helpful votes
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In fact the sizes of all the clothes of Fashion Mia don't correspond europian.
Why on the Website of Fashion Mia it is europian Sizes presented?
The staff doesn't respond!

Date of experience: March 26, 2016
Michigan
1 review
12 helpful votes
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Please, don't get scammed like I did! I have had some other companies from China be for real but this one is a total scam. The dresses went into the garbage and I bought 5 for over $70! What a disgrace - terrible cheap material, unfinished necklines, much shorter and skimpier than shown - just AWFUL! RUN!

Date of experience: March 26, 2016
Pennsylvania
1 review
13 helpful votes
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These people have been giving me a run around for months about how my refund for items I ordered 3 months ago I've been getting excuse after excuse if I could upload their email responses people would really know what they are about! All the positive comments came from them theirselves under a different same look at their Facebook page they delete comments so people don't know the truth about them there are thousands of complaints about them that people aren't seeing

Date of experience: March 26, 2016
GB
1 review
14 helpful votes
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Bunch of con artists
March 26, 2016

Dress looks nothing like the picture. Clothes made from cheap and nasty material. Never again. Avoid this site like the plague.

Date of experience: March 26, 2016
Australia
1 review
10 helpful votes
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Postage a joke
March 26, 2016

Been waiting for over a month and still no order! Never waited so long and still waiting, won't order again...

Date of experience: March 26, 2016
Australia
1 review
3 helpful votes
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No problem
March 27, 2016

I ordered a dress for a wedding and it arrived in plenty of time and the dress fitted fine so I ordered another dress but unfortunately it was the wrong size but loved it so I contacted via the website, and within 24hr had a reply from Lesley, Happy with the service and the Quilty ordered more clothes. Looking back at the order the next day I realised the wrong size was clicked on so contacted to the company and once again Lesley replied within 24hr said no problem all fix don't worry so again. Thank you.

Date of experience: March 26, 2016
Florida
1 review
10 helpful votes
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Worst site ever
March 26, 2016

Don't waste your money! Sizes not as advertised, quality poor, and shipping not as advertised.

Date of experience: March 25, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China